Oracle Press Release

Oracle Enterprise Manager Enables Seamless IT Management and Visibility for IDEXX Laboratories

Global leader in diagnostics and information technology solutions for animal health responds to IT issues faster with Oracle Enterprise Manager

Redwood Shores, Calif. – October 15, 2014

News Summary

IDEXX Laboratories implemented Oracle Enterprise Manager to gain visibility into its technology environment. With the insight provided by Oracle Enterprise Manager, IDEXX has been able to identify the root cause of issues in its key systems significantly faster, enabling the company to redeploy resources to projects that enhance user experience and further company growth.

News Facts

To increase operational efficiency and gain visibility across its Oracle technology stack, IDEXX Laboratories, a global leader in diagnostics and information technologies for animal health, has deployed Oracle Enterprise Manager 12c to monitor and manage its infrastructure.
With Oracle Enterprise Manager, IDEXX manages more than 5,000 targets, including Oracle SOA Suite, Oracle Service Bus, Oracle WebLogic Server, Oracle Coherence caches, Oracle Database, and Oracle Exadata Database Machines.
Oracle Enterprise Manager provides the IDEXX IT organization visibility into its environment and the ability to monitor, diagnose, and proactively address issues within its infrastructure.
By helping IDEXX to more quickly identify the root cause of system issues, Oracle Enterprise Manager allows the IT department to address and solve problems with less down time, enhance service levels, and free up resources for other company projects.
With Oracle Enterprise Manager, IDEXX IT has achieved a comprehensive view of the infrastructure supporting its key business services as well as the inter-dependencies within that infrastructure, allowing IT to support the business with greater efficiency.

Supporting Quotes

"The visibility Oracle Enterprise Manager provides has played an extremely critical role in optimizing our Oracle infrastructure,” said Brett Curtis, senior system administrator, IDEXX Laboratories. “By monitoring the various components within our environment and alerting us to issues before they become a problem, Oracle Enterprise Manager has enabled us to be more efficient while improving service levels.”
“Oracle Enterprise Manager is providing us with an end-to-end tool for our entire Oracle environment, providing valuable insight into all layers of our Java-based applications running on Oracle WebLogic Server,” said Tracy Graff, senior manager, IT, IDEXX Laboratories. “Since implementing Oracle Enterprise Manager, we have been able to streamline troubleshooting efforts and identify the root cause in minutes or hours instead of days, saving us a significant amount of time.”

Supporting Resources

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Contact Info

Teri Whitaker

Danielle Tarp
Blanc & Otus