spectrumK Holding GmbH Finds New Market Opportunities with Innovative, Multiple-Portal Solution
 
 

spectrumK Holding GmbH Finds New Market Opportunities with Innovative, Multiple-Portal Solution

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spectrumK Holding GmbH was founded in 2007 by various company health insurance funds and national insurance associations. A service provider for the healthcare market, spectrumK consists of one holding company and four operative subsidiaries. Its broad product portfolio of compulsory health funds covers patient care management, financial management, and information management, as well as payment services and legal counseling.

 
 

 
 

Challenges

  • Establish a portal-based environment to provide health coverage information services to the insured, with the option to integrate a multitude of isolated solutions from different organizations
  • Implement innovative new Web-based spectrumK service products and solutions systems for health insurance funds
  • Lower costs while improving services for the health fund’s clients
  • Find an infrastructure that supports the small development team in efficient implementation and operation of the solution
  • Reuse standard modules while enabling easy, inexpensive adaptations to customer-specific corporate requirements

Solutions

Oracle Product and Services

  • Created a multiple-portal environment, which the company calls its “KundenCenter+“ and which is based on the integration of Oracle WebCenter Interaction, Oracle Universal Content Management, and Site Studio, with the support of Oracle Consulting
  • Initiated and launched the first three of the company’s KundenCenter+, Oracle-based modules for patient receipt, a medication navigator, and disability information, with numerous successful deployments and individual customer environment adaptations
  • Provided a way for customers to obtain comprehensive information online while optimizing IT through more efficient portal-based processes
  • Accelerated time-to-market for new portal features by reducing development time
  • Achieved development and operational cost savings of 40% with the standard module system, as compared to individual solution implementations (based on 20 installations)
  • Realized 80% overall savings using the Oracle multiple portal environment, as compared to individual installations