International Electronics Retailer Grupo Unicomer Selects Oracle® Retail Solutions to Support Growth Strategy
Leading Consumer Electronics Retailer Will Use Oracle Retail Systems to Help Improve Customer Experience
Redwood Shores, CA – June 27, 2011
Grupo Unicomer, a leading consumer electronics, appliances and furniture retailer serving Latin America, Central America, the Caribbean and U.S. markets, has selected Oracle Retail Stores Solutions to support its growth in international markets.
The Oracle Retail systems will enable Unicomer to standardize its main point of contact with customers and establish an efficient store operations platform that provides scalability, reliability, information governance and improved performance throughout its multinational operation.
Unicomer selected Oracle after evaluating competing solutions, investing in the Oracle Retail Stores Solutions based on the robust international functionality, scalability and performance of the applications.
“The Oracle offerings will help us to improve the customer experience and performance of all of our stores, as well as enable us to open stores more readily and respond faster to new market opportunities,” said Guillermo Siman, Vice Chairman and Executive Vice President, Grupo Unicomer. “We expect Oracle to help us provide an excellent customer experience and drive profitable growth as we expand our retail presence.”
“The Oracle Retail applications meet our business and technology requirements by addressing international functionality, out of the box, centralizing store operations and scaling to handle our growing markets,” said Francisco Sol, Operations & IT VP, Unicomer.
“We are pleased to be a part of Unicomer’s expansion in Central and Latin America,” said Mike Webster, General Manager, Oracle Retail. “The Oracle Retail systems will deliver a unified customer experience and enable collaboration between the head office and customer touchpoints.”
Oracle provides retailers with a complete, open and integrated suite of business applications, server and storage solutions that are engineered to work together to optimize every aspect of their business. 20 of the top 20 retailers worldwide - including fashion, hardlines, grocery and specialty retailers - use Oracle solutions to drive performance, deliver critical insights and fuel growth across traditional, mobile and commerce channels. For more information, visit our Web site at http://www.oracle.com/goto/retail
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