City of Las Vegas Implements Oracle® Fusion Middleware to Streamline Processes
City’s Water Pollution Control Facility Enhances Asset Maintenance and Workforce Management
December 3, 2007
The City of Las Vegas has implemented Oracle(r) BPEL Process Manager, a component of Oracle Fusion Middleware, to integrate various applications and business processes, as well as to provide a seamless user experience to city employees. The city worked with Innowave, a member of the Oracle PartnerNetwork, on the implementation, which was the most recent step in a citywide technology transformation. The city previously implemented the Oracle E-Business Suite to improve financial and human resources management, as well as Oracle Utilities Work and Asset Management to manage assets and maintenance.
"The Oracle E-Business Suite and Oracle Utilities Work and Asset Management, coupled with Oracle BPEL Process Manager, provide us with a new level of control and insight," said Patricia Dues, enterprise program manager, City of Las Vegas. "We are also able to free up our staff to focus on their core jobs - ultimately helping us to better serve our citizens."
Water Pollution Control Facility Improves Decision-Making Processes
The City of Las Vegas first used Oracle BPEL Process Manager to streamline business processes within its Water Pollution Control Facility, which treats wastewater generated by more than 650,000 residents and businesses in Las Vegas and North Las Vegas. Due to Nevada's unprecedented growth and the dynamic nature of the state's permitting requirements, the facility must continually look ahead to meet future needs.
The facility recently implemented Oracle Utilities Work and Asset Management to enhance efficiencies in maintaining public assets and managing the respective city workforce. The city used Oracle BPEL Process Manager to integrate the utilities solution with the Oracle E-Business Suite's financial, human resources, payroll and purchasing applications - delivering a comprehensive view of the facility's numerous infrastructure assets and enabling more strategic management decisions.
For example, the integrated solution allowed the facility to automate its work order management process - providing an automatic reorder request when supplies reach a certain threshold, creating a requisition within Oracle Utilities Work and Asset Management and then automatically pushing the data through Oracle BPEL Process Manager into Oracle Purchasing for fulfillment. This process occurs "behind the scenes" without user intervention, ensuring data accuracy between systems and improving efficiency. It also allows end users within different departments to focus on their core jobs instead of on learning how to use new applications.
"We have been looking for ways to become more efficient, increase employee proficiency and make improvements to the physical plant as we strive to economize wastewater management," said Kathleen Fauerbach, enterprise project manager, City of Las Vegas. "Oracle BPEL Process Manager and Oracle Utilities Work and Asset Management provided us the tools to do exactly that."
"We are pleased that the City of Las Vegas has placed its confidence in Oracle once again, emphasizing the importance our solutions play in enabling municipalities to meet strict environmental standards, while delivering quality services to the community accurately and efficiently," said Quentin Grady, senior vice president and general manager, Oracle Utilities Global Business Unit. "We look forward to continuing our work with the City of Las Vegas to help improve performance and increase efficiencies through a single, integrated solution."
The City of Las Vegas is also using Oracle BPEL Process Manager to integrate its land management application with its Oracle back-office systems and is planning additional integration projects to improve efficiency citywide.
Streamlining Administrative Processes
The City of Las Vegas first partnered with Oracle in 1998 to enhance and streamline human resource and financial applications across its entire enterprise. Since that time, the city has continued to invest in Oracle to meet its ever expanding needs and those of the city's residents. For example, the city has automated and accelerated its purchasing processes, empowering end users while monitoring order processing in near real-time and ensuring that users take advantage of negotiated pricing. The city also uses Oracle Human Resources to enable its employees to enter time cards, view their personal information, and update W2 information online rather than manually.
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