Yarra Valley Water Uses Oracle Engineered Systems for Mission Critical Business Applications To Help Improve Business Performance
Utility Uses Private Cloud Solution and Improves Business Performance and ROI
Redwood Shores, Calif. – March 11, 2013
Yarra Valley Water (YVW) has implemented an Oracle Engineered Systems infrastructure to provide a standardized IT architecture aimed at helping the utility to improve business systems performance, achieve a better ROI and enhance customer service.
Owned by the Victorian State Government, YVW is the largest of Melbourne’s three water retail businesses. It provides water supply and sewerage services to over 1.7 million people and over 50,000 businesses in Melbourne’s northern and eastern suburbs, including some recycled water and trade waste customers.
Significant performance gains have been achieved. The deployment of Oracle Exalogic for YVW’s business critical billing and customer management application has helped with reduced application response times from up-to-nine seconds to sub seconds.
In the data center, as a result of the use of Oracle Exadata, regular overnight re-indexing of the data warehouse, which previously took 8 hours, now takes around one hour; and a complete re-indexing/re-build, which covers six applications, now takes around 3.5 hours instead of 24 hours. This was assisted by moving it onto the new platform, with no code change required, helping translate into a significantly lower cost of ownership for YVW, and eliminating the need for onsite management overnight.
The move to Oracle infrastructure followed a review of its aging hardware systems and subsequent decision to in-source its IT systems from a managed service provider in order to better support its enterprise and mission critical applications.
By deploying the Oracle infrastructure as a private cloud managed by Oracle Enterprise Manager 12c, YVW is also assisted in achieving greater business agility. By adopting a cloud platform, the utility can commission and decommission test and development environments quickly and easily, and scale them up or back as required in the data center.
Yarra Valley Water went live with Oracle Exalogic and Oracle Exadata in May 2012, coinciding with an upgrade of the Oracle Utilities Customer Care & Billing and Oracle Business Intelligence systems. The purchase of the Engineered Systems platform was made in December 2011. Other elements of YVW’s private cloud platform include Oracle Identity Management, Oracle WebLogic Suite and built-in virtualization with Oracle VM.
“There is nothing else quite like Oracle’s Engineered Systems that I know of, for a start, we were amazed by the installation time. We placed the order at Christmas, had the boxes on the floor in January, and had them racked, cabled, installed and applications into development and testing within a month. By May we had Oracle Customer Care and Billing live and in production and that also included an upgrade to that application. Within two weeks we had all the performance and stability issues fixed. Now IT can deliver a much higher quality of service to the business. We were finding we were spending more time trying to actually manage the technology stack than trying to actually solve business problems. Now we can get back to focussing on business activities and business functions rather than keeping the engine room, effectively, just running,” said Ramesh Subramaniam, Chief Architect, Yarra Valley Water.
“Oracle Exalogic was attractive to us because it allowed us to focus more on the business applications than the technology and infrastructure, and reduced the need for us to be in the hardware game. We now only have two paired boxes to manage, rather than 12 disparate pieces of infrastructure requiring different skills sets – our boxes look lonely! Because the systems are engineered to work together it is a very efficient way to implement IT - it takes most of the design work out – and we are definitely seeing the benefits of running Oracle software on Oracle hardware. We are very happy with the results, and will further develop our private cloud strategy around the Oracle platform,” said Leigh Berrell, CIO, Yarra Valley Water.
Oracle Exalogic Elastic Cloud is a superfast engineered system designed, optimized and certified for running Java, Oracle and non-Oracle business applications with simplified management, open standards compliance and one-stop support. It provides customers the best choice for extreme data center performance, reliability and scalability, and enables a lower total cost of ownership and faster time to market.
About Oracle Exadata
The Oracle Exadata Database Machine is the only database machine that provides extreme performance for both data warehousing and online transaction processing (OLTP) applications, making it the ideal platform for consolidating onto grids or private clouds. It is a complete package of servers, storage, networking, and software that is massively scalable, secure, and redundant. With Oracle Exadata Database Machine, customers can reduce IT costs through consolidation, manage more data on multiple compression tiers, improve performance of all applications, and make better business decisions in real time.
Oracle engineers hardware and software to work together in the cloud and in your data center. For more information about Oracle (NASDAQ:ORCL), visit www.oracle.com.
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