In The Know for Customers provides important information about major Oracle announcements and policy or process changes and how they affect you.
These communications help provide clarity on topics, raised by our customer communities, by answering frequently asked questions and explaining Oracle's strategy in specific areas. Useful resource links and pointers to more information are included.
- Customers in the Know Blog: Exclusive Thought Leadership for Customers
Oracle strives to drive customer-focus into all aspects of its business. Read and follow Oracle Senior Vice President and Chief Customer Officer, Jeb Dasteel's blog,"Customers In the Know," where he and guest contributors explore ideas, programs and trends that drive customer success, increase retention, and loyalty. Here are a handful of recent posts.
- Continuous Improvement of the Cloud Customer Experience (May 19, 2015)
When it comes to Cloud, customers expect a solution that enables personalization, constant connectivity and security. And, through it all, we know that customers want an easy business relationship with their Cloud provider. To enable this, we focus on "Ease of Doing Business" attributes.
- Oracle Excellence Awards - Recognizing Unparalleled Success (April 21, 2014)
Striving for success is what drives Oracle and our customers to continually discover innovative uses for Oracle technology and to deploy groundbreaking solutions and best practices. This is why Oracle Chief Customer Officer Jeb Dasteel is delighted to enter a new season of Oracle Excellence Awards where we have the opportunity to recognize those customers that have excelled in driving business value working in partnership with Oracle.
- Oracle and Salesforce.com Partnership