Participate in Oracle Customer Programs
After several years in the professional services industry, a group of entrepreneurs identified a growing challenge and unmet need. They knew that to succeed, professionals must be available around-the-clock. The introduction of smartphones into the marketplace enabled professionals to be on-call all the time, but there was no avenue to track the time spent on client interactions on smartphones accurately, immediately, easily, and securely, which negatively impacted billable targets and firm revenues.
The group of entrepreneurs that founded Time is Money Billing Systems designed a solution from an insider’s point of view. This software as a service (SaaS) helps professionals, such as lawyers and accountants, to capture their mobile time effortlessly and securely. The service is easy to use, can integrate seamlessly with current industry accounting systems, and provides the utmost level of customer confidentiality.
Time is Money Billing Systems needed a solid technical foundation supporting its service. The company sought highly-available, high-performance servers that could handle a large volume of transactions and provide the reliable data access that leading professional services organizations require. Any system downtime would result in the organization’s customers losing thousands of dollars in revenue, every minute. Time is Money Billing Systems selected and installed Oracle’s Sun Fire servers for production, back-up, and storage. Since implementing the servers, the company has realized 99.5% uptime for its servers, as well as those it manages remotely for its customers.
“We had used Dell, HP, and IBM servers at other companies where we were involved in the past, and none of these could compare to Oracle’s Sun Fire servers in terms of reliability, enterprise class functionality, design, and support. We need the best to perform the best,” said Michael Bluestein, chief executive officer, Time is Money Billing Systems. “Oracle Premier Support ensures that we receive high quality, expert assistance for our Oracle software and systems technology. Oracle Support provides us with the proactive support, tools, updates and patches, and resources necessary for our business to succeed.”