Royal Caribbean Cruises Supports Global Enterprise, Reduces IT Complexity with Integrated Infrastructure
 
 

Royal Caribbean Cruises Supports Global Enterprise, Reduces IT Complexity with Integrated Infrastructure

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Royal Caribbean Cruises Ltd. is a global cruise vacation company that operates Royal Caribbean International, Celebrity Cruises, Pullmantur Cruises, Azamara Cruises, and CDF Croisières de France. The company has 39 ships in service.

 
 

 
 

Challenges

A word from Royal Caribbean Cruises Ltd.

  • “By upgrading to Oracle’s JD Edwards EnterpriseOne Release 9.0, we have gained a flexible solution that allows us conduct business efficiently and effectively in global markets with appropriate local flavor.” – Jason Liberty, Vice President Strategy, Corporate Planning and Insurance, Royal Caribbean Cruises, Ltd.

  • Meet the demands of an increasingly global travel enterprise, including supporting international offices with an enterprise resource planning (ERP) platform that fulfills multiple language, currency, and reporting requirements
  • Enable IT security best practices to facilitate compliance with company policies as well as U.S. and international regulations
  • Reduce IT complexity and the cost of managing and maintaining a highly customized ERP environment
  • Ensure a highly stable platform for business continuity

Solutions

Oracle Product and Services

  • Migrated to Oracle’s JD Edwards EnterpriseOne Release 9.0 Financials to create a stable, supportable, and scalable ERP infrastructure for rapid global expansion, enhancing enterprise insight and simplifying business processes
  • Worked with Oracle Partner SYSTIME to deploy the upgraded platform to 5,500 users, on time and nearly 12% under budget
  • Obtained more robust financial, human resources, and operations data for running the company’s global operations
  • Eliminated 60% of ERP application customizations compared to the legacy system, reducing IT complexity and management costs
  • Integrated the on-ship IT security system with JD Edwards EnterpriseOne to automate user identity assignment, reducing land-based dependency and turnaround time
  • Received a high security rating from the internal audit department by implementing a role-based security model and facilitating compliance initiatives

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