Türk Telekom Group, the leading communication and convergence technology group in Turkey, provides integrated telecommunication services, from public switched telephone network (PSTN) and global system for mobile communications (GSM), to broadband internet. Türk Telekom—the country’s most valuable brand for the last three years, according to Brand Finance—is Europe’s 5th largest and the world’s 11th largest fixed-line communications operator, with nine group companies and more than 10 million customers. The group offers a wide variety of services to residential and commercial customers, including mobile communications (Avea), broadband services (TTNET), wholesale data services (Pantel International), convergence services (Argela), IT solutions (Innova), online education (Sebit), online gaming (Sobee), and call center services (AssisTT).
Türk Telekom Group relied on the expertise of Oracle Consulting to realize the deployment. Adopting Oracle Enterprise Repository’s and SOA Governance’s best practices defined by GEAP and OUM, Oracle Consulting customized it Oracle Enterprise Repository with required asset-type definitions and customized workflows to support service lifecycle requirements. Oracle Consulting used Oracle Enterprise Repository’s workflow capabilities to support the migration from the legacy service repository in Excel to new asset types in Oracle Enterprise Repository. In this migration process, application owners were able to review and approve the automatically-converted information.