Manage Your Oracle.com Account and Subscriptions

I'm having trouble logging in.
1) Make sure you’re using the correct username and password.
2) Make sure your browser is enabled for cookies.  Look in your browser menu options for instructions on enabling cookies and follow the steps.
3) Use the Password Finder, which will email your username and password to the email address specified in your account. Then, copy and paste them into the boxes on the sign-in page.

I've forgotten my password.
Use the Password Finder.  Note there is also a link to the Password Finder on the sign-in page.

The Password Finder can’t find my account.
Check your username or e-mail address and try again.  If the account still cannot be found, please create a new account (using the same e-mail address).

How do I change the e-mail address in my profile?
The profile system does not currently support changing the e-mail address in your profile. (It will support this in a future release.) Please create a new account with the new e-mail address you wish to use.

How do I create a new account?
First, sign out by clicking on the “Sign Out” link in the upper right hand corner of your profile. Go to the Create a New Account page, and enter the new e-mail address and password you wish to use.  You’ll be asked to create a new profile and choose new Oracle subscriptions.

I am trying to create a new account, but I get an error message that my username/e-mail address is already in use. 
Use the Password Finder to receive a new password and then continue to use your existing account.  If you still want to create a new account, you’ll need to use another username/e-mail address.

I received a new password, but it doesn't work.
If your oracle.com login has recently stopped working for you AND you have received a password from the Password Finder that does not work, please log a request. 
Note: Please make sure to use the password finder one more time before you send us an e-mail as your account issue may already be resolved.

The Password Finder indicates a password has been sent but I never received it.
If you don’t receive a password via e-mail after using the Password Finder it is most likely because we have an old e-mail address on file for your account. Unfortunately, at this time you cannot update your e-mail address, so you will need to create a new account using your current e-mail address.

How can I tell if I’m logged in?
If you are logged in, you will see "Welcome" with your name in the upper right side of the page. If you are not logged in, you will see the "Sign In / Register for a free Oracle Web account" link.

Why don't I stay logged in across sessions?
Sorry, for security reasons we require you to log in for every session.

If you continue to experience login or access issues, or if you have other questions regarding your Oracle.com account, please fill out a Profile HelpDesk Request.
Please Note: This email address is meant for customer service purposes. Oracle Corporation employees are requested to use the internal resources available to them to resolve any problems.

Subscribe to Oracle Newsletters
Go to the Oracle.com Profile page, scroll down to the e-Subscriptions section, check the box for the editions you'd like to receive, and click the "confirm" button at the bottom of the page. (New subscribers will be asked to create an Oracle.com account.)

Unsubscribe
Go to the Oracle.com Profile page, scroll down to the e-Subscriptions section, uncheck the box next to the edition you no longer wish to receive, and click the "confirm" button at the bottom of the page.

Unsubscribe from All Oracle E-Mail Communications
You have three ways to ask Oracle to stop sending you all e-mail communications:

1. Send an e-mail to unsubscribe@oracle-mail.com with the following in the subject line: REMOVE and your email address (like this: REMOVE your.name@yourisp.com).
2. Go to your Oracle.com Profile page. At the bottom of the page, check the box in the "Unsubscribe" section, then click the "confirm" button.
3. Follow the unsubscribe instructions in the footer at the bottom of any Oracle e-mail

For questions about newsletter editorial content, schedules, advertising opportunities, missed issues, and other concerns, please e-mail the editors at Oracle Information InDepth Newsletters or Oracle's Plugged In Newsletter. Editors will make every attempt to respond to relevant concerns in a timely fashion.

For more information on Oracle Newsletters, see the Oracle Newsletters home page.

If you’re still having login or access issues, or for other questions regarding your Oracle.com account, please fill out a Profile HelpDesk Request.

Forget your Oracle.com account password? Use the Password Finder.

For additional questions or concerns about Oracle e-mail communications, contact privacy_ww@oracle.com.

Oracle Corporation and our subsidiaries and affiliates respect your preferences concerning the treatment of personal information that we may collect from your use of the Oracle.com Web sites and your interactions with Oracle off-line. Learn more about Oracle's Privacy Policy.