Oracle Communications Service Fulfillment Solution Processes More Than 500,000 Orders per Hour with Sub-second Order Latencies, Far Exceeding Industry Expectations
Performance Test of Oracle Communications Solution Running on Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud Delivers Unprecedented Results
Redwood Shores, Calif. – June 25, 2013
A recent performance test of Oracle Communications Service Fulfillment solution running on Oracle engineered systems exceeded the performance expectations of a large Western European telecommunications provider. Oracle designs its engineered systems to reduce the cost and complexity of IT infrastructures while increasing productivity and performance, which helped the Oracle solution process more than half a million service orders per hour.
Faced with mobile subscriber growth, expanding service portfolios and the increased use of online sales channels, communications service providers (CSPs) are seeking proven solutions that fulfill higher volumes of customer orders with predictably lower latencies to support increasingly near real time service fulfillment for customer orders.
The performance test was conducted in conjunction with, and using the detailed requirements of, a large Western European CSP seeking a high-performance service fulfillment solution to support both fixed and mobile services spanning tens of millions of subscribers.
Oracle’s engineered system approach delivered a highly optimized configuration, which helped maximize system output. The performance test, conducted in early 2013, was able to successfully process:
More than 500,000 service orders per hour, representing three times the CSP’s current peak load and helping to ensure the provider could scale to meet future growth
2.5 million orders in less than seven hours, helping to ensure customer orders are fulfilled rapidly and to improve end-user satisfaction
Revenue-impacting orders with latencies of less than 300 milliseconds, enabling faster online service fulfillment of customer orders
These results, which exceeded all the CSP’s requirements, required less than 10 percent of the processing power available with Oracle’s Exalogic X2-2 and Exadata X2-2 machines, enabling future consolidation of other processing-intensive applications onto the platform.
“These results further demonstrate the power of our integrated hardware and software solutions to enable CSPs to seamlessly deliver the new services and applications consumers demand as mobile broadband grows,” said Bhaskar Gorti, senior vice president and general manager, Oracle Communications. “Oracle is committed to continuing to publish detailed performance test results such as these to equip CSPs with the comprehensive data they need to evaluate and transparently compare our solutions’ benefits to those from other suppliers.”
Oracle’s software and systems span the communications industry technology landscape — from carrier-grade servers, storage and IT infrastructure, to mission-critical business and operational support systems and service delivery platforms; from business intelligence applications and retail point-of-sale solutions to the Java platform running on more than three billion mobile and handheld devices. Oracle helps 100 of the world's top 100 service providers innovate and exploit new business models, build strong, profitable customer relationships, and streamline operations. For more information, visit http://www.oracle.com/us/industries/communications/index.html
Oracle engineers hardware and software to work together in the cloud and in your data center. For more information about Oracle (NASDAQ:ORCL), visit www.oracle.com.
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