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Oracle Press Release

Telefónica O2 Czech Republic Implements Oracle® Communications Unified Inventory Management to Deliver Key Business Benefits

Rapid Deployment Reduces Time to Market by 62 Percent and Order Cycle Time by 47 Percent

London, UK – August 19, 2009

News Facts

Telefónica O2 Czech Republic, the leading fixed and mobile operator in Central and Eastern Europe, has successfully deployed Oracle® Communications Unified Inventory Management as part of its transformed, end-to-end business support system and operations support system (BSS/OSS) architecture.
With multiple existing in-house and third-party inventory systems, Telefónica O2 Czech Republic needed to define, manage and unify its customer services and associated logical resources (such as phone numbers and IP addresses) and physical resources (such as switches and routers) to dramatically reduce service introduction times and automate service fulfillment.
Ness Technologies, Oracle’s partner in the Czech Republic, managed the project and, within three months, successfully deployed Oracle Communications Unified Inventory Management to provide both a technical customer service catalogue and inventory as part of the end-to-end architecture.
This integration of Oracle Communications Unified Inventory Management with the existing BSS/OSS architecture, which includes Oracle’s Siebel CRM integrated with Oracle Communications Order and Service Management and Oracle Communications Service Activation, enabled Telefónica O2 Czech Republic to realize the following business benefits:
62 percent reduction in the time needed to design and launch new converged fixed and mobile services.
47 percent reduction in the time needed to deliver broadband services.

Supporting Quotes

“The growing complexity of contemporary IP services was challenging our ability to launch and deliver services in a rapid, low cost manner. Oracle’s proven, convergent applications, combined with a successful implementation by Ness Technologies, has resulted in a scalable, robust and convergent end-to-end architecture that delivers dramatic reductions in both our time to market and order cycle times,” said Tomas Prokopik, business planning and performance manager, Telefónica O2, Czech Republic.
“Over our multi-year relationship, we have witnessed how Telefónica O2 Czech Republic has pragmatically transformed itself from a business with a heavy reliance on discrete manual processes to one in which processes are well-defined, streamlined and increasingly automated across the BSS/OSS architecture. They can now launch services in days, rather than weeks, more cost-effectively than ever before.” said Dan Ford, vice president, product marketing, Oracle Communications.

Supporting Resources

About Oracle Communications

Oracle is #1 in Communications globally with 20 of the world’s top 20 communications companies running Oracle applications. Oracle Communications integrates industry-specific BSS and OSS solutions with a standards-based service delivery portfolio, as well as the capabilities of Oracle’s industry-leading enterprise applications, business intelligence tools, and carrier-grade middleware and database technologies. Oracle Communications enables service providers to deliver next generation convergent services rapidly, increase customer satisfaction and loyalty, and reduce costs in the business and the network. For more information, visit http://www.oracle.com/communications.

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For more than 32 years, Oracle has been a technology innovator, transforming the way business is conducted. To learn about Oracle’s latest technologies, visit the Innovation Showcase during the 100 days before Oracle OpenWorld. See oracle.com/innovation for more information.

About Oracle

Oracle (NASDAQ: ORCL) is the world's largest business software company. For more information about Oracle, please visit our Web site at http://www.oracle.com.

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Contact Info

Denis Davies
CMG
++44 207 067 0462
ddavies@cmgrp.com

Kimberly Pineda
Oracle
+1.650.506.8831
kimberly.pineda@oracle.com

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