Zions Bancorporation Tracks Recruitment Efforts for Eight Bank Subsidiaries with More Efficiency and at Less Cost
 
 

Zions Bancorporation Tracks Recruitment Efforts for Eight Bank Subsidiaries with More Efficiency and at Less Cost

Zions Bancorporation is one of the nation’s premier financial services companies, consisting of eight banks—including Amegy Bank of Texas, California Bank & Trust, National Bank of Arizona, Nevada State Bank, The Commerce Bank of Oregon, The Commerce Bank of Washington, Vectra Bank Colorado, and Zions First National Bank. Between these brands, Zions operates more than 500 full-service banking offices in Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Texas, Utah, and Washington. In addition, Zions is a national leader in small business lending, public finance advisory services, and agricultural finance. The company is included in the S&P 500 Index.

 
 

 
 

Challenges

A word from Zions Bancorporation

  • “The banking and financial industry is highly regulated. Oracle Taleo not only enabled us to reduce overall spending and integrate our financial recruiting system across our brands but also to meet all related regulatory expectations. We are very pleased with Oracle Taleo, and I would recommend the solution without reservation.” – Deborah Battista, Senior Vice President, Human Resources, Zions Bancorporation

  • Implement an updated job-applicant tracking system to improve ease of use, support the needs of eight banking subsidiaries, and meet financial regulatory requirements
  • Eliminate monthly overspend on customizations, which consistently ran more than 50% over budget, to improve cost efficiency for the financial institution’s recruiting process
  • Standardize and centralize the recruiting process across the financial enterprise to improve corporate-level reporting and create a better candidate experience

Solutions

Oracle Product and Services

  • Implemented Oracle Taleo to support a unified and controlled recruiting process while enabling each bank to maintain its own branding for hiring activities
  • Reduced overall recruitment-technology spend, thanks to an integrated system that houses all banking brands on one platform while maintaining regulatory compliance
  • Enabled integration with prescreening processes to streamline the recruiting process
  • Provided flexibility to configure the solution as needed to improve the overall candidate experience across the eight banks, while eliminating monthly customization overspending
  • Gained ability to analyze quantitative recruiting metrics and effectively report on banking affiliates’ recruiting activities to corporate management—enabling more informed decision-making regarding staffing
  • Improved ability to handle various applicant flow levels and share candidates across the enterprise—including posting jobs in all markets and sharing qualified talent across the banking brands
  • Worked with Oracle to support the implementation process and ensure the technology transition and staff training went smoothly

Why Oracle

“We identified 68 areas we would like to improve in our legacy applicant tracking system. We selected Oracle Taleo because it enabled us address all 68 of those concerns, while also centralizing our recruitment model and providing our subsidiaries with the ability to customize activities to their individual bank. Further, Oracle Taleo is the premier, holistic, talent-management solution, and we trust that Oracle’s commitment to research and development will ensure the system can support our long-term needs,” said Deborah Battista, senior vice president, human resources, Zions Bancorporation.

Due to its strong partnership with Oracle, Zions Bancorporation is planning to expand the technology platform in the future to include performance management and succession planning technologies.

Implementation Process

“We successfully completed the implementation with Oracle Taleo in about six months, including getting our staff trained and comfortable with the new technology. We also leveraged the expertise of an Oracle representative to support us throughout the implementation and training process to help troubleshoot any issues that might arise and ensure the implementation met our specific needs,” said Deborah Battista, senior vice president, human resources, Zions Bancorporation.