Sharp HealthCare Integrates Systems to Develop In-House Patient Portal for 80,000 Patients
 
 

Sharp HealthCare Integrates Systems to Develop In-House Patient Portal for 80,000 Patients

  • Oracle Customer:  Sharp HealthCare
    Location:  San Diego, CA
    Industry:  Healthcare
    Employees:  14,000
    Annual Revenue:  $1 to $5 Billion

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Sharp HealthCare, a not-for-profit, integrated regional healthcare system in southern California, has four acute-care hospitals, three specialty hospitals, two medical groups, and a full spectrum of other facilities and services. Sharp is consistently included in Modern Healthcare’s annual list of top 100 integrated healthcare networks.

 
 

 
 

Challenges

A word from Sharp HealthCare

  • “Oracle Service Bus gives us tremendous power and flexibility to integrate information from many disparate clinical and business systems and deliver it to patients through our mySharp patient portal.” – Michael Sanchez, Principal Web Architect, Sharp HealthCare

  • Develop a portal so that patients can use Web-enabled devices to securely access their medical records, view lab results, and interact with healthcare provider offices
  • Meet rising patient requirements for greater convenience in managing healthcare appointments, paying bills, accessing their health information, and uploading their electronic health record (EHR) to third-party repositories
  • Enable rapid time to market, while ensuring portal security

Solutions

Oracle Product and Services

  • Used Oracle Service Bus as a foundation for building the robust mySharp patient portal in house to accommodate the organization’s complex heterogeneous clinical and business systems
  • Created a portal that delivers important health information to patients, while providing new, convenient ways to interact with their providers
  • Gained a standardized way to communicate and integrate with other applications and platforms to deliver the patient-specific data required for the portal
  • Enabled Sharp HealthCare to plug in additional back-end business and patient systems to expand the portal, without the need for outside integration support
  • Gained the ability to easily tie the portal into other existing Web properties for cross-marketing and education opportunities
  • Achieved enrollment of more than 40,000 patients after 18 months and added new features, such as the ability for parents and guardians to access their children’s health records
  • Supported meaningful use requirements by providing patients with pertinent health record information while working within a complex framework of privacy and security requirements
  • Deployed Oracle WebLogic Server to ensure portal reliability and to facilitate rapid deployment of Web services

Resources