Siemens Enterprise Communications is a global leader in end-to-end enterprise unified communications and collaboration (UCC) solutions. The company’s award-winning OpenScape product family delivers comprehensive communication and collaboration functionality for organizations of all sizes.
The company operates major R&D facilities in Germany, USA and Brazil; has a presence in more than 90 countries; and employs 10,000+ employees around the world. They planned to replace their legacy TDM telephony network with a global IP private cloud-based communications infrastructure to improve collaboration, increase workforce productivity and reduce communications expenses and sought a session border control solution to address SIP security, interoperability and reliability concerns.
After a rigorous evaluation process, the company selected and deployed Acme Packet Net-Net Enterprise Session Border Controllers (E-SBCs) to protect and control their private and public IP network borders. Siemens Enterprise Communications now enjoys a more efficient and cost-effective IP communications network that allows employees to leverage all the features and benefits of the OpenScape unified communications product portfolio—anywhere, anytime.
This story was originally published on www.acmepacket.com.
Like many global enterprises, Siemens Enterprise Communications historically relied on the PST and a legacy TDM-based telephony network for internal and external communications. The company planned to implement a global IP communications network based on a private-cloud to improve collaboration, reduce expenses and showcase its OpenScape solutions and OpenSmart best practices approach.
Siemens Enterprise Communications’ existing IP networking infrastructure was not designed to support SIP-based communications and would have left the company vulnerable to security threats and service quality issues. The company sought a session border control solution to mitigate multi-vendor interoperability and multi-protocol interworking challenges, safeguard user confidentiality and privacy, and ensure service quality and integrity.
After an exhaustive evaluation process the company chose Acme Packet Net-Net E-SBCs as the foundation for their new SIP-based communications infrastructure. Acme Packet Net-Net E-SBCs are specifically designed to address the unique security, interoperability and reliability challenges businesses often encounter when extending interactive voice, video and unified communications across IP networks.
Key features include:
Siemens Enterprise Communications deployed Acme Packet Net-Net E-SBCs in central data centers in Europe and North America. The solutions protect and control IP networking borders enabling SIP trunking, site-to-site interworking and secure Internet access. The company installed high availability (HA) configurations with redundant Net-Net E-SBCs in each data center to provide continued operation in the event of equipment or connectivity failures. The Net-Net E-SBCs are managed remotely, from a central location.
Acme Packet helped Siemens Enterprise Communications overcome the complex security, reliability and interoperability issues that accompany SIP-based communications.
Key benefits include:
Based on industry standards, Acme Packet Net-Net E-SBCs provide a solid foundation for future applications and services. Going forward Siemens Enterprise Communications plans to implement a wide range of SIP-based voice, video and multimedia solutions, as well as cloud-based services, and communication-enabled applications to increase productivity, improve communications and reduce expenses even further.