Therap Services Builds Secure, Scalable Foundation for Its Health Services Documentation Solution
 
 

Therap Services Builds Secure, Scalable Foundation for Its Health Services Documentation Solution

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Therap Services, LLC is a Web-based service organization that provides an integrated solution for automating the documentation and communication needs of agencies providing support to people with disabilities, especially developmental disabilities. It provides an electronic alternative to the immense amount of paper work that many care providers complete manually. The company serves customers in 45 U.S. states, as well as in several Canadian provinces.

 
 

 
 

Challenges

A word from Therap Services, LLC

  • “Our clients in the social enterprise and health services sectors demand high levels of availability and security from our documentation solution because of the stringent regulatory and security requirements they face. Oracle Database and Oracle’s Sun Fire servers enable us to deliver on these requirements, while ensuring the scalability we need to continue to support our rapid growth.” – Richard Robbins, Chief Executive Officer, Therap Services, LLC

  • Ensure a secure and highly available foundation for the company’s Web-based health services documentation solution to ensure compliance with customer requirements and government regulations, such as the health insurance portability and accountability Act (HIPPA)
  • Ensure IT scalability to support rapid growth, as the company has doubled in revenue annually in recent years

Solutions

Oracle Product and Services

  • Deployed Oracle Database Enterprise Edition 11g as the data foundation for the company’s Web-based solution, enabling the high levels of security and reliability that agencies in the social enterprise and health services sectors require
  • Ensured that the company has complete audibility in terms of who views and changes records to facilitate compliance with HIPAA and other regulatory requirements
  • Achieved high levels of reliability for the hosted solution with Oracle GoldenGate, which facilitates replication between two locations—ensuring that health services agencies have access to the system when they require it for vital filings
  • Gained the ability to support rapid growth, storing more than one million records without strain on the system
  • Continued to expand the company’s hosted infrastructure with Oracle’s Sun Fire X2270 M2 and Sun Fire X4270 M2 servers, which are more energy efficient and enable faster processing—demonstrating a ten-fold increase in processing speed over legacy systems during the testing phase
  • Relied on Oracle Sun Fire servers to help the company efficiently manage growth―increasing costs at a lower rate than the company is increasing sales