ResCare’s delivery of Oracle Business Intelligence provides insight to decision makers which enables them to take action via access to relevant, complete and consistent information.
With the implementation of the Oracle solution, ResCare users now benefit from:
Improved decision making capabilities resulting in enhanced business performance based on access to timely and role-based information;
A consolidated view of information from disparate systems to produce a complete, multi-departmental picture of the business;
Efficiencies gained from a single version of the truth that helps enable better comprehension and ability to take immediate action;
Drill back access to source systems from dashboards to investigate transactional details further;
Exception highlighting and guided actions to draw focus to items requiring immediate attention; and,
Reduced manual processes and calculations associated with developing dashboards, reports and scorecards significantly.
Optimum Solutions, specialized in both Oracle BI Foundation and Oracle BI Applications, worked with ResCare to implement the first two phases of its Oracle BI solution in the span of 12 months. The footprint included integration of Oracle, as well as a variety of non-Oracle data sources.
Oracle BI Platform Offers ResCare Single Version of the Truth
Louisville, Kentucky-based ResCare is one of the largest providers of home care to the elderly and people with disabilities. ResCare’s 48,000 employees serve daily more than 65,000 people in 41 states, Washington, D.C., and a growing number of international locations.
Prior to deploying its BI solution, ResCare relied on manual processes to produce quarterly operational scorecards from disparate financial and human resources (HR) data sources.
Using Oracle’s prebuilt, role-based analytic applications, ResCare benefitted from:
Out-of-the-box integration between Oracle E-Business Suite Financial Management and Oracle Financial Analytics helping front-line managers improve financial performance with complete, timely information on their department's expenses and revenues;
The consolidation of data from existing human resources, payroll and timekeeping applications by Oracle Human Resources Analytics enabling the company to more effectively and efficiently manage its labor pool via right-time payroll and timekeeping reporting; and,
The metadata mapping, metrics and analytic data model features of Oracle’s analytic applications enabling it to speed deployment time and help reduce overall total cost of ownership.
Today, the ResCare management team down to its executive director has access to timely operational financial and human resources dashboards, reports and scorecards via a unified BI platform that incorporates business data from all systems.
Optimum, ResCare and Oracle continue to spotlight this success story through a ‘ResCare Business Intelligence Success Story Tour’ comprised of a nationwide series of executive events, conference keynote presentations and webinars, which began in July 2010.
“I have been in IT for over 30 years. During that time, I can count on one hand the number of tools that fully met the marketing promise,” said George C. Watts, Chief Technology Solutions Services Officer, ResCare, Inc. “I can say without a doubt Oracle Business Intelligence meets the marketing promise. We are already providing actionable management information that was not possible before. Management finally has a true management tool and we have only scratched the surface. There is so much more to come.”
“We recently deployed Oracle Universal Content Management not only to manage and share company documents but to be the back bone of our new intranet,” said Nel Taylor, Chief Communication Officer, ResCare, Inc. “We are leveraging Oracle Universal Content Management’s interfaces to give our users the ability to easily manage and update their own web pages and seamlessly provide business relevant documentation on those pages.”
ResCare, founded in 1974, offers services to some 65,000 people daily in 41 states, Washington, DC, Puerto Rico and certain international locations. ResCare is a human services company that provides residential, therapeutic, job training and educational supports to people with developmental or other disabilities, to elderly people who need in-home care, to youths with special needs and to adults who are experiencing barriers to employment. ResCare is based in Louisville, Kentucky.
About Optimum Solutions
Optimum Solutions is an Oracle Platinum Partner and leading implementer of Oracle® E-Business Suite, Oracle’s PeopleSoft Enterprise and Oracle® Business Intelligence solutions. Combining superior product knowledge with a deep understanding of enterprise business processes and industry best practices, Optimum partners with clients to help support them in their strategic, tactical and transformation initiatives. For more information, please visit http://www.optimumsolutions.com.
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