Oracle Press Release

Customers Realize the Benefits of Oracle’s Applications Unlimited Program Through Successful Upgrades

New Capabilities in the Latest Releases are Being Adopted by Customers Across Multiple Industries

COLLABORATE 2010 – Las Vegas, NV – April 19, 2010

News Facts

Demonstrating its continued commitment to life-time support, new enhancements, and next-generation application innovation with the Oracle “Applications Unlimited” program, Oracle announced that global customers, including BP America, McDonald’s, The Principal Financial Group and Standard Pacific Homes have implemented Oracle Applications.
First debuted in 2006, Oracle Applications Unlimited has become a trusted and proven strategy for customers because of Oracle’s major investments in all application product lines and the key focus to drive new features and easier updates based on customer input.
Oracle E-Business Suite: Oracle® E-Business Suite Release 12.1 provides organizations of all sizes, across all industries and regions, with a global business foundation that helps them reduce costs and increase productivity through a portfolio of rapid value solutions, integrated business processes and industry-focused solutions. The latest version of the Oracle E-Business Suite was designed to help organizations make better decisions and be more competitive by providing a global or holistic view of their operations.
Abu Dhabi Media Company, Agilysis, C3 Business Solutions, Chicago Public Schools, Datacard Group, Guidance Software, Leviton Manufacturing, McDonald’s, MINOR International, Usana Health Sciences, Zamil Plastic Industries Ltd. and Zebra Technologies are just a few of the organizations that have deployed the latest release of the Oracle E-Business Suite to help them make better decisions and be more competitive, while lowering costs and increasing performance.
PeopleSoft Enterprise: Oracle’s PeopleSoft Enterprise 9.1 was developed with feedback from more than 150 customers, and offers a broad range of new features designed to accelerate business performance, increase user productivity and lower the cost of ownership. Reflecting an updated and enhanced User Interface, PeopleSoft Enterprise applications now incorporate Web 2.0 collaboration tools such as chat, wikis, discussion forums and tagging to help users engage and connect with others in their knowledge network. In addition, feature-rich dashboards and workbenches include embedded analytics to promote business insight and user productivity.
Hundreds of customers recognize the value of PeopleSoft Enterprise 9.1 and are deploying the latest release, including City of Charlotte, The Diesel Group, Diversey, Inc., Ernest Health, Inc., Horry County Schools, The Principal Financial Group, Ricoh Electronics, University of Calgary and University of Central Florida. Additionally, The Carlyle Group, Navigant Consulting, Inc., and UMB Financial Corporation are net-new PeopleSoft Enterprise customers acquired in recent months.
JD Edwards EnterpriseOne and World: Oracle’s dedication to Applications Unlimited for Oracle’s JD Edwards EnterpriseOne and Oracle’s JD Edwards World is proven by the delivery of 12 product releases and seven new modules since the acquisition in 2005. Additionally, the integrations Oracle has delivered between JD Edwards and other Oracle products can give customers powerful capabilities not available in their current solution to enable best-practices.
Across industries, customers who have seen value in adopting the latest releases of JD Edwards EnterpriseOne and JD Edwards World include Arcturus Realty Corporation, Boston Properties, Graymont, Maxco Supply, Inc., School District of Manatee County, Standard Pacific Homes, Texas Medical Association, Turner Industries Group, The Weitz Company and Wyoming Refining Company.
Siebel CRM: The world's most complete customer relationship management (CRM) solution, Oracle's Siebel CRM helps organizations differentiate their businesses to achieve maximum top- and bottom-line growth. It delivers a combination of transactional, analytical, and engagement features to manage all customer-facing operations. The recent release of Oracle’s Siebel CRM 8.2 Public Sector was designed to help governmental agencies deliver a wide range of social services, such as UI, Medicaid, and pensions, to clients more efficiently and effectively. As part of Oracle’s end-to-end Social Services offering, Siebel CRM 8.2 was integrated with Oracle Policy Automation 10 to greatly simplify benefit and eligibility determination, as well as automate the change management process for new laws and regulations.
Oracle CRM On Demand: Oracle CRM On Demand Release 17 is Oracle’s biggest release yet, including four new products, 417 new features and 76 customer-driven enhancements and reinforcing Oracle’s ongoing commitment to continued innovation. With Oracle CRM On Demand Release 17, users can take advantage of expanded forecasting and analytics capabilities, including revenue and quantity-based forecasting and real-time pipeline analysis against current and historic forecasts; new productivity and usability features, such as heads-up display navigation and automated time-based workflows; and simplified administration through automated migration and mass data loading tools. Oracle CRM On Demand Release 17 Life Sciences edition provides the first single-vendor, SaaS-based, end-to-end Life Science “Sales On the Go” solution, including offline call planning, samples management with signature capture and integrated product detailing.
Oracle CRM customers such as Boise, Inc., Boston Market, Del Monte, Dundee Wealth, Emerson and U.S. Foodservice are using either Siebel CRM or Oracle CRM On Demand.
Primavera Enterprise Project Portfolio Management: Oracle's Primavera Enterprise Project Portfolio Management helps project-intensive businesses manage the entire project portfolio lifecycle for projects of all sizes. Companies turn to Primavera project portfolio management solutions to help them make better portfolio management decisions, evaluate the risks and rewards associated with projects, apply governance to their project decisions and processes, and determine whether there are sufficient resources with the right skills to accomplish the work. Primavera solutions provide the project execution and control capabilities needed to successfully deliver projects on time, within budget and with the intended quality and design.
Customers including BE Aerospace, Bell Helicopter, BP America, British Energy - part of EDF Energy, Colas, Inc., Hill International, Inc., U.S. Department of Homeland Security and Utah Department of Transportation continue to see value from the latest Primavera Enterprise Project Portfolio Management solutions.

About Oracle Applications Unlimited

Oracle is committed to providing on-going development enhancements to current Oracle Applications, including the Oracle E-Business Suite, PeopleSoft Enterprise, JD Edwards EnterpriseOne and World, Siebel CRM, Oracle CRM On Demand and Primavera Enterprise Project Portfolio Management beyond the delivery of Oracle Fusion Applications.
The "Applications Unlimited" program was created to give customers more visibility into product roadmaps, more choice in determining their future application plans, and more value from their existing application developments.
Oracle will work with its customer advisory boards and user groups to define customer-driven roadmaps and future enhancements.

Supporting Quotes

“Leviton Manufacturing makes a very diverse line of products including electrical devices and data center products that we sell globally. We upgraded to the latest version of the Oracle E-Business Suite Release 12.1 to support our service business with change management, purchasing, accounts payable, and our internal IT help desk,” said Bob MacTaggart, CIO of Leviton Manufacturing. “We consolidated seven Web sites that we used to host individually onto iStore. In addition, we run a site, using the Oracle E-Business Suite configurator, pricing and quoting for our sales agents to do configuration work. This site can now generate a complete sales proposal using Oracle functionality; we actually generate CAD drawings - the actual drawings themselves - based on configuration results. It used to take six to eight weeks to generate these drawings and now it's all done online in an hour to two hours by our sales agents themselves, totally self-service. It does everything they need. From our point of view that is a major business success. Not only is it a very cool, innovative application, but it also puts us about two years ahead of our competition.”
“As a new PeopleSoft customer, Navigant Consulting has been very pleased with our decision to deploy PeopleSoft Enterprise 9.1. We have also been happy with the quality of the 9.1 applications we are implementing,” said Julia Manson, director of applications, Navigant Consulting. “We were in the middle of a net-new 9.0 implementation but decided to extend our project timeline to implement 9.1. We feel we made the right choice because we were able to eliminate quite a few customizations due to the functionality improvements in the 9.1 applications. Also, our end users are appreciating the intuitive interface of the PeopleSoft Enterprise 9.1 applications.”
“Our upgrade to version 9.0 of JD Edwards EnterpriseOne (from Xe) was smooth and relatively straightforward. We remain impressed and pleasantly surprised with the under-the-covers investments in the technology foundation. Boston Properties values a partner like Oracle that continues to invest its R&D dollars in enhancements that enable our IT staff to be more responsive and our operations more efficient,” said James J. Whalen, Jr., senior vice president, chief information officer, Boston Properties.
"As one of America's premier foodservice distributors with more than 250,000 customers, U.S. Foodservice required a CRM system that could match our size, continuing growth, and ambitious goals," said Bridget Warns, senior director, Customer Engagement and Integration, U.S. Foodservice. "Last year we chose Oracle CRM On Demand to build an entirely new CRM implementation for close to 6,000 users. The ease-of-use, speed-to-market and deployment, robust reporting and integration capabilities in Oracle CRM On Demand made our decision a simple one. We are extremely impressed with Oracle's commitment to their customers, and the unparalleled track record of Applications Unlimited shows that we made the right choice.”
“Hill International manages very complex construction projects all over the world, in which we face hurdles such as coordinating multiple contractors and resources. If changes to schedules, delivery of materials or other factors cause one phase or part of a project to veer off schedule, we need to be able to minimize the effects of those changes on other phases of construction – and ensure that we do not lose time or money as a result ,” said Shawn Pressley, vice president of project management systems and development, Hill International, Inc. “We have been able to work efficiently by implementing and using an integrated technology approach that includes Oracle’s Primavera P6 Enterprise Project Portfolio Management, Oracle’s Primavera Contract Management and Oracle’s Primavera Risk Analysis. These Primavera solutions enable us to look ahead and see what we can expect as a result of changes, and then work out a solution to maximize efficiency and budgets.”
“Oracle is committed to the continued development and support of our applications,” said Steve Miranda, SVP of Oracle Application Development. “The latest versions of our Applications have demonstrated that commitment with customer-driven enhancements and upgrades. Both new and existing customers have responded positively to our commitment and continue to adopt and realize value with Oracle Applications.”

Supporting Resources

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Contact Info

Susie Penner
Oracle
+1.650.506.1973
susanne.penner@oracle.com

Aaron Wessels
Blanc & Otus
+1.415.378.8090
awessels@blancandotus.com