Yeoncheon County Office Reduces Carbon Emissions 25% Annually, Resolves System Issues in Less Than 20 Minutes Instead of Taking a Whole Day
 
 

Yeoncheon County Office Reduces Carbon Emissions 25% Annually, Resolves System Issues in Less Than 20 Minutes Instead of Taking a Whole Day

  • Oracle Customer:  Yeoncheon County Office
    Location:  Yeoncheon, Gyeonggi-do, Republic of Korea
    Industry:  Public Sector
    Employees:  587
    Annual Revenue:  $100 to $500 Million

Yeoncheon County Office is a local government office in the northernmost region of Gyeonggi province, Republic of Korea. The office serves county residents by stimulating the local economy, creating jobs, promoting agriculture and livestock industries, and improving educational opportunities and quality of life for its citizens. To support these initiatives, Yeoncheon County Office advocates a program called Lifestyles of Health and Sustainability (LOHAS) Yeoncheon. The office also carries out research and initiates reforms to support low-carbon, green growth.

Yeoncheon County Office implemented a virtualized desktop environment, based on Oracle Virtual Desktop Infrastructure. The office has reduced its yearly carbon emissions by 25% and expects to save about US$606,000 (KRW700 million) per year in PC and server maintenance, once virtualization of its 600 terminals is completed in 2013.

 
Aging PC Terminals Hindered Green Growth Initiative

A word from Yeoncheon County Office

  • “Oracle Virtual Desktop Infrastructure has reduced our carbon emissions by 25% and is expected to save us around US$600,000 per year. Oracle products work better with our existing security software than applications from any other competitor, helping us prepare for potential threats, such as hacking and information leaks, by strengthening our data security capabilities.” – Kang Young-Koo, Director of Local Autonomy Assistance, Yeoncheon County Office

Yeoncheon County Office was running 600 aging PC terminals at its head and municipal offices. These PC’s had performance issues and errors within two or three months of purchase. The office also spent up to US$100 (about KRW100,000) on maintaining each of its 35 legacy servers per month. The office needed a cost- and energy-efficient alternative that supported its low-carbon, green growth initiative.

Yeoncheon County Office also wanted to centralize administrative control and increase data security to improve how it protected sensitive citizen information—such as tax details and family records—handled on administrative PC’s.

“A data leak of residents’ private information would have cost an estimated US$2.5 million (KRW2.9 billion) for emergency response and legal liability, based on Yeoncheon County’s population of 45,606 people,” said Kang Young-Koo, director of local autonomy assistance, Yeoncheon County Office. “We needed to be prepared for security threats, such as hacking, by strengthening our data security capabilities.”

Yeoncheon County Office also operates 12 lower-level municipal offices in towns and townships across Yeoncheon County. These municipal offices are often located more than 40 kilometers from the county office. Yeoncheon County Office had to send personnel to these offices to assess resources, such as printers and photocopiers, fix minor PC breakdowns, and perform system upgrades, and each incident could take up to a day. There were also delays when carrying out tasks, such as electronic payments at a town or township office that required a connection to the county office over a network line.

In addition, having numerous offices caused problems for those who needed to work remotely or to access fixed-PC resources deployed at different locations. Yeoncheon County Office needed a work environment providing access to identical user interfaces and applications, regardless of time and location.

Finally, it was important for Yeoncheon County Office that essential business applications continued to operate correctly at high speeds, with stability and availability in a new virtualized desktop environment.

 
Reduced Energy Consumption and Maintenance Costs

 
Supported 99% of Applications

 
Eliminated Risk of Information Leaks

 
Analyzed and Repaired Breakdowns in Less Than 20 Minutes

 
Storage Capacity Increased

 
Maximum Use of Servers and Storage

 
Improved Efficiency of Inventory Management

 
Increased Staff Satisfaction by Removing Heat, Dust, and Noise

 
Enabled a Smart Work Environment

 
 

 
 

Challenges

  • Implement a cost- and energy-efficient alternative to 600, aging, administrative PC terminals to support a low-carbon, green-growth initiative
  • Create a smart working environment so staff can access identical user interfaces and applications, regardless of time and location
  • Improve data availability and security and prevent leaks of citizens’ private information that could cost the office millions in legal liability
  • Ensure stable operation of more than 100 in-house and third-party applications used by local governments in Korea
  • Efficiently assess technical resources, troubleshoot IT problems, and upgrade software at municipal offices more than 30 to 40 kilometers away
  • Increase the capacity, availability, stability, and performance of the company’s server and storage infrastructure

Solutions

  • Reduced annual carbon emissions by 25%, providing energy savings in carbon credits of about US$87,000
  • Expected savings of about US$606,000 per annum, on server maintenance costs
  • Eliminated local data storage to prevent data leaks that could potentially cost US$2.5 million in emergency response and legal liability
  • Supported 99% of more than 100 applications and government Websites used to manage citizens’ personal information, economic data, and a variety of administration functions
  • Reduced the time taken to resolve system problems and upgrades at municipal offices from a whole day to less than 20 minutes, by completing these tasks from the county office, rather than sending personnel to the site
  • Saved on costs for 20 new printers by using resources more efficiently, rather than relying on staff requests for supplies
  • Strengthened data security by introducing centralized data management, smart cards, and personal identification codes
  • Increased overall network speed by using Oracle solutions to identify defective security and antivirus software as problems behind excessive network traffic
  • Improved staff satisfaction by increasing network speed for tasks at municipal offices that require connection to the county office via a network line
  • Enhanced storage stability and experienced no malfunction in the Sun ZFS Storage Appliances since implementing the virtualized system
  • Maximized IT infrastructure in a smaller space and improved the management and flexibility of server resources by using Oracle Solaris Containers’ built-in virtualization 
  • Analyzed, tuned, and modified the Oracle Solaris operating system on the virtual desktop clients without slowing the system speed
  • Used an interactive, graphic user interface to quickly analyze and eliminate storage bottlenecks associated with individual virtual servers and the overall storage environment
  • Avoided replacing existing user terminals and systems, assured existing desktop and business environment, and protected investments in security software
  • Improved the office environment and employee satisfaction—and avoided PC breakdowns—by eliminating heat, dust, and noise from terminals and removing network cables between PCs, monitors, and other peripheral devices
  • Established the foundation for a smart work environment that enables staff to access identical work environments, regardless of time and location

Why Oracle

An important feature of the Oracle virtualized solution was its ability to ensure the stable operation of more than 100 in-house and third-party administration and data management applications, software, and Websites. Oracle VM VirtualBox also worked better with the office’s existing security software than products from any other competitor.

In addition, Yeoncheon County Office was attracted to the Oracle Solaris operating system.

“Oracle Solaris is backed by renowned technology and was the first UNIX operating system to support virtualization,” said Kang.

“Also, when building a virtualized environment that recognizes multiple storage units as a single pool, storage stability is very important,” he continued. “Oracle’s network-attached storage, Sun ZFS Storage Appliances, have a proven record of stable operation in other implementation projects similar to Yeoncheon County’s.”

Implementation Process

Yeoncheon County Office began its desktop virtualization project on 250 PC terminals in June 2011. The office completed the project in just three months. It then confirmed the new virtualized system was compatible with its existing infrastructure and supported more than 100 in-house and third-party applications and government-related Websites.

In April 2012, Yeoncheon County Office deployed 80 additional Sun Ray Clients at a number of municipal town and township offices and training facilities. This additional deployment took only a month.

Partner

Oracle Partner SysGen took charge of every aspect of the virtualization implementation project. It provided environment inspection, project design, system implementation, operation support, tuning, and troubleshooting services.

SysGen has onsite staff to provide rapid support to Yeoncheon County Office.

“SysGen provided great support throughout the project, and we are very happy with its services,” said Kang.