|INFORMATION INDEPTH NEWSLETTER |
Enterprise 2.0 Edition
|March 2011 ||Stay Connected: || |
|BEST PRACTICES |
| Enterprise 2.0 Best Practices |
Get best practices and deployment advice from Oracle’s Enterprise 2.0 expert John Brunswick in this column. Passionate about both business and technology, John focuses on maximizing IT's ability to streamline and optimize business.
Best Practices for Capturing Knowledge: Activity Streams
As an enterprise grows, it becomes difficult to effectively scale business-specific knowledge. What was once learned though casual conversation becomes lost to geography and fragmented teams that are now focused on a narrow aspect of your business.
Oracle WebCenter Suite provides Activity Streams—a channel that enables the capture and distribution of knowledge that was once only possible in an enterprise's infancy. Similar to Facebook's wall, Activity Streams collect and broadcast the activities of a specific individual. Activities are collected from business tools across the enterprise such as discussion forums, document repositories, and applications.
Now some of you may be thinking, is this just extra noise? Where does it provide value? To answer this, let's examine two key characteristics of an Activity Stream.
Activity Streams require minimal effort to implement and can be placed within the context of enterprise collaboration, providing an immediate wrapper of business context and a channel of discovery around your activities.
- Personal discovery channel. Activity Streams are scoped through an individual's social connections and preferences, enabling employees to passively keep up-to-date on contributions from their peers and members of their project teams. Unlike broadly scoped corporate communications, this channel provides a common glue around these activities and an opportunity to unlock tacit knowledge that would otherwise go undiscovered.
- Common business context. Activity Streams inherently showcase activities generated by individuals sharing a common business goal. Though employees may be working within unrelated systems, the stream wraps their activities in a common context, surfacing the outputs of these efforts. This presents users with material related to their domain of expertise, enabling them to quickly solve similar business problems.
Learn more about Activity Streams and read more from John Brunswick.
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|CUSTOMER SPOTLIGHT |
| Texas A&M University System (TAMUS) is comprised of 11 universities, 7 state agencies, and a comprehensive health science center. It educates nearly 115,000 students and employs almost 27,000 faculty and staff. TAMUS found it difficult and time-consuming to track resources for its US$700 million research activities annually, as well as coordinate work across organizations and manage projects involving more than one institution. To simplify the research administration process and ensure that researchers have all the information they need at their fingertips, TEES, one of the agencies of TAMUS, turned to Oracle WebCenter Suite. Oracle WebCenter Suite—with tight integration with Oracle Universal Content Management—provides TEES with a modern user experience platform that is seamlessly integrated with existing systems. Enterprise 2.0 capabilities, including wikis and blogs, allow researchers to share information with internal and external stakeholders, which increases engagement and collaboration, and makes the research process more transparent for all constituents. In recognition of Texas A&M University System’s Enterprise 2.0 deployment, they were awarded the Enterprise 2.0 Leader Award at Oracle OpenWorld 2010. |
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|SPECIAL OFFERS |
|White Paper: Experiencing the New Social Enterprise |
Social media and networking tools, popularly known as Web 2.0 technologies, are rapidly transforming user expectations of enterprise systems. Many organizations are investing in these new tools to cultivate a modern user experience in an Enterprise 2.0 environment that unlocks the full potential of traditional IT systems and fosters collaboration in key business processes.
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|PARTNER SPOTLIGHT |
| BIAS Corporation is one of Oracle's elite Platinum partners specializing in design, implementation, and maintenance of comprehensive IT solutions for some of the world's leading organizations. Oracle applications and technology are their primary focus and the foundation of their business. BIAS prides itself on being an industry leader in Oracle Database, Oracle E-Business Suite applications, Oracle Fusion Middleware, and Oracle Business Intelligence products. BIAS works hand-in-hand with Oracle's development, product management, support, and sales teams to build and deploy high-performance enterprise business solutions, as well as providing clients with money-saving managed services for turnkey systems management. |
BIAS was honored with the 2010 Oracle Enterprise 2.0 Blazer: Portal Fusion Award as well as the Oracle Fusion Middleware Innovation Award at Oracle OpenWorld 2010. The award-winning solution that BIAS implemented involved a customer migration from Oracle Portal 10g to Oracle WebCenter Suite 11g. BIAS worked with the client to train staff on the products and implementation, and continues to act in an advisory role as the customer moves its core technologies to Oracle WebCenter Suite 11g. BIAS was recognized for its ability to demonstrate innovative use of portal technology in a manner that benefited the customer and addressed key business challenges. To learn more, read this customer case study.
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|ORACLE CONSULTING SPOTLIGHT |
|Oracle Portal (Oracle Application Server Portal) to Oracle WebCenter Migrations |
Oracle Consulting has a complete set of service offerings and a migration methodology including automated tools to assist customers in migrating from Oracle Portal to Oracle WebCenter Suite 11g. Some of the key areas in which Oracle Consulting helps customers include:
Oracle Consulting is currently assisting a large financial/banking industry customer with an Oracle Portal to Oracle WebCenter migration. The customer’s existing Oracle Portal deployment includes more than 100 applications, several thousand Web pages, and thousands of files uploaded into the Oracle Portal repository. The migration also includes synchronizing 300,000 users in the active directory with Oracle Internet Directory.
- Reviewing and assessing current Oracle Portal deployment and requirements
- Migrating applications from Oracle Portal and deploying them in Oracle WebCenter
- Migrating file content to Oracle Universal Content Management
- Migrating users, groups, and security policies, including synchronizing Oracle Internet Directory 11g for Oracle WebCenter with existing active directories
- Designing and developing new pages to take advantage of the Web 2.0 functionality available now in Oracle WebCenter, including wikis, blogs, discussion forums, and the Document Manager feature, to access content migrated to Oracle Universal Content Management
- Assist with the production, disaster recovery planning and installation, and deployment of the newly migrated Oracle WebCenter development environment
In addition, Oracle Consulting is providing post-migration support and best practices to fully utilize the benefits and new features of the new Oracle WebCenter Suite 11g environment. For more information on this case study or to learn more about Oracle Consulting’s migration offerings, please e-mail E_20_Enablement_US@oracle.com
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|AIIM Conference |
March 22–24, 2011
Gartner Portals, Content & Collaboration Summit
Los Angeles, California
Enterprise Cloud Summit
Oracle Solution Seminar: How to Transform Your Business by Connecting People, Processes, and Content
Columbus, Ohio–March 31
Reston, Virginia–April 13
AIIM Roadshow Seminars
Various cities and dates beginning May 3
ODTUG Kaleidoscope 2011
Long Beach, California
Find an Oracle Event Near You
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