Oracle Press Release

More Than 140 Communications Service Providers Worldwide Purchased Oracle® Communications Software in the Last Year

Communications Service Providers Turn to Oracle to Optimize IT Systems and Networks for Reduced Cost and Risk

Redwood Shores, CA – July 21, 2009

News Facts

More than 140 communications service providers worldwide have selected or extended their use of Oracle® Communications applications in Oracle’s most recent fiscal year – June 2008 through May 2009 – optimizing IT systems and networks to help lower operational costs and risk, while accelerating time to market and driving service innovation.
Companhia de Telecommunicacoes do Brasil Central (CTBC Telecom), one of Brazil’s leading communications service providers, recently extended licenses for Oracle Communications Service Fulfillment Suite to support its wireline and wireless services for both pre- and post-paid customers. CTBC required a scalable system to accelerate its provisioning cycle and ensure accurate timely service delivery, while reducing operational costs.
SFR Réunion, the subsidiary of French mobile phone provider SFR operating on the island of Réunion, France, recently selected a comprehensive suite of Oracle products including Oracle’s Siebel CRM, Oracle Communications Billing and Revenue Management, Oracle Application Integration Architecture for Communications, Oracle Database and Oracle SOA Suite to help the provider compete in a market that has grown increasingly competitive. By providing a full view of customer data and advanced analytic tools, the Oracle solution will help SFR Réunion automate key business processes, while improving the overall customer experience. SFR Réunion will work with Logica on the implementation.
Tikona Digital Networks, a new Mumbai-based communications service provider, selected Oracle Communications Service Delivery to rapidly and cost-effectively introduce new, converged services. This selection comes after Tikona’s extensive implementation of Oracle Applications and infrastructure software to support its rapid launch of next-generation broadband services to residential and enterprise customers. Tikona completed the full implementation in close to 90 days, including a 32-day implementation of Oracle E-Business Suite Release 12 with New Generation Consultants and India’s first deployment of Oracle Communications Unified Inventory Management, completed by Tech Mahindra.
Other communications service providers that selected or extended their use of Oracle Applications and infrastructure software include Cellular South (United States), Cinergy MetroNet, Inc. (United States), Cisco Systems (United States), Colombia Movil (Colombia), Expresso Telecom Group Limited (United Arab Emirates), Grupo Televisa (Mexico), Hughes Telematics (United States), KDDI (Japan), KPN (The Netherlands), Lexis Nexis (United States), MTS Allstream (Canada), Nippon Telephone & Telegraph (Japan), Soluciones Inegrales (Costa Rica), Sun Direct (India), Telefonica O2 (Czech Republic), Telekom Malaysia Berhad (Malaysia), Telenet (Belgium), Telenor Mobile (Norway), TeliaSonera Networks (Sweden), Telstra (Australia), TV Azteca (Mexico) and Vodafone (Global).

Supporting Quotes

“Oracle’s integrated applications are a critical component of our plans to be the first next-generation network operator in Brazil. We look forward to rolling out Oracle Communications Service Fulfillment Suite to automate the order-to-active provisioning cycle and accelerate service delivery for our customers,” said Darlene Dutra, IT project manager, CTBC Telecom.
“With a 360-degree view of the customer and more efficient business processes, we will be able to deliver better service, which is key to customer growth and retention,” said Agnes Joulin, finance director, SFR Réunion.
“To compete in the fast-growing Indian communications market, we must launch services with speed. Oracle has proven its ability to help service providers do just that, so we were confident that its scalable, integrated suite would give us the advantage we needed to get to market quickly and with as little risk and cost as possible,” said Tarun Kumar, chief technology officer, Tikona Digital Networks.
“Oracle’s success in the last fiscal year demonstrates that communications service providers worldwide are focused on optimizing their IT systems and networks to lower costs and risk, and trust Oracle to help them meet those goals with scalable, integrated, standards-based solutions,” said Bhaskar Gorti, senior vice president and general manager, Oracle Communications.

Supporting Resources

About Oracle Communications

Oracle is #1 in Communications globally with 20 of the world’s top 20 communications companies running Oracle applications. Oracle Communications integrates industry-specific BSS and OSS solutions with a standards-based service delivery portfolio, as well as the capabilities of Oracle’s industry-leading enterprise applications, business intelligence tools, and carrier-grade middleware and database technologies. Oracle Communications enables service providers to deliver next generation convergent services rapidly, increase customer satisfaction and loyalty, and reduce costs in the business and the network. For more information, visit

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Kimberly Pineda

Janice Hazen
O'Keeffe and Company