Community Colleges Turn to Oracle to Meet Increasing Constituent Demands while Reducing Costs
More Than 350 Community Colleges Benefit from Oracle’s Flexible, Affordable Software
Redwood Shores, CA - April 20, 2009
More than 350 community colleges of all sizes use Oracle® applications to meet the ever-changing needs of their communities.
Oracle is dedicated to providing community colleges with the reliable, flexible, affordable solutions they need to overcome many challenges, including rising enrollments, decreasing budgets and increasing constituent demand for the highest quality service.
Oracle Higher Education Customer Details
Houston Community College System (HCC), the third largest single accreditation community college system in the United States, upgraded to Oracle’s PeopleSoft Enterprise Campus Solutions 9.0 in fall 2008 to improve and deliver more online services to students and prospective students. Concurrently, HCC redesigned its Web site to create a unified Web presence while allowing its six individual colleges to maintain autonomy. The new Web site integrates with PeopleSoft Enterprise Campus Solutions to provide a simple “1-2-3” process for enrollment, registration and financial aid. HCC also rolled out online payment options, and now more than 90% of students pay online and on-time. The new Web site, with PeopleSoft on the back-end, has helped contribute to a 10% increase in enrollment in the spring 2009 semester. HCC also uses PeopleSoft Enterprise Financial Management and Human Capital Management to efficiently process financial transactions for its six colleges and manage 7,000 employees.
Grand Rapids Community College in Michigan, which serves more than 28,000 students and employs 1,250 faculty and staff, recently deployed an all-electronic recruiting process based on PeopleSoft Enterprise Talent Acquisition Manager to support the significant surge in volume in the employee recruit-apply-hire-onboard process. With PeopleSoft Enterprise Talent Acquisition Manager, the community college is confident it can reduce the burden on human resources administrators, enable speedy replies and help eliminate lost interactions with applicants. Grand Rapids Community College first rolled out the application for its 450 adjunct faculty and received positive feedback on the application’s usability. Based on that success, the college is now expanding the application to hiring for all full- and part-time faculty and staff.
Cerritos College, a community college with 20,000 students in Los Angeles County, recently completed an upgrade to PeopleSoft Enterprise Campus Solutions 9.0. The upgrade is already yielding improved usability and placing more power into the hands of Cerritos' students. Specifically, students benefit from the new Student Center feature, which provides a “shopping cart” they can use to easily add or drop courses. Students can also quickly and securely view personal information such as an unofficial transcript, which is automatically updated the moment a faculty member posts grades. Cerritos worked with CIBER to accelerate the implementation and reduce downtime.
“Community colleges are often more affected by market forces than other higher education institution segments. Even as budgets shrink, their enrollments and constituent demands rise. To overcome these challenges, many are turning to Oracle to provide flexible, affordable software that helps them provide better service while reducing operational costs,” said Steve Koporec, vice president, applications, Oracle Higher Education.
“When you consider where we were two years ago, the results are astounding. Oracle’s PeopleSoft Enterprise applications have helped us significantly increase enrollment and improve operational efficiency. We are only beginning to take advantage of all the process automation we can put in place to reduce costs – and deliver higher quality service to our students,” said William Carter, vice chancellor of information technology, Houston Community College System.
“With the first successful phase of our electronic hiring process deployment under our belt, we expect the program expansion will further improve efficiency by rolling out the 100% electronic process to the entire institution. We will save time and money, and reduce our impact on the environment, by eliminating printing and mailing of letters to job candidates,” said Cathy Wilson, executive director, human resources, Grand Rapids Community College.
"The Student Center is my favorite part of Oracle’s PeopleSoft Enterprise Campus Solutions 9.0. Making academic and financial information available to our students 24/7 is critical for us to remain competitive, and tools like the Student Center allow us to do just that," Lee Krichmar, director of information technology, Cerritos College.