Challenges

• Achieve a scalable data environment to support an aggressive growth plan of a 60% increase in the number of magnetic employee benefit cards in 2012
• Manage IT infrastructure—which previously had been outsourced—internally to ensure greater stability, security, and availability for the benefit card processor’s services, including electronic voucher funds for food, fuel, and fleet management
• Replicate the IT environment to ensure high availability and performance for the database, which processes all transactions carried out with the company’s benefit cards

Solutions

• Upgraded the existing versions of Oracle Database, Enterprise Edition and Oracle Internet Application Server, Enterprise Edition, for a more robust, high-performing, and scalable environment capable of supporting growth beyond 2012 projections
• Internalized IT environment management for increased stability and security
• Replicated the IT environment with Oracle Active Data Guard at two data centers in the cities of São Paulo and Brasilia, ensuring restoration in approximately one hour—a process that had previously taken between 12 hours to one day
• Developed an online portal using Oracle Internet Application Server, Enterprise Edition to enable client organizations to administer cards offered by ValeShop
• Reduced authorization time for card transactions by half, enabling the database to perform more actions in less time, and enabling ValeShop to add more customers to the database without affecting service levels
• Deployed Oracle Linux to increase return on investment, as the product is compatible and easily integrated with other Oracle products, and comes with low-cost Oracle Linux support

Why Oracle

“We prepared for ValeShop’s expansion by upgrading our Oracle solutions, as our database environment was failing to keep up with our growth.” said Helton Moreira, systems director, ValeShop. “With Oracle, we have managed to cover several IT requirements with stable and scalable products, and gained the ability to easily find highly-qualified professionals who demonstrate knowledge and experience in working with Oracle products and solutions.”

With Oracle, ValeShop’s separate IT components interact with each other perfectly to create an integrated, seamless, and comprehensive IT environment that supports the scalability needed to facilitate growth for the company’s business. ValeShop’s processing back office was completely developed with Oracle Forms and Oracle Reports, and the data environment now operates on Oracle Database, Enterprise Edition, replicated through Oracle Active Data Guard. The online customer interface is built on Oracle Internet Application Server, Enterprise Edition, with Oracle Linux ensuring optimum performance at reduced costs for all products and applications.

Resources

• ValeShop Obtém Escalabilidade e Maior Confiabilidade no Processamento de Transações Financeiras Facilitando o Crescimento Planejado de 60% no Número de Cartões da Bandeira