Oracle Press Release

Leading Analyst Firm Rates Oracle® Very Strong Overall in Business Support Systems and Operations Support Systems for Communications Service Providers

Redwood Shores, Calif. – January 25, 2010

News Facts

In Business Support Systems (BSS), Oracle received a rating of “Very Strong” in all seven categories: Product or Service, Market Understanding, Offering (Product) Strategy, Geographic Strategy, Sales Strategy, Market Responsiveness and Track Record and Overall Viability in 2009.
In Operations Support Systems (OSS), Gartner rated Oracle “Very Strong” in the following categories: Market Understanding, Offering (Product) Strategy and Overall Viability in 2009.
According to Gartner, “Demand for genuine off-the-shelf solutions built on a service-oriented architecture (SOA) is getting ‘louder,’ as CSPs [communications service providers] are re-evaluating opportunities to reduce costs.” (1)
Gartner also states, “A leadership position in the OSS market requires vendors not just to have best-in-class, standardized products, but also to offer strong professional services consulting and system integration by taking a holistic approach to CSPs' processes, organization and IT operations. All this needs to be complemented by long-term migration guidance.” (2)

Supporting Quote

“Communications service providers require great flexibility and control in today’s increasingly competitive market. Oracle provides the most comprehensive suite of integrated solutions that enables service providers to rapidly offer differentiated services at a lower total cost of ownership. We believe our ‘Very Strong’ ratings in both BSS and OSS portfolios reflect Oracle’s commitment to delivering measurable business results to the communications industry,” said Bhaskar Gorti, senior vice president and general manager, Oracle Communications.

(1) Gartner, Inc., “Dataquest Insight: Business Support System Market Overview and Strategic Scorecard for Vendors, 2009,” by Norbert J. Scholz, December 22, 2009.

(2) Gartner, Inc., “Dataquest Insight: Operations Support System Market Overview and Strategic Scorecard for Vendors, 2009,” by Martina Kurth, January 13, 2010.

Supporting Resources

About Oracle Communications

Oracle is #1 in Communications globally with 100 of the world’s top 100 communications companies running Oracle applications and technology. Oracle Communications integrates industry-specific BSS and OSS solutions with a standards-based service delivery portfolio, as well as the capabilities of Oracle’s industry-leading enterprise applications, business intelligence tools, and carrier-grade middleware and database technologies. Oracle Communications enables service providers to deliver next-generation convergent services rapidly, increase customer satisfaction and loyalty, and reduce costs in the business and the network. For more information, visit

About Oracle

Oracle (NASDAQ: ORCL) is the world's largest business software company. For more information about Oracle, please visit our Web site at


Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.

Contact Info

Caroline Yu

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O'Keeffe and Company