Softcell Technologies Ltd. is headquartered in Mumbai, with sales offices in six major cities in India. The company provides customers with a variety of infrastructure-as-a-service (IaaS) and software-as-a-service (SaaS) options, including software licensing, hardware, infrastructure, data storage, and e-mail hosting. Softcell works with more than 3,000 organizations across India, helping them to increase returns on their IT infrastructure investments.
The company wanted to improve the performance and competitiveness of its IT services, and ensure the accuracy of the system and application performance reports it provides to customers. By implementing Oracle Exadata Database Machine and Oracle Enterprise Manager 12c, Softcell has improved system performance by more than 100%, reduced hardware licensing costs by 70%, compressed storage by 10x, and eliminated the need for staff to double-check the system reports they generate.
Softcell assessed products from several vendors, including IBM, HP, and Oracle, but chose Oracle Exadata as it offered better and more reliable performance than the other vendors' offerings.
“Softcell is an Oracle Partner and many of our customers also use Oracle Database, so it made good business sense to work with a vendor that everyone was already confident and familiar with, and which could provide us with a full hardware stack and support,” said Patankar. “In addition, Oracle Sun products have an excellent reputation in India, especially in the markets in which the majority of our customers operate, such as financial services and data analytics for retail and telecommunications.
“By implementing Oracle Exadata with Oracle Enterprise Manager 12c, we ensured enthusiastic support and advocacy from many of our biggest customers,” he said.
Softcell implemented Oracle Exadata Database Machine Quarter Rack and Oracle Enterprise Manager 12c in February 2012. The company installed and tested the database machine in just two days, rather than five days, as expected.
“Oracle Exadata was very easy to deploy—it took less than a day to install, and it didn’t require any customization,” said Patankar. “We ran self-diagnostics overnight and were ready to go in just a couple of days. The implementation also cost around half of what we expected.”