Customers Worldwide Continue to Standardize, Realize Benefits and Further Expand Deployments of the Oracle® E-Business Suite Release 12
Companies and Organizations See Increased Insight, Flexibility and Controls from Scalable Solution
Redwood Shores, CA – July 7, 2009
News Facts
Customers including Beijing Guohoa Power, BioMarin Pharmaceutical, Falken Tire Corporation, France Telecom, hiSoft Technology International, Limelight Networks, Inc., OC2, Merial, modu Ltd, Mutuelle Générale, Pace Suburban Bus, Posco, ProQuest, PT Kalbe Morinaga,
RAE Systems, Seiko Epson, SMART Technologies, United Online, Webroot Software, Inc. and Zebra Technologies found value in a scalable solution that can adapt as their businesses evolve, providing a foundation for future growth.
Pace Suburban Bus Upgrades to the Oracle E-Business Suite Release 12 and Saves More Than US$500,000
Pace Suburban Bus is the premier Chicago suburban transit provider, serving over 130,000 daily riders with fixed bus routes, vanpools, and paratransit services.
The company implemented the Oracle E-Business Suite Release 12 to streamline business processes and help ensure continued access to application support resources.
The implementation of the Oracle E-Business Suite Release 12 has automated the purchasing and requisition process, trimming weeks off procurement cycles.
“Upgrading to the Oracle E-Business Suite Release 12 expanded our existing functionality, improved usability, and allowed us to save more than US$500,000,” said Terrance Brannon, Deputy Executive Director-Internal Services, Pace Suburban Bus.
Falken Tire Corporation Increases Customer Calls Served by 35 Percent with the Oracle E-Business Suite Release 12
Falken Tire Corporation, a wholly owned subsidiary of Sumitomo Rubber, is a wholesale manufacturer of high performance tires and wheels.
The company selected the Oracle E-Business Suite Release 12 for several reasons, including its ability to help increase visibility into the supply chain, providing insight into product arrivals, transit times and inventory levels, as well as its capabilities that help enable service representatives to enter orders more quickly and provide more information to customers.
As a result of its use of the Oracle E-Business Suite Release 12, the company has increased the number of customer calls it serves by 35 percent and decreased on hold times by 15 percent.
“The tire industry is notorious for complicated pricing and programs. The Oracle E-Business Suite Release 12 enabled us to more quickly implement new promotions and more effectively manage our discount programs,” said Carlos Prieto, Director of IT, Falken Tire Corporation.
Zebra Technologies Increased Visibility and Improved the Accuracy of Records by Integrating Oracle Customer Hub with the Oracle E-Business Suite Release 12
Zebra Technologies Corporation provides products and solutions that identify, track, and manage assets, transactions, and people and software – such as printers, supplies, radio frequency identification (RFID) products – to more than 100 countries.
The company was looking to consolidate its 140 disparate applications onto a single global system to ensure scalability, agility and visibility while providing an out-of-the-box solution that can meet the company’s legal, language and privacy requirements.
"We selected the Oracle E-Business Suite Release 12 – running on a single instance – as the company’s application infrastructure standard, a global strategy that the company initiated in Europe," said Don O'Shea, Chief Information Officer, Zebra Technologies Corporation. "We completed the first project phase under budget and anticipate payback on the company’s Oracle E-Business Suite Release 12 investment in 18 months."
The Oracle E-Business Suite Helps Organizations Manage Growth and Processes
The Oracle E-Business Suite Release 12 helped customers to:
Manage growth businesses better by consolidating operations onto a single, integrated platform;
Operate multiregional businesses using a system that can scale to support both domestic and international subsidiaries;
Streamline and automate previously disparate, paper-based or manual processes to help increase efficiency, cut procurement costs, reduce inventory, improve HR management;
Increase financial information accuracy and improved decision-making by providing a single, centralized data source while reducing financial close processes by several days with a detailed audit trail;
Make purchasing processes more efficient and gain greater visibility into contract management, helping to ensure that employees with the proper authority are making approvals and that staff members purchase goods and services from approved vendors;
Oversee the employee lifecycle from recruitment and training to performance evaluation, salary reviews and professional development; and
Enable service representatives to enter orders more quickly and provide more information to customers.
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