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Telenet, founded in 1996, began as a European broadband services pioneer. Today, the company is a market leader in Belgium for residential high-speed internet, telephony, and digital television services. It serves 1.24 million digital television subscribers, 1.22 million internet customers, and 815,000 fixed telephony accounts. Telenet Solutions, the company’s business market division, offers a complete communications solutions portfolio for organizations and corporations, holding a commanding lead in the Belgian/Luxembourg business market.
Telenet wanted to introduce a new identity and access management solution to replace its custom-built and difficult-to-maintain legacy solution. Telenet selected Oracle Identity Management to improve security, gain insight into applications usage for customer relationship management, billing, enterprise resource planning, and more, and to accelerate the internal approval process for accessing certain business applications.