ON Telecoms Extends Oracle® Communications Billing and Revenue Management to Support the Expansion of its Customer Base
TM FORUM MANAGEMENT WORLD – Nice, France – May 6, 2009
News Facts
Oracle Communications Billing and Revenue Management will allow ON Telecoms to quickly bring new products to market and to track real-time charges for fixed-line voice, broadband and TV, enabling a rapid return on investment.
The solution, implemented on Oracle infrastructure software including Oracle Database and Oracle Application Server, supports billing services for all ON Telecoms’ residential and business customers who purchase services through various bundles and subscription rates.
The application delivers a real-time, single view of the customer including service plan, history and billing information. Such a view enables ON Telecoms to offer flexible billing options, incorporating various payment choices, product and service bundles and customer types. This type of personalized service can lead to increased customer satisfaction.
The real-time nature of the Oracle platform also helps ON Telecoms maximize revenue and minimize loss associated with fraud and revenue leakage – capabilities that are fundamental in driving improved margins and delivering higher quality services to customers
Supporting Quotes
“We have great ambitions for expanding our customer base, and from our previous experience with Oracle, when its solutions enabled us to enter the market in a matter of weeks, we knew Oracle thoroughly understood the fluid nature of triple-play business models. We chose Oracle technology because it fulfilled our need for a flexible, scalable solution that would help us deliver quality service to attract even more customers,” said IT Director George Mavridis, ON Telecoms.
“Oracle is a significant provider of billing and revenue management systems to the communications industry, and we are pleased to help ON Telecoms achieve its goals. We believe that the best way to build next-generation services is to give providers greater control and empower them to manage innovative service delivery from its creative beginnings right through to the delivery and billing stages. Oracle Communications Billing and Revenue Management will enable ON Telecoms to do this,” said Tim Porter, vice president of sales, EMEA, Oracle Communications.
Supporting Resources
About Oracle Communications
Oracle is #1 in Communications globally with 20 of the world’s top 20 telecommunications companies running Oracle applications. Oracle Communications integrates industry-specific BSS and OSS solutions with the capabilities of Oracle’s industry-leading enterprise applications, business intelligence tools, and carrier-grade middleware and database technologies. Oracle Communications enables service providers to deliver next generation convergent services rapidly, increase customer satisfaction and loyalty, and reduce costs in the business and the network. For more information, visit http://www.oracle.com/industries/communications.
About Oracle
Oracle (NASDAQ: ORCL) is the world's largest enterprise software company. For more information about Oracle, please visit our Web site at http://www.oracle.com.
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