Healthcare IT Service Provider Builds Agile, Highly Available Infrastructure With Xsigo
 
 

Healthcare IT Service Provider Builds Agile, Highly Available Infrastructure With Xsigo

Solutions Healthcare provides IT operations for medical offices and clinics,offering services including billing, collections, medical records management, Digital Imaging, VDI, and VOIP. Founded in 1997, the firm now serves 600 physicians across eight states and provides services from two data centers located in Indiana.

 
Business Challenges

A word from Solutions Healthcare

  • “When our big-name server vendor came in with a big price increase, we knew that designing a vendor-neutral open source platform was the way to go. As a service provider, we need predictability and cannot accept the scalability limits and unpredictable future costs of traditional data center infrastructure.” Jeff Bills, Solution Healthcare’s VP of Information Technology

As the firm embarked on a data center capacity expansion to accommodate their brisk 20% annual growth, one objective was to implement a more easily scaled infrastructure. Todd Hoopingarner, President of Solutions Healthcare, explained, “With the accelerating transition to electronic medical records, our need for bandwidth is growing 30% per year, and storage is growing 60% per year, figures that we do not see abating. We needed an infrastructure that could expand on demand.”

A second objective was to increase IT agility. The firm’s services are customized to each client’s needs, a business model that becomes increasingly challenging when you consider that client data must remain isolated to meet regulatory requirements. Todd continued, “Our competitive advantage is that we are very responsive to our customers’needs. We also ensure regulatory compliance, which imposes complex and changing demands on the way we handle customer data.”

A third objective was to deliver uncompromising availability. The firm was deploying 12 network connections and 4 storage connections per server, a complex infrastructure that was challenging to manage. Jeff Bills, Solution Healthcare’s VP of Information Technology commented, “With 16 I/O connections per server, finding and fixing I/O problems, while counting on the OS to effectively load balance all of the I/O paths, was a nightmare. Reducing complexity and increasing agility was a major objective.”

A final objective was to achieve predictable costs. A flexible, open source systems and standards architecture would create a greater level of vendor independence in hardware choices. The firm had relied on a single brand of servers, but this proved expensive. “When our big-name server vendor came in with a big price increase, we knew that designing a vendor-neutral open source platform was the way to go,” Jeff continued. “As a service provider, we need predictability and cannot accept the scalability limits and unpredictable future costs of traditional data center infrastructure.”

 
Options Considered

 
50% Cost Savings, Open Systems Flexibility

 
An Easily Scaled Solution

 
Xsigo Ensures Long-Term Flexibility

 
Superior Availability and Performance

 
Xsigo Agility Provides Fast Help in an Outage

 
"It Just Works."

 
 

 
 

Challenges

  • Elasticity of service delivery
  • Redundancy across all resources
  • High performance
  • Multi-vendor interoperability

Solutions

Oracle Product and Services

  • Xsigo
  • Went from 16 I/O connections per server to two. 77% less infrastructure complexity for easier scaling, greater availability
  • Redundancy on 100% of server I/O connections, simple multipathing
  • Open source vendor flexibility and 50% server cost savings
  • Future-proofed: Easy to accommodate any future I/O requirements

This Story was originally published on Xsigo.com.