Post University Selects Oracle CRM On Demand To Meet the Growing Demand for High Quality Online and On Campus Higher Education
Oracle CRM On Demand Will Increase Efficiency and Enhance Student Experience
Redwood Shores, CA – July 13, 2010
Post University has selected Oracle CRM On Demand to transform outdated admissions, financial aid and student services processes to improve efficiency and the student experience as the university continues to meet the demand for high quality higher education.
Founded in 1890 and located in Waterbury, Connecticut, Post University is a student-focused, career-driven university that offers a wide array of degree programs to its more than 5,000 on-campus and online students of all ages.
In the past four years, Post University’s on-campus and online student populations have grown from approximately 1,200 students to more than 5,000.
Post University will begin implementing Oracle CRM On Demand to improve efficiency and customer service within its admissions department, followed soon after by deployment in its financial aid, student services and registrar offices.
Oracle CRM On Demand will enable Post University to seamlessly scale and grow the system as the institution does.
Oracle CRM On Demand will help the university cut costs and improve efficiency by automating a substantial number of manual processes, resulting in a better experience for students, and university faculty and staff.
Post University expects the new admissions process, which was cumbersome and included many time-consuming handoffs, will now automate those same tasks and communications. Processes that took hours to complete will now take minutes or even seconds.
Reporting capabilities in Oracle CRM On Demand also will provide the university with an entirely new mechanism to uncover and act upon real-time business insight.
“Many of our current systems are antiquated and not up to the tasks of efficiently communicating with existing students or scaling to meet expected growth over the next year and beyond,” said Mike Statmore, Director, University IT, Post University. “We have built a solid reputation for providing an exceptional student experience, and this new system will enable us to provide even better, more efficient service. Oracle CRM On Demand is the total package, and we are thrilled to begin our implementation this summer so we can serve our students better. We are incredibly impressed with Oracle’s attention to the customer and true commitment to help us every step of the way to achieve our goals.”
“We look forward to working with Post University as they begin this ambitious goal and project,” said Anthony Lye, SVP of Oracle CRM. “We know the business value and results from Oracle CRM On Demand will make an immediate impact for the university.”
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Founded in 1890, Post University is a student-focused, career-driven university committed to providing students with the knowledge, personal skills and experience required to be leaders in their chosen fields. Located in Waterbury, Conn., Post University provides a wide array of degree programs for on-campus and online students of all ages. It is known for its quality, career-driven academic programs, small classes, and competitive NCAA Division II athletics. Its more than 5,000 full- and part-time students come from the United States and abroad, and are supported by faculty whose mission is to prepare students to compete and succeed in today’s global workplace. To learn more about Post University, visit www.Post.edu or call 800.345.2562.
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