Telenet Uses Service-Oriented Architecture to Reduce Time to Market for New Products and Services
 
 

Telenet Uses Service-Oriented Architecture to Reduce Time to Market for New Products and Services

  • Oracle Customer:  Telenet
    Location:  Mechelen, Belgium
    Industry:  Communications
    Employees:  1,800
    Annual Revenue:  $1 to $5 Billion

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Telenet began as a pioneer provider of broadband services in Europe in 1996. Today, the company is a leader in Belgium’s residential high-speed internet, telephony, and digital television markets. Telenet Solutions, a business-focused department of the company, commands the Belgian/Luxembourg business market, offering a complete business communications solutions portfolio for organizations and corporations.

 
 

 
 

Challenges

A word from Telenet

  • “The migration to a service-oriented architecture enables us to create reusable services, which significantly decreases service development time and time to market for new product offerings and services.” – Stefan Mampaey, Lead Architect, Telenet

  • Develop a service-oriented architecture (SOA) that enables creating reusable services that share common functionalities, for example: a multichannel mobile order intake
  • Define a new reference architecture, based on functional and technical principles, supporting the company’s multichannel product and service offerings strategy
  • Migrate the existing platform that integrates shared services, such as channel and connectivity services, onto new technology, with as little impact on service availability as possible and without losing network stability
  • Improve architecture transparency on different levels (for examples,  data routing and data activity), to more easily manage and maintain product and service offerings
  • Create reusable services to improve back-office efficiency for new business initiatives and decrease the time to market for new residential and business communications product offerings and services

Solutions

Oracle Product and Services

  • Implemented Oracle SOA Suite on production and nonproduction environments to create a new service-oriented architecture that supports the reuse of services, with the first successful use at the launch of a new mobile telephony service
  • Defined a new reference architecture that aligns the business model and strategy, based on a platform using Oracle Service Bus as an interface layer with legacy systems
  • Eliminated the dated integration platform and upgraded to a more modern technology stack without impacting business
  • Improved routing and data usage transparency, minimizing the complexity of managing and maintaining different systems
  • Created new reusable services—which already accounted for about 10% of all services—saving 80% of the development efforts after three or more reuses, and lowering the time to market for new product offerings and business services, including multichannel order intake