Hyundai Securities Improves Customer Services with Real Time Data Integration Using Oracle GoldenGate
Higher Data Availability and Accuracy Improve Time to Market
Redwood Shores, Calif. – January 25, 2011
Hyundai Securities, one of the best recognized financial institutions in Korea, selected Oracle GoldenGate, a comprehensive, non-intrusive data integration solution to improve business productivity and customer service by continuously synchronizing data across heterogeneous environments in real time.
Through adoption of Oracle GoldenGate, Hyundai Securities was able to establish a foundation for data sharing and integration necessary for new businesses such as micropayments and futures brokerage, which are allowed after the introduction of the Capital Markets Consolidation Act in Korea.
After implementing the new real-time data integration solution, Hyundai Securities can process more than five times the number it could complete previously, resulting in faster and better service to customers.
Integrated business data also allowed Hyundai Securities to provide advanced services including 24/7 banking services and issuing of online certificates (such as bank certificates of deposits). The new Oracle solution has also enabled the reduction of the number of unnecessary customer visits to branch offices by 80 percent, and resulted in higher staff productivity.
Oracle GoldenGate moves only the committed transactions almost instantly with high reliability and minimal impact on the source system and network performance; reducing infrastructure operation costs significantly. Enterprise-wide, this has resulted in decreased complexity and total cost of ownership of the company’s IT systems.
Oracle GoldenGate offers fast and scalable real-time data integration and transformation for large volumes of data. It is a powerful data management solution that provides continuous and timely data availability for mission-critical online transaction processing (OLTP) and business intelligence systems.
“Due to specific characteristics of the securities business, data accuracy is very important, particularly for the current stock price, order and settlement. Thanks to Oracle GoldenGate, we have minimized IT infrastructure overheads while allowing real-time data delivery across heterogeneous systems. Hyundai Securities has seen increased system reliability and maximized business efficiency,” said Seon-Moo Park, Head of IT Department, Hyundai Securities.
“Today’s rapidly changing business environment and various regulations are calling for high performing data integration systems,” said Hyoung Lae Kim, Vice President, Oracle Fusion Middleware, Oracle Korea. “Through the industry-leading GoldenGate technology, Oracle ensures consistency as well as high availability so that companies can utilize critical information in real time.”