Oracle Retail Newsletter, December 2014, Oracle Information InDepth Newsletters

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December 2014


Event Spotlight

New Report

New E-Book

Featured Webcasts

Customer Spotlight: Stage Stores

Featured Video


Recommended Reading

Press Releases

Resource Center


New Commerce SIG

My Oracle Support: Retail


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With MICROS Acquisition, Oracle Retail Extends Deep Industry Expertise

In September 2014, Oracle completed its acquisition of MICROS Systems, a leading supplier of integrated software, hardware, and services to the hospitality and retail industries. Find out what the acquisition adds to Oracle's leading retail functionality, including order management, customer engagement, brand compliance, loss prevention, gift registry, customer loyalty programs, and workforce management capabilities to better serve retailers around the globe.
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Q&A: Oracle's Mark Schwans on Total Inventory Visibility—And Why It's Closer than You Think

For many retailers, particularly midsize retailers, the kind of inventory visibility required to support the commerce anywhere ideal has been out of reach. Oracle's Solution Market Director for Oracle Merchandising Mark Schwans discusses how a new generation of retail technologies is changing the equation.
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Oracle Retail 14.1: Major User Experience Enhancements Drive Commerce Anywhere

The latest release of Oracle Retail includes major user experience enhancements that make it easier than ever for retailers to manage the complex processes that enable consumers to make purchases where and when they want, using mobile devices, websites, and stores—in whatever combination they choose. Learn about the new capabilities.
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NRF Annual Convention and EXPO 2015—The Oracle Experience

Oracle Retail is proud to be a sponsor of the National Retail Federation (NRF) 2015 Annual Convention and EXPO being held from January 11 to 14 in New York. At this event, the best and brightest in the retail industry gather to hear inspiring keynotes, share best practices, learn about the latest trends in retail technology, catch up with peers, and make new connections. No matter what retail business challenges you face, Oracle Retail is equipped to address them. Come learn about the latest product innovations built into our newest release, version 14.1, and the unique capabilities that MICROS will add to our product footprint. Visit us in Oracle Retail booths 2521 and 2833.
Request a solution demonstration.
Register for a free EXPO Hall pass.
Watch the webcast: Oracle Retail + MICROS = Retail Powerhouse. Review our NRF 2015 Announcements.

A special thank you to the sponsors of the Oracle Experience at NRF 2015!
  • Global Premium: Logic, OLR
  • Global Standard: Retail Consult
  • NRF Gold: BTM, DMI, McFadyen Solutions, Rackspace, Sparkred, Speed Commerce
  • NRF Silver: Credo Technology, Infogain
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The Omnichannel Challenge: Strategies That Work

Whether they call it omnichannel or something else, most retail executives agree that delivering a consistent brand experience across all channels is a vital component of modern retail strategies. In fact, close to 95 percent of retailers define their retail strategy as omnichannel, up from 88 percent last year. In the third annual Retail TouchPoints survey, "The Omnichannel Challenge: Strategies That Work," (login required) retailers and wholesalers shared insights on their progress as well as the challenges they are working to overcome in the omnichannel era.

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Use Science to Drive Profit and Differentiation in Grocery

Drive customer retention, improve your gross margins, and increase revenue with actionable insight. Retailers that embed data, science, and analytics into their business processes to deliver targeted, tailored assortments, maximize the ROI of their space, and maintain appropriate inventory levels will meet demand and thrive in a competitive environment. Define an action plan to maximize your return on invested capital. Download the e-book today.

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Five Keys to the Digital Experience Equation: Leveraging Customers, Context, and Content

The digital commerce evolution has transformed the traditional path to purchase. To deliver inspired selling experiences that meet an infinite number of unpredictable customer needs, the digital shopping experience must have all content and data available and ready to be dynamically filtered and adapted in an instant. Today the customer experience is comprised of multiple touch points, brand exploration, research, and purchasing as part of the same experience. Oracle Commerce Senior Product Strategist Jeri Kelly and FitforCommerce CEO Bernardine Wu and Senior Consultant John DeCaprio discuss how to capitalize on the collision of marketing and commerce to drive an optimal digital experience.

Forever 21 Matches Styles to Consumer Demand with Oracle Retail

Ever-changing styles and an array of colors, sizes, and accessories challenge fashion retailers to anticipate consumer response and ensure that the right mix is available online and in stores as each season unfolds. Watch this webcast replay featuring Forever 21 Vice President of Planning and Allocation Robert Kim to learn how the company is using Oracle Retail merchandise planning and optimization solutions to predict demand and align assortments to meet customer expectations.

Top 10 Omnichannel Retail Best Practices

As consumers continue to shift the balance of work, leisure, and life, how can retailers capture demand and inspire a purchase online, in-store, or anywhere in between? The answer is tightly bound to your ability to deliver a true omnichannel experience. Watch this webcast replay to hear IDC Retail Insights Vice President Leslie Hand outline best practices to address these issues. Vice President of Oracle Retail Tom Madigan also discusses practical examples of how industry-leading retailers are executing successful omnichannel strategies.

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Anticipating a significant increase in traffic over last year during the Black Friday/Cyber Monday period, Oracle Retail customer Stage Stores sought to improve its omnichannel capabilities by increasing the number of products available on its website, improving the customer experience, and personalizing promotions. To further its commerce anywhere strategy, Stage Stores implemented Oracle Commerce in under six months.
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Modernizing the Enterprise

Service Sales Corporation: Modernizing the Enterprise

Pakistan's leading shoe retailer Service Sales Corporation implemented an Oracle Retail merchandising and planning solution to effectively deliver on its brand promise as it expanded stores and product assortments. Among other benefits, the solution has allowed its employees to think more strategically. Director Ahmad Shahid Hussain talks about the partnership.

Watch more Oracle Retail videos.

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Commerce Anywhere Blog

Oracle Customer Experience Blog

Oracle Retail Documentation Blog

Oracle Retail International Blog

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Customer Showcase: Zenni Optical

Apparel: Kohl's Homes in on Price Management with Oracle Deployment

Infographic: Retailers Turn Big Data into a Big Advantage

Read more Oracle Retail news.

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Kohl's Sets Foundation for Future Growth with Oracle Retail

Oracle Commerce and ULTA Beauty Transform Customer Experience

Oracle Completes Acquisition of MICROS Systems

Oracle Helps Organizations Transform the Customer Experience

Oracle E-Business Suite Powers the Mobile Workforce with 14 Smartphone Applications

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Oracle Retail Asset and Community Knowledge Portal (the RACK)

Welcome to the RACK, a comprehensive collection of informative resources and discussions about Oracle’s best-in-class retail solutions. Visit to learn, collaborate, and connect through tools such as multimedia presentations, live chat sessions, and solution documentation. Registration unlocks an engaging experience throughout the entire Oracle Retail footprint.

Oracle Retail Community
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The Oracle Retail User Group (ORUG) is an independent community that provides dynamic forums for users of Oracle’s retail-specific applications, including merchandising, planning, supply chain, stores, and technical solutions. ORUG members enjoy direct input into Oracle’s product strategies through councils and boards, and have the opportunity to network with other users around the world through educational conferences, webcasts, and special interest events.

Engagement in ORUG is voluntary and encouraged. Please e-mail the ORUG President, Armand Nelson, to join.

An analytics special interest group is coming soon. Send us an e-mail if you are interested in becoming involved.

Oracle Retail User Group
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New Oracle Commerce Special Interest Group

We are pleased to announce the new Oracle Commerce customer community. The Oracle Commerce Special Interest Group (SIG) is run by customers for customers, and offers you a venue to share best practices, tips and tricks, as well as interact with Oracle's product management team on the latest product functionality. The Oracle Commerce SIG will host quarterly webcasts plus an annual in-person event tied to one of the premiere Oracle conferences. Enjoy exclusive benefits and product direction input reserved just for members. Register to join the Oracle Commerce community today!

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Get Accredited to Enhance Your Oracle Expertise

Oracle Retail Support is thrilled to announce our new accreditation opportunity for Oracle Retail! The retail path is part of the My Oracle Support Accreditation Series, which delivers a targeted learning experience designed to increase your expertise with My Oracle Support and Oracle Retail.

The Level 1 My Oracle Support Accreditation will improve your skills in customizing My Oracle Support for your role in order to use the system more efficiently and achieve targeted results.

The Level 2 Oracle Retail Accreditation will deepen your understanding of supporting Oracle Retail products and teaches you how to take advantage of the solutions, tools, and knowledge that are important to the Oracle Retail product path solutions. Learn the essentials of installation, upgrade, and maintenance planning, and increase your awareness of premium resources and diagnostic tools. This accreditation will provide the knowledge foundation required to build, administer, and troubleshoot solutions most effectively.

Don't delay! Get accredited to enhance your support experience and improve your Oracle Retail application problem solving efficiency.

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National Retail Federation Annual Convention and EXPO

January 11–14, 2015 │New York, New York

Oracle Industry Connect 2015

March 25–26, 2015 │Washington, DC

Find an Oracle Event Near You

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