Transmed is a regional sales, distribution, and bottling organization, representing major brands, such as Coca-Cola and Procter & Gamble. Transmed operates in Lebanon, UAE, Jordan, and West Africa, with each site acting as a largely autonomous entity and with its own separate IT infrastructure.
Transmed had experienced incidences of downtime and outages due to system stability issues and at the database level. It needed to address this and also to upgrade its enterprise resource planning (ERP) applications to gain the latest functionality, such as support for mobile workforces to ensure it remained at the forefront of a competitive regional sales distribution marketplace.
The company deployed Oracle Database Enterprise Edition 11g and upgraded its existing JD Edwards applications from Oracle to JD Edwards EnterpriseOne 9.0. With its upgraded environment, Transmed has accelerated its sales process, reduced errors, increased customer service quality, and accelerated deliveries. Greater control over pricing has enabled Transmed to attract new customers, while its mobile workforce can now process new orders remotely.
Transmed has also deployed Oracle WebLogic Server 11g, a scalable, enterprise-ready Java Platform, Enterprise Edition (Java EE) application server that enables Transmed to deploy mission-critical applications in a robust, secure, highly available and scalable environment.
Transmed demanded a database that would prove more resilient and reliable than its previous database.
“Oracle is in the unique position of being able to supply us with a complete, integrated database solution, applications, and, now even hardware. Rather than having multiple vendors arguing and blaming each other, Transmed Overseas trusts Oracle as a single vendor with a single solution that simply works,” said Samir Harb, regional ERP head/IT manager, Transmed.
Transmed’s previous experience deploying Oracle Database Enterprise Edition and JD Edwards EnterpriseOne led to a rapid and smooth rollout. This was critical because any delay during the deployment process would augment one of the issues that the new technology was intended to solve―unacceptable loss of business continuity. Transmed originally deployed Oracle Database Enterprise Edition 11g as a replacement to its old database in September 2011. It then deployed the upgraded JD Edwards EnterpriseOne applications. The process took two months and was completed on time and within budget in January 2012.
Global Technology Solutions s.a.r.l. is Transmed’s preferred IT partner. With the assistance of Global Technology Solutions, Transmed’s new JD Edwards EnterpriseOne ERP upgrade went live in just two months.
“GTS is an Oracle partner, specialized in Oracle JD Edwards deployments and highly experienced in deploying Oracle Database and other key solutions in this region. It’s extremely good at what it does, knows Oracle technology inside out, and it also knows what is expected from it for Transmed deployments,” Harb said.