Oracle Press Release

Oracle Identity Management Enables SUPERVALU to Boost Company Productivity and Strengthen Customer Relationships

Oracle Identity Management Solutions Allow SUPERVALU Employees to Securely Embrace Social and Mobile Technologies, Reducing Time and Increasing Flexibility at Grocery Storefronts

Redwood Shores, Calif. – April 2, 2013

News Facts

SUPERVALU, a leading grocery retailer and supply chain operator, has implemented Oracle Identity Management 11g Release 2 to support its growing business.
SUPERVALU consists of 2,200 retail locations and 2,500 independent franchises, as well as extensive supply chain services that are leveraged by the company, customers and government organizations across the country.
As SUPERVALU rolled out a new mobile and social strategy to help its store managers save time and increase productivity, it needed an identity management solution that could provide secure access to company information via more than 2,200 Apple iPads that were being distributed across the company.
Continuing its long-standing partnership with Oracle, SUPERVALU selected Oracle Identity Management 11g Release 2 to deliver the powerful security it required, while being easy to use and maintain.
Through the access management capabilities of Oracle Identity Management 11g Release 2, SUPERVALU’s store directors are now able to access back office applications using iPads to manage their respective SUPERVALU retail locations from anywhere on the store floor, resulting in increased productivity and the ability to spend more face-to-face time with their customers.
As part of a move towards a more simplified IT environment, Oracle’s Identity Management solutions also allowed SUPERVALU to replace two separate directory environments with just one directory, with a 98 percent conversion rate for the applications that integrate with the directory and minimal downtime and impact to users.
In addition, the high performance delivered by Oracle Directory Services Enterprise Edition 11g has enabled SUPERVALU to consolidate its directory server infrastructure by moving from 15 servers to just five.

Supporting Quote

“We’re a company that likes to position itself for both current and future success, and that includes growing our business while embracing the very latest social and mobile technologies,” said Phillip Black, IT director for identity and access management, SUPERVALU. “Through Oracle’s forward-thinking approach to identity management, we are able to provide our employees with the technology they need to be more productive and bolster customer relationships, while enabling the company to securely leverage the latest social and mobile innovations.”

Supporting Resources

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Contact Info

Marcie Bradley

Drew Smith
Blanc & Otus for Oracle