State of Maryland Government Agencies Improve Inter-Agency Collaboration through a Shared Services Business Intelligence Environment
Business Intelligence Helps Maryland Department of Public Safety and Correctional Services Solve, Reduce and Prevent Crime; Maryland Department of Education Plans to Improve Decision Making and Enhance Teaching and Learning
DPSCS – which operates 27 correctional facilities and 45 parole and probation supervision offices – working with GOCCP – a one-stop shop for resources to improve public safety in Maryland – integrated siloed systems containing information for its Divisions of Corrections, Division of Parole and State Police Gun Registry and Sex Offender Registry with Oracle Business Intelligence Enterprise Edition and Oracle Service-Oriented Architecture to create a business intelligence solution providing a single view of criminal background data.
Federal, state and local law enforcement agencies and prosecutors use the resulting centralized Web-based application – called the "Law Enforcement Dashboard" – drawing from more than 100 data sources across 22 agencies – to access accurate, timely information that helps them make fast, well-informed decisions in the fight against violent crime. With one search, they can instantly see an offender’s criminal history, photographs, open warrants, gun permits, motor vehicle status and more.
At Oracle OpenWorld 2011, DPSCS won an Oracle Fusion Middleware Innovation Award for the Business Intelligence and Enterprise Performance Management category. These awards honor customers for their cutting-edge solutions using Oracle Fusion Middleware.
With year one of the three-year project now complete, MSDE will use Oracle technology and applications to deliver 35 Web-based, personalized dashboards for 66,000 teachers, 6,000 administrators and 800,000 students and their parents. These dashboards will help MSDE move beyond static, paper-based or PDF reports to enable teachers, principals, parents and other education stakeholders to fully engage in their own data analysis and make more informed decisions about everything from student skill assessments to resource planning.
"Before the Law Enforcement Dashboard, individual users had separate user names and passwords per database, putting the burden on the user to seek out relevant data. The Oracle system turns this paradigm upside down by establishing a customer-centric solution. We have enhanced our data value by making information accessible and establishing a sustainable infrastructure and process for boundless information sharing," said Kristen Mahoney, executive director, State Governor's Office of Crime Control & Prevention, Maryland Department of Public Safety and Correctional Services.
"With a shared services environment, we are able to collaborate with other government agencies, ultimately helping us reinvest in the State of Maryland's technology infrastructure. Oracle Business Intelligence Enterprise Edition will enable us to deliver a student-centered learning environment and help us build a sustainable state-wide data system that will benefit our students now and into the future," said Rob London, PK12/P20 director of Solutions Architecture, Maryland State Department of Education.
“Business intelligence is about getting the right information, to the right decision makers, at the right time. For most organizations, this is a high hurdle, as data resides in many systems and in different formats. Therefore data must be aggregated and standardized into a unified model and transformed into information that is relevant to decision makers. Through its shared services environment, the State of Maryland is doing just that by delivering complete, relevant and timely business content to decision-makers in easy-to-understand dashboards, alerts and reports,” said Mark Johnson, senior vice president, Oracle Public Sector.
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