Korea Telecom Freetel Deploys Oracle® Communications Service Delivery Products to Deliver Next-generation Mobile Services While Enabling Lower Risk and Operating Costs

Korea Telecom Freetel (KTF) has deployed components of the Oracle Communications Service Delivery portfolio, which leverages Oracle® Fusion Middleware, to create a service delivery platform (SDP) to launch new, innovative services cost-effectively. With its SDP, KTF is delivering next-generation mobile services that help improve customer loyalty and drive revenue growth by offering an open interface that enables KTF to quickly bring new services to market through connections with thousands of content providers. The platform also helps KTF reduce risk and costs by delivering services on existing network infrastructures.

KTF’s IT implementation, based on Oracle solutions, recently won the Business Service Innovation award from Global Telecoms Business magazine in London. Global Telecoms Business established the GTB Innovation Awards to reward and encourage outstanding technological achievements and innovations in the telecommunications industry.

In addition to the Oracle Communications Service Delivery portfolio, KTF is using Oracle TimesTen In-Memory Database and Oracle Real Application Clusters to develop a fast, integrated subscriber and service authentication system for its wired and wireless services. The system, which is updated on a real-time basis, enables KTF to generate consolidated customer service faster and more accurately than ever before. KTF is now able to process more than 60 million transactions daily at an average processing speed of one millisecond per transaction.

"Oracle has helped us establish our position as an innovator in the mobile industry in Korea and in the world. With our service delivery platform based on Oracle software, we are able to develop faster and easier data services for customers who want more than mobile services. We are moving toward our goal of becoming a communications leader in the digital age," said Byoung-Chol Choi, vice president, Korea Telecom Freetel.

“As competition in the mobile communications market becomes fiercer, service providers face challenges of offering advanced next-generation customer services with short lead times. Oracle’s approach is a pragmatic one, encouraging providers to leverage a standards-based SDP to implement and begin generating revenue. KTF has demonstrated the success of this approach and is reaping the benefits of rich, personalized revenue-generating services,” said David Sharpley, vice president product marketing and channels, Oracle Communications.