Oracle Customer Feedback

Oracle is committed to providing you—and every customer—with a superior ownership experience. Your feedback is key to this commitment, enabling us to gain a clear understanding of how Oracle's performance matches your expectations and needs. Then we leverage your insights to drive improvements across all our lines of business.

Oracle's Customer Experience Management team is tasked with gathering and analyzing customer feedback at every stage in the ownership lifecycle. We use a proven portfolio of surveys to capture your feedback—what we call the 'voice of the customer'—in an accurate and consistent manner.

Oracle conducts focus groups, surveys and polls across our customer base as part of our Oracle Customer Advisory Panel program—providing feedback to our executives, our product development teams, and our various lines of business.

As a member of the Oracle Customer Advisory Panel program, you will be invited to participate in very short highly targeted web-based surveys no more than once a month. Each invitation will describe the study topic, and you can decide to participate as frequently as you want. In return, we will provide valid customers with invitation-only access to Oracle's Customer Connect community, the premier place to network with other customers and view results from recent customer panels.

If you are interested in joining, please take a moment to fill in the Oracle Customer Advisory Panel Opt-In Form.

• Survey Opt-In Form
  or copy/paste this URL into your browser:
  https://www.oraclesurveys.com/se.ashx?s=7CEE5E6654B2AE4F

Survey results will be used to assess Oracle's performance relative to your expectations and drive continued improvement across all aspects of our business. For information about Oracle's privacy practices, please refer to http://www.oracle.com/html/privacy.html.

Oracle relies on several survey platforms to help us conduct these surveys, leveraging their unique expertise and core competencies to improve the effectiveness of our Customer Experience Management program. Following is a list of Oracle's approved survey platforms with links to their web sites and privacy statements.

To learn more about Oracle’s Customer Experience Management program, contact the GCP Customer Feedback Team. Find out more about our Superior Ownership Experience initiative here.