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SkyWave Mobile Communications is a global provider of wireless data communications for the machine-to-machine (M2M) market. SkyWave products provide dependable communication, tracking, monitoring, and remote management of fixed and mobile assets. Over the past 15 years, SkyWave has designed, manufactured, and shipped more than 550,000 Inmarsat-based satellite terminals to customers globally in the transportation, maritime, oil and gas, utilities, and government sectors. SkyWave partners with a global network of solution providers that integrate the company’s hardware into a broad range of applications.
Previously, SkyWave used cumbersome and error-prone Microsoft Excel and manual processes for product lifecycle management. It needed a system to centralize and streamline product records, documentation, item generation, bills of material, and manufacturer parts management. The company also wanted to accelerate time to market for new product launches and improve collaboration with its subcontractors, many of whom operate internationally.
SkyWave implemented Oracle’s Agile Product Collaboration to centralize product data, while improving collaboration companywide and with partners. In addition, the company successfully completed its largest product launch to date, just five months after the implementation of Agile Product Collaboration.
“We are a small company with a relatively small budget and a need for high levels of system functionality and versatility. Oracle’s Agile Product Collaboration fits our company’s needs like a glove. We have used it since going live without a single customization, and its usability is top notch. We don’t need a database administrator to manage it, since it basically runs on its own, and Oracle support is first class,” said Maxime Vadeboncoeur, manager of business practices and methods, SkyWave Mobile Communications.
SkyWave completed the implementation in house, in just three months.
“I’m not a DBA or programmer, but I was able to single-handedly deploy and fully configure the solution quickly. It speaks volumes for the software usability, flexibility, and total business value,” said Maxime Vadeboncoeur, manager of business practices and methods, SkyWave Mobile Communications.