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Oracle Customer: Synergetic Systems Management, LLC
Location: Albuquerque, NM
Industry: Healthcare
Employees: 2
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Oracle Customer: Synergetic Systems Management, LLC
Location: Albuquerque, NM
Industry: Healthcare
Employees: 2
Synergetic Systems Management, LLC (SSM) began with one man’s personal goal to provide an affordable, yet robust, program management system for midsize behavioral healthcare agencies, many of which rely on public funding.
Traditional health agency program management solutions often fail to meet the unique needs of behavioral health organizations, which at times deliver care in patients’ homes and require the ability to carefully track treatment programs and patient visits. Resource optimization is also paramount for these agencies, which often receive public funds to support their operations. With these requirements in mind, SSM’s founder set out to create a Web-based, software-as-a-service (SaaS) offering that did not require agencies to invest in expensive IT infrastructures, and he enlisted Oracle Partner ECS Team to develop El Perico, the company’s behavioral health program management system.
“Oracle technology and development tools made our dream of building a robust, but cost-effective, program management system for behavioral healthcare agencies a reality.” – Donald R. Naranjo Ph.D., Chief Executive Officer, Synergetic Systems Management LLC
ECS Team looked to Oracle technology, middleware, and application development tools to build the new solution, counting on their proven reliability and scalability. The group used Oracle WebLogic Server, Oracle JDeveloper, and Oracle Database as the foundation for the SaaS offering. In addition, Oracle’s solutions help to secure protected health information to comply with Health Insurance Portability and Accountability Act (HIPAA) privacy requirements. SSM used Oracle Application Development Framework to efficiently develop the highly functional, flexible, and standards-based system, completing the project on time and on budget.
El Perico has approximately 100 users but can scale to thousands, thanks to its Oracle technology and middleware foundation.
“We chose Oracle as the foundation for El Perico because its solutions deliver the reliability and scalability we require for our Web-based behavioral health program management system,” said Donald R. Naranjo Ph.D., chief executive officer, Synergetic Systems Management LLC. "In addition, as a start up, we needed to build our powerful solution affordably. Once again, Oracle, with its Oracle Application Development Framework, fit the bill."
ECS Team spearheaded development of El Perico, completing the project on time and on budget.

Oracle Partner
ECS Team
As a behavioral healthcare professional, SSM’s founder did not have the IT expertise or technology infrastructure required to build or launch El Perico. The company’s founder enlisted Oracle Gold Partner ECS Team to develop the specialized behavioral health program management solution. ECS brought project management, IT architecture, development proficiency, and a hosted environment to the project.
“ECS Team provides an extremely competent technical staff that delivers on time and on budget. The team has gone above and beyond to educate us and share its IT expertise, specifically around SaaS. We look forward to continuing our successful partnership with ECS Team as we bring El Perico to market,” Naranjo said.