With around 500 stores across six countries in the Middle East, KOJ is one of the most established retail groups in the region operating six franchise brands and two highly successful private labels, Nayomi and Mikyajy on the Oracle platform.
Having first invested in Oracle Retail and Oracle E-Business Suite applications in 2006 to support its expansion across the Gulf region, KOJ wanted to benefit from the latest functionality, integration capabilities and support provided by more recent versions of the Oracle solutions.
KOJ reports that its real time inventory management system has provided timely, accurate data resulting in stock accuracy levels averaging 99.99 percent for online inventory and 98.5 percent for store inventory.
Pricing changes can now be managed quickly and efficiently, even within its new franchise brands: bebe, Ulla Popken, List and Neal’s Yard Remedies.
In the warehouse, improvements to merchandise flows are resulting in better allocation and cross-dock capabilities; while enhanced visibility to the replenishment cycle and integrated allocation functionality provides greater control over products and inventories, supporting customer service levels.
The upgrade has provided the business with access to new functionality, with its finance operation reporting a reduction in payroll processing from five hours to 11 minutes for the Saudi Arabian payroll and from two hours to five minutes for the UAE payroll.
“It has taken the dedication of our board, our business, Oracle and our partners to provide the retail platform that we needed to support our strategic growth objectives,” said Thameem Rizvon, CIO, Kamal Osman Jamjoom. “We are now looking to drive additional value from our new systems that will deliver our business initiatives and strengthen our position in this dynamic market.”
“The team at Kamal Osman Jamjoom has remained committed to improving the organisation’s ability to manage the business and deliver the quality service and products that customers expect,” said Will O’Brien, Vice President EMEA, Oracle Retail. “We are delighted to have extended our relationship to help Kamal Osman Jamjoom maintain its focus on long-term growth and market leadership.”
Oracle provides retailers with a complete, open and integrated suite of business applications, server and storage solutions that are engineered to work together to optimize every aspect of their business. 20 of the top 20 retailers worldwide - including fashion, hardlines, grocery and specialty retailers - use Oracle solutions to drive performance, deliver critical insights and fuel growth across traditional, mobile and commerce channels. For more information, visit our Web site at http://www.oracle.com/goto/retail
Oracle (NASDAQ: ORCL) is the world’s most complete, open and integrated business software and hardware systems company. For more information about Oracle, please visit http://www.oracle.com.
Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.