Forbes contributor, Bob Evans, talks with National Australia Bank about its transformation into a mobile and social banking powerhouse that provides insightful analytics and great service to customers.
Forbes contributor, Bob Evans, talks with British Telecom about innovation, and how the company provides a great customer experience.
Ever wonder how smart companies innovate? Listen to the Economist Intelligence Unit's latest findings on how companies can innoate and grow.
Welcome to Innovator's Playbook, a series of webcasts based on recent research from the Economist Intelligence Unit (EIU). The study found that certain disruptive technologies—cloud, mobile, social, analytics and big data—have a significant impact on innovation in business. Join Forbes Contributor Bob Evans as he explores these areas in conversation with the EIU and with executives of leading global companies.
Outlines the Six Steps to InnovationRead now