All Oracle Press Releases

STATEMENT OF ORACLE CORPORATION

Mon, 09 Nov 2009 22:03:00 UTC

Oracle Press Release

STATEMENT OF ORACLE CORPORATION

Redwood Shores, Calif. – November 9, 2009

Oracle's acquisition of Sun is essential for competition in the high end server market, for revitalizing Sparc and Solaris and for strengthening the Java development platform. The transaction does not threaten to reduce competition in the slightest, including in the database market. The Commission's Statement of Objections reveals a profound misunderstanding of both database competition and open source dynamics. It is well understood by those knowledgeable about open source software that because MySQL is open source, it cannot be controlled by anyone. That is the whole point of open source.

The database market is intensely competitive with at least eight strong players, including IBM, Microsoft, Sybase and three distinct open source vendors. Oracle and MySQL are very different database products. There is no basis in European law for objecting to a merger of two among eight firms selling differentiated products. Mergers like this occur regularly and have not been prohibited by United States or European regulators in decades.

The U.S. Department of Justice carefully reviewed the proposed acquisition during the normal Hart-Scott-Rodino review and considered it again when the European Commission initiated a second phase review. On both occasions the Justice Department came to the conclusion that there is nothing anticompetitive about the deal, including specifically Oracle’s acquisition of the MySQL database product. The U.S. Department of Justice approved the acquisition without conditions and terminated the waiting period under the Hart-Scott-Rodino Act on August 20, 2009.

Sun’s customers universally support this merger and do not benefit from the continued uncertainty and delay. Oracle plans to vigorously oppose the Commission’s Statement of Objections as the evidence against the Commission’s position is overwhelming. Given the lack of any credible theory or evidence of competitive harm, we are confident we will ultimately obtain unconditional clearance of the transaction.

Cautionary Statement Regarding Forward-Looking Statements

This press release contains certain forward-looking statements about Oracle and Sun, including statements that involve risks and uncertainties concerning the European Commission’s Statement of Objections, clearance of the transaction by the European Commission and satisfaction of other conditions to closing the transaction. When used in this press release, the words "plans" and “will” and other similar expressions and any other statements that are not historical facts are intended to identify those assertions as forward-looking statements. Any such statement may be influenced by a variety of factors, many of which are beyond the control of Oracle or Sun, that could cause actual outcomes and results to be materially different from those projected, described, expressed or implied in this document due to a number of risks and uncertainties. Potential risks and uncertainties include, among others, the possibility that the transaction will not close or that the closing may be further delayed and the possibility that Oracle or Sun may be adversely affected by other economic, business, and/or competitive factors. Accordingly, no assurances can be given that any of the events anticipated by the forward-looking statements will transpire or occur, or if any of them do so, what impact they will have on the results of operations or financial condition of Oracle or Sun.

In addition, please refer to the documents that Oracle and Sun, respectively, file with the Securities and Exchange Commission (the "SEC") on Forms 10-K, 10-Q and 8-K for additional risks. You are cautioned not to place undue reliance on forward-looking statements, which speak only as of the date of this press release. Neither Oracle nor Sun is under any duty to update any of the information in this press release.

About Oracle

Oracle (NASDAQ: ORCL) is the world's largest business software company. For more information about Oracle, please visit our Web site at http://www.oracle.com.

Trademarks

Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.

Contact Info

Karen Tillman
Oracle
Karen.tillman@oracle.com

Oracle® Berkeley DB Java Edition 4.0 Now Available

Mon, 09 Nov 2009 13:00:00 UTC

Oracle Press Release

Oracle® Berkeley DB Java Edition 4.0 Now Available

Major New Release Provides High Availability, Enhanced Scalability and High Performance

Redwood Shores, Calif. – November 9, 2009

News Facts

Oracle today announced the new release of Oracle® Berkeley DB Java Edition 4.0 including significant new features for high availability, scalability and performance, and demonstrating Oracle’s continuing commitment to open source, Java and the developer community.

A member of the Oracle Berkeley DB product family, Oracle Berkeley DB Java Edition is an open source, transactional storage engine for key-value pairs written entirely in Java that can be deployed as an embedded or “edge” database, enabling developers to build applications that require no manual administration.

Oracle Berkeley DB Java Edition 4.0 includes new replication features for high availability and scalability and significant performance improvements for highly concurrent applications. Oracle Berkeley DB Java Edition 4.0 with high availability is available under the existing Oracle dual license for Berkeley DB Java Edition.

In addition, improved monitoring capabilities, including a plug-in for the Java jconsole utility, make it easier to deploy and monitor applications that utilize Oracle Berkeley DB Java Edition.

Oracle Berkeley DB Java Edition 4.0 joins recently released Oracle Berkeley DB 4.8 and Oracle Berkeley DB XML 2.5. All three products are designed for developers, ISVs, OEMs and enterprises to integrate directly into their software applications, devices and equipment to deliver high performance, reliability and availability with virtually no human administration.

Enabling Decreased Downtime, More Scalability and Easy Integration with Third-Party Monitoring Tools

Oracle Berkeley DB Java Edition provides an unparalleled pure Java data persistence library that helps dramatically reduce the overhead of object persistence while keeping the flexibility, speed and scalability of object to relational mapping (ORM) solutions. Highlights of release 4.0 include:

High Availability/Replication: Supports automatic system fail over and load balancing of read operations, allowing developers to eliminate single points of failure and decrease downtime. The new capabilities also deliver improved write performance and scalability across multiple systems.

High Availability/Replication provides a single master, multiple replica replication implementation including features such as dynamic group membership, configurable transaction durability and consistency guarantees, automatic fail-over and both synchronous and asynchronous replication.

The High Availability/Replication feature also includes in-depth documentation, examples and Java helper classes to make it easy to use and configure.

Performance Improvements: Enables performance improvements to the existing concurrent execution and group commit functionality, especially important for multi-threaded applications that are committing many transactions concurrently or have high write-intensive operations within specific data sets or “hot spots” in the database.

Ease of Use: New monitoring features make it easier to deploy and monitor the Oracle Berkeley DB Java Edition data store in production applications, while API and exception handling improvements make it easier to develop applications.

Improved monitoring capabilities allow users to better understand the internal state and statistics of the Oracle Berkeley DB Java Edition database for performance tuning and trouble-shooting.

This release supports the industry-standard Java jconsole utility out-of-the-box, which can be used to view and graph database statistics and easily integrate Oracle Berkeley DB Java Edition monitoring with third party monitoring tools.

Additionally, several new features provide enhancements to the existing APIs, and the exception handling system has been restructured to make errors easier to catch, handle and recover from, without requiring changes to existing applications.

Supporting Quotes

"Oracle Berkeley DB Java Edition 4.0 is a major new release with high availability for the first time," said Rex Wang, vice president, Product Marketing, Oracle. "The combination of high availability, high scalability and high performance in a pure Java, embeddable package makes Oracle Berkeley DB Java Edition highly differentiated from other alternatives."

“Oracle continues to innovate and enhance the open source Berkeley DB product line. Adding a replication capability in Oracle Berkeley DB Java Edition 4.0 greatly enhances the product's value proposition, since this kind of feature is used for applications requiring fault tolerance and scalability beyond a single node," said Carl Olofson, Research Vice President at IDC.

What customers are saying about Oracle Berkeley DB Java Edition 4.0

Supporting Resources

Oracle Berkeley DB Java Edition

Oracle Berkeley DB Product Family

Oracle Berkeley DB Blog

Charles Lamb’s Blog

About Oracle

Oracle (NASDAQ: ORCL) is the world's largest business software company. For more information about Oracle, please visit our Web site at http://www.oracle.com.

Trademarks

Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.

Contact Info

Teri Whitaker
Oracle
+1.650.506.9914
teri.whitaker@oracle.com

Meredith Obendorfer|
Blanc & Otus
+1.415.856.5167
mobendorfer@blancandotus.com

Leading Analyst Firm Recognizes Oracle as a Leader in Enterprise Content Management

Wed, 04 Nov 2009 13:00:00 UTC

Oracle Press Release

Leading Analyst Firm Recognizes Oracle as a Leader in Enterprise Content Management

Redwood Shores, CA – Nov. 4, 2009

News Facts

Gartner’s “Magic Quadrant for Enterprise Content Management” positions Oracle in the Leaders Quadrant.

According to Gartner, “Organizations need ECM to manage the increasing growth, volume and diversity of the unstructured content that now represents up to 80% of enterprise information.”

As discussed in the report, “Leaders have the highest combined scores for Ability to Execute and Completeness of Vision. They are doing well and are prepared for the future with a clearly articulated vision. In the context of ECM, they have strong channel partners, presence in multiple regions, consistent financial performance, broad platform support and good customer support. In addition, they dominate in one or more technology or vertical market. Leaders deliver a suite that addresses all six core components [document management, document imaging, records management, workflow, Web content management, and document-centric collaboration], though these are not necessarily owned by them, tightly integrated, unique or best-of-breed in each area. We place more emphasis this year on demonstrated enterprise deployments; integration with other business applications and content repositories; incorporation of Web 2.0 and XML capabilities; and vertical process/horizontal solutions focus. Leaders should drive market transformation.”

About Oracle® Enterprise Content Management Suite

A component of Oracle Fusion Middleware, Oracle Enterprise Content Management Suite is a manageable, usable and hot-pluggable enterprise content management solution on a single platform that includes:

Oracle Universal Content Management - a unified enterprise content management platform that enables organizations to leverage market-leading document management, Web content management, digital asset management, and records retention functionality to build and complement their business applications;

Oracle Imaging and Process Management – an integrated imaging system that automates document routing and approvals and enables business applications, such as enterprise resource planning, human capital management and claims processing to automatically access and display imaged content;

Oracle Universal Records Management – a scalable, 5015.2 Chapter 2 and Chapter 4 certified electronic and physical records management solution that enables application of records management policies and practices on content in remote repositories such as file systems, content management systems, and email archives.

Supporting Quote

“Linking unstructured documents and images to business processes is a critical step in the evolution of enterprise content management. Strengthening the ties between content and enterprise applications significantly increases an organization’s ability to increase productivity, reduce costs and improve relationships with customers,” said Andy MacMillan, vice president, Product Management, Oracle. “We believe Gartner’s recognition of Oracle as a Leader in Enterprise Content Management is a reflection of our continued commitment to simplify content management for all users and to integrate content management with business processes that drive organizational success.”

Supporting Resources

The full report, compliments of Oracle, is available here: “Magic Quadrant for Enterprise Content Management.”

Oracle Universal Content Management

Oracle Content Management for Enterprise Applications

About Oracle

Oracle (NASDAQ: ORCL) is the world's largest business software company. For more information about Oracle, please visit our Web site at http://www.oracle.com.

About the Magic Quadrant

The Gartner Magic Quadrant is copyrighted 2009 by Gartner, Inc., and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Trademarks

Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.

Contact Info

Greg Lunsford
Oracle
+1.650.506.6523
greg.lunsford@oracle.com

Simon Jones
Blanc & Otus
+1.415.856.5155
sjones@blancandotus.com

Oracle and E2open Simplify Logistics Connectivity

Mon, 02 Nov 2009 16:47:00 UTC

Oracle Press Release

Oracle and E2open Simplify Logistics Connectivity

E2open Logistics Network Now Available as the Connectivity Solution for Oracle® Transportation Management

Redwood Shores and Foster City, Calif., Nov. 2, 2009

News Facts

Oracle and E2open announced today that E2open Logistics Network (ELN) is now available as an integrated connectivity solution for Oracle® Transportation Management, which simplifies the effort of establishing electronic integration between shippers, transportation carriers, and logistics service providers.

Electronic connectivity enables the advantages of timely and accurate information, lower transaction costs, and unlimited scalability. However, traditional approaches to implementing and maintaining integrations can be expensive and time consuming due to the myriad of technologies and formats, and the global nature of today’s transportation and logistics.

As a business process network specifically designed for global transportation and logistics processes, ELN offers several unique capabilities, including pre-built integrations with Oracle Transportation Management, a network of existing (reusable) connections to logistics-related trading partners, support for nearly all trading partner integration methods, and advanced self-service Integration-as-a-Service (IaaS) tools.

ELN offers a fast and cost-effective integration approach because it does not require any additional customer investment beyond Oracle Transportation Management and ELN and it allows trading partners to use their preexisting integration technologies. Alternatively, if a trading partner does not have a preexisting integration capability, ELN provides one at no extra cost. In addition, the reuse of ELN’s existing connections and standard maps, as well as its self-service IaaS tools, significantly reduce on-boarding work, enabling trading partners to be integrated in as little as one to three weeks.

ELN’s IaaS model provides a simple and predictable cost model with annual fixed-price fees ranging between $2,000 and $3,500 per connection—depending on the total number of connections—and a one-time fixed-price on-boarding fee of $1,000 per connection. Prices are not dependent on transaction volume. For many companies, ELN offers a significantly lower total cost of ownership compared to traditional integration approaches.

ELN is available now to Oracle Transportation Management customers.

E2open is a Partner in the Oracle PartnerNetwork.

Supporting Quotes

“Transportation processes are inherently network-centric, involving the exchange of information between many external parties, including carriers, suppliers, customers, and logistics service providers,” said Adrian Gonzalez, Director of Logistics Viewpoints at ARC Advisory Group. “Establishing and maintaining connectivity with a dynamic set of trading partners is an integral component of a transportation management system, but when evaluating solutions, many companies fail to consider the time, cost, and resources required to enable and manage a connectivity network. By delivering a transportation trading partner network via ELN, Oracle and E2open are enabling customers to eliminate a major obstacle to gaining the benefits quickly from a transportation management system.”

“Customers have been asking us for a simplified way to establish electronic connectivity between Oracle Transportation Management and their transportation trading partners,” said Derek Gittoes, Vice President, Logistics Product Strategy for Oracle. “By combining leading connectivity and transportation management capabilities, ELN gives Oracle Transportation Management customers a compelling alternative to help reduce their integration timeframes and costs.”

“We are excited to team with Oracle to dramatically simplify connectivity for Oracle Transportation Management customers compared to traditional approaches,” said Mark Woodward, CEO of E2open. “Our business process-centric approach, combined with our SaaS-based delivery of integration capabilities, reduces the time and cost necessary to achieve the benefits of automating logistics-related processes.”

Supporting Resources

E2open Logistics Network (ELN)

Oracle Transportation Management

About the Oracle PartnerNetwork

Oracle PartnerNetwork is a global business network of more than 22,000 companies that deliver innovative software solutions based on Oracle software. Through access to Oracle’s premier products, education, technical services, marketing and sales support, Oracle PartnerNetwork Specialized provides partners with the resources they need to be successful in today’s global economy. Oracle partners are able to offer their customers leading-edge solutions backed by Oracle’s position as the world's largest business software company. Partners who are able to demonstrate superior product knowledge, technical expertise and a commitment to doing business with Oracle can apply to qualify for Specializations.

About Oracle

Oracle (NASDAQ: ORCL) is the world's largest business software company. For more information about Oracle, please visit our Web site at http://www.oracle.com.

About E2open, Inc.

E2open is the leading provider of integrated demand-supply network solutions designed to improve visibility, collaboration, and control across multiple tiers of trading partners. E2open delivers a complete, SaaS-based solution including software, deployment, operations, and partner community management that easily connects to systems of record such as ERPs, TMSs, and supply chain planning applications. E2open drives major improvements across all key demand and supply network performance metrics, resulting in significant cost savings and customer service improvements. Customers span a range of industries and include The Boeing Company, Celestica, Cisco, Dell, Hitachi, IBM, LSI Corporation, Panasonic, Philips, Motorola, Seagate Technology, Spansion, Vodafone, and Wistron.

Further information can be found at www.e2open.com.

Trademarks

Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.

Contact Info

Jessica Moore
Oracle
+1.650.506.8741
jessica.moore@oracle.com

Margaret Hoerster
Ruder Finn for E2open, Inc.
+1.312.329.3909
hoersterm@ruderfinn.com

SPS Commerce Delivers Supply Chain Intelligence to Retailers and Suppliers with Oracle® Business Intelligence Suite Enterprise Edition

Mon, 02 Nov 2009 13:00:00 UTC

Oracle Press Release

SPS Commerce Delivers Supply Chain Intelligence to Retailers and Suppliers with Oracle® Business Intelligence Suite Enterprise Edition

Software-as-a-Service Provider Enables Greater Collaboration Amongst Buyers and Suppliers by Delivering Visibility across the Supply Chain

Redwood Shores, CA - November 2, 2009

News Facts

SPS Commerce, the leader in multi-tenant Software-as-a-Service (SaaS) supply chain integration, providing connectivity, visibility and intelligence to thousands of trading partners around the globe, uses Oracle® Business Intelligence Suite Enterprise Edition (Oracle BI Suite EE) to deliver the SPS Trading Partner Intelligence service, Oracle announced today.

The SPS Trading Partner Intelligence service is a 100 percent web-based, multi-tenant business intelligence application which offers fact-based information to its 37,000 customers to help them optimize their retail supply chains.

Intelligent SaaS Service for Retail Trading Partners

Minneapolis, Minn.-based SPS Commerce offers supply chain services to trading partners in the retail ecosystem, including retailers, distributors, suppliers, 3PLs, transportation companies and others, replacing manual fulfillment processes with automated and integrated operations, including full integration support for Oracle ERP applications.

SPS Commerce’s SaaS platform supports a complete set of transactions exchanged between tens of thousands of trading partners daily. In late 2008, SPS Commerce formally released Trading Partner Intelligence powered by Oracle BI Suite EE to offer customers unmatched insight and visibility into key supply chain performance metrics that were previously very difficult to attain.

SPS Commerce developed a number of Trading Partner Intelligence modules designed specifically for retailers, suppliers, logistics providers and carriers to improve their decision making processes, including:

Helping suppliers gain a better understanding of product sell-through with interactive analysis of point-of-sale data from retail customers.

Proactively identifying in-store issues, such as out-of-stock and surplus inventory situations while improving forecast accuracy and optimizing inventory levels.

Understanding supply chain bottlenecks for suppliers and logistics firms with interactive analysis of fulfillment issues such as late or incomplete shipments.

Providing retailers with visibility into detailed vendor performance and compliance analyses, as well as enabling vendor collaboration to identify continuous performance improvements.

SPS completed the implementation on time and within budget, providing the scalability needed to deploy the platform to customers quickly. To date, more than a dozen customers are taking advantage of SPS Commerce’s BI offerings. SPS Commerce anticipates that a quarter of its customer base will adopt its intelligence service by 2012.

In addition to serving as the BI platform for its customers, Oracle BI Suite EE is used internally by SPS Commerce to monitor its transaction performance, segment market data, and analyze billing data—helping it run its business more efficiently.

SPS Commerce runs its SaaS B2B integration service on the Oracle Platform for SaaS, based on a grid computing foundation including Oracle Database, Oracle Real Application Clusters, components of Oracle Fusion Middleware, and Oracle Enterprise Linux.

Supporting Quote

“As the market leader, our customers expect world-class supply chain integration service from SPS Commerce. With Trading Partner Intelligence, we have elevated the value of our services to a new level, providing insight and visibility that changes the way they interact with their trading partners, driving new sales, and improving customer service, while minimizing costly stock-out and overstock situations,” said David Novak, Senior Vice President of Sales & Business Development for SPS Commerce. “The scalability of Oracle Business Intelligence has allowed us to deliver world-class SaaS BI applications in line with our integration services. We expect that within three years, over 25 percent of our 37,000 customers will subscribe to our Trading Partner Intelligence service powered by Oracle BI Suite EE.”

Supporting Resources

Oracle Enterprise Performance Management and Business Intelligence

Oracle BI Brochures and Data Sheets

Oracle Platform for SaaS

Download free, evaluation versions of Oracle BI software. Terms, conditions and restrictions apply.

About SPS Commerce

SPS Commerce is the leader in Software-as-a-Service (SaaS) B2B integration, connecting every partner in the supply chain. Retailers, manufacturers and 3PLs have selected SPS Commerce as their outsourced provider to automate and integrate their trading relationships. Using the SaaS model, SPS Commerce dramatically lowers setup and on-going costs, along with the time and risks of traditional EDI software by outsourcing the entire B2B communication process. The company’s offerings leverage its multi-tenant architecture, multi-party sharing, and comprehensive knowledge of thousands of retailer’s business processes and specifications and integration expertise with a variety of systems for accounting, ERP, packing and shipping, and WMS. SPS Commerce is the recognized SaaS leader in B2B integration with 37,000 customers, pre-built integrations spanning 2,700 unique fulfillment workflows across 1,300 retailers, grocers and distributors, a customer satisfaction rate of 93% and the most comprehensive SaaS product suite available. SPS Commerce is headquartered in Minneapolis, Minnesota. For additional information, please contact SPS Commerce at 866-245-8100 or visit www.spscommerce.com.

About Oracle

Oracle (NASDAQ: ORCL) is the world's largest business software company. For more information about Oracle, please visit our Web site at http://www.oracle.com.

Trademarks

Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.

Contact Info

Eloy Ontiveros
Oracle
+1.650.607.6458
eloy.ontiveros@oracle.com

Kristin Reeves
Blanc & Otus for Oracle
+1.415.856.5145
kreeves@bando.com

Rosemount Inc., an Emerson Company, Leverages Oracle’s Real-Time Sales and Operations Planning Solution to Improve Global Supply Chain Performance

Mon, 02 Nov 2009 13:00:00 UTC

Oracle Press Release

Rosemount Inc., an Emerson Company, Leverages Oracle’s Real-Time Sales and Operations Planning Solution to Improve Global Supply Chain Performance

Rosemount Proactively Manages Demand and Increases Sales with Oracle

Redwood Shores, Calif. – November 2, 2009

News Facts

To establish a standard global sales and operations planning (S&OP) process that could support its growing business, Emerson Rosemount Inc., the world leader in the design and manufacture of instrumentation, including a complete line of pressure, temperature, flow and level products, implemented Oracle’s Real-Time Sales and Operations Planning solution, powered by Oracle’s Demantra.

As part of Emerson’s Process Management Group, a diversified global manufacturing and technology company, Rosemount needed enhanced insight into its expanding global supply chain to facilitate collaborative processes that would allow it to proactively manage demand across a configure-to-order product line with more than 161 billion product feature/option combinations.

With Oracle’s Demantra Real-Time Sales and Operation Planning, Rosemount was able to implement a global S&OP process that standardized and centralized planning and buying functions, enabling timely planning decisions that align the best combination of products, customers and markets to serve.

By consolidating multiple legacy systems, Demantra Real-Time Sales and Operation Planning also enables stronger and more frequent collaboration across global departments and users, helping ensure accountability and allowing marketing intelligence/programs to be integrated into demand planning.

The tighter links between previously disparate planning functions allow synchronized plan execution throughout an integrated global supply chain, enabling Rosemount to improve service levels through better inventory management and improved material availability.

Demantra Real-Time Sales and Operation Planning has also enabled Rosemount to improve asset management, resulting in increased capacity utilization, more accurate forecasts and increased sales by providing customers with faster and more reliable deliveries.

Oracle’s Real-Time Sales and Operations Planning solution also benefits Rosemount’s suppliers, enabling them to reduce costs through streamlined interactions with a global buying and planning function.

Oracle’s Real-Time Sales and Operations Planning solution is part of Oracle’s Value Chain Planning suite of applications that enable companies to improve demand sensing and shaping for revenue growth, become more agile and quickly react to supply chain events, and profitably align supply and demand to achieve corporate goals.

Supporting Quote

“To maintain and build upon on our current growth, we needed to establish a global sales and operations planning process that would minimize complexities so that we would be prepared to respond to demand in real time,” said Phil Kelaart, Rosemount Inc. “Since deploying Oracle’s Real-Time Sales and Operations Planning solution we have improved the performance of our supply chain resulting in better service level and asset management. By breaking down information silos, Demantra has also given us the insight needed to support our business.”

Supporting Resources

Oracle’s Real-Time Sales and Operations Planning Solution

Oracle’s Demantra

Oracle’s Demantra Real-Time Sales and Operations Planning

White Paper: Gain Control: Demantra Real-Time Sales & Operations Planning Solutions

About Oracle Supply Chain Management

Oracle Supply Chain Management applications are complete, open and integrated solutions that power the Information-Driven Value Chain. The industry's most comprehensive portfolio of industry-specific supply chain applications, Oracle SCM spans all aspects of the value chain including planning, procurement, manufacturing, logistics and service, all with end-to-end supply chain intelligence. With Oracle SCM, companies achieve operational excellence, accelerate innovation and manage risk and compliance.

About Oracle

Oracle (NASDAQ: ORCL) is the world's largest business software company. For more information about Oracle, please visit our Web site at http://www.oracle.com.

Trademarks

Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.

Contact Info

Jessica Moore
Oracle
+1.650.506.8741
jessica.moore@oracle.com

Simon Jones
Blanc and Otus
+1.415.856.5155
sjones@blancandotus.com

Oracle Announces Oracle iReceipts® App Now Available from App Store

Mon, 02 Nov 2009 13:00:00 UTC

Oracle Press Release

Oracle Announces Oracle iReceipts® App Now Available from App Store

Oracle iReceipts App for iPhone and iPod touch Integrates with Oracle’s PeopleSoft Enterprise Expenses to Conveniently Manage Expenses Anytime, Anywhere

Redwood Shores, CA - November 2, 2009

News Facts

To help users automate expense reporting for cash transactions, Oracle has introduced the Oracle iReceipts® App and integrated it with Oracle’s PeopleSoft Enterprise Expenses.

Oracle iReceipts allows employees to capture cash transactions on the iPhone and iPod touch as they occur, then easily submit these transactions to Oracle’s PeopleSoft Enterprise Expenses.

Oracle iReceipts allows users to capture receipt images with the iPhone Camera rather than having to deal with several paper receipts. The images are then processed as normal within the PeopleSoft Expenses solution. The app can also automatically tag transactions with a user’s location using location based features.

This solution will be available for free from the App Store on iPhone and iPod touch or at www.itunes.com/appstore/ for Oracle customers currently running Oracle’s PeopleSoft Enterprise Expenses Release 9.0 and the soon to be released version 9.1.

Key Benefits

With the Oracle iReceipts App users can leverage the innovative Multi Touch user interface of the iPhone and iPod touch to:

Conveniently manage cash transactions anytime, anywhere.

Increase user productivity by pre-populating expense line items with user defined preferences.

Promptly submit cash receipt line items through seamless integration to Oracle’s PeopleSoft Enterprise Expenses.

Receive real-time status updates of submitted cash transaction line items to iPhone or iPod touch.

Supporting Quotes

“The concept of using mobile technology would increase efficiency around expense automation. In theory you could see fewer lost receipts and more timely filing of expense reports,” said John E. Van Decker, Research Vice President, Gartner. “A solution that helps keep employees organized on the road could lead to greater productivity.”

"Oracle iReceipts is an exciting app. Leveraging the revolutionary iPhone to simplify the whole process of reporting expenses will increase employee's productivity and data accuracy,” said Susan Davies, chief operating officer, Ataway. “We are delighted to see that Oracle is leading the charge on automation of expense reporting. We strongly believe that our customers will see huge benefits to implementing this app."

“I was impressed with how easy it was to create an expense item and photograph the receipt without having ever seen the application or used an iPhone,” said Dorann Mullins, lead, applications systems analyst, University of Central Florida. “It is a very quick and simple way to take care of expense items as they occur!“

“Oracle iReceipts takes mobile expenses to the next level, no more pen and paper on the road to keep track of cash spending. The app has great usability, look and feel and has very nice features to simplify the user data entry,” said Suresh Ghanta, PSCIT - Global Applications Delivery, Perot Systems. “I love the fact that this can be used along with the wallet functionality without any major reimplementation. “

“For organizations that have employees who travel frequently or work remotely, it can be extremely time-consuming to scan receipts for cash transactions and email or copy and mail them to a central accounts payable office as a part of expense reporting. And, it can be even more time consuming for the accounts payable staff to manually enter those receipts into an ERP system,” said Paco Aubrejuan, Oracle’s vice president and general manager of PeopleSoft. “The Oracle iReceipts App allows Oracle PeopleSoft Enterprise Expenses users to scan receipts and populate cash transactions from their iPhone or iPod touch while they’re on-the-go, increasing productivity and improving accuracy.”

Supporting Resources

Oracle iReceipts

Datasheet: Oracle iReceipts

Podcast: Oracle iReceipts

Oracle Financials Product Marketing Blog

Oracle PeopleSoft Enterprise Expenses

About Oracle

Oracle (NASDAQ: ORCL) is the world's largest business software company. For more information about Oracle, please visit our Web site at http://www.oracle.com.

Trademarks

Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.

THIS DOCUMENT IS FOR INFORMATIONAL PURPOSES ONLY AND MAY NOT BE INCORPORATED INTO A CONTRACT OR AGREEMENT.

Contact Info

Danielle Cormier
Oracle
+1.610.766.3463
danielle.cormier@oracle.com

Simon Jones
Blanc & Otus
+1.415.856.5155
sjones@blancandotus.com

Digico Selects Oracle® Applications to Provide Core Retail Platform for Saudi Arabia’s Newest Telecom Retail Chain

Fri, 30 Oct 2009 12:00:00 UTC

Oracle Press Release

Digico Selects Oracle® Applications to Provide Core Retail Platform for Saudi Arabia’s Newest Telecom Retail Chain

Telecom Retail Start-Up Seeks to Differentiate Customer Service Offering and Drive Aggressive Growth Strategy with Oracle

Redwood Shores, CA – October 30, 2009

News Facts

Saudi Arabia’s Digico has selected a broad suite of Oracle® Retail applications, the Oracle E-Business Suite and Oracle’s Siebel applications to help manage operations at its new telecom retail chain, Blink, and support an aggressive growth strategy as it establishes its business in the Middle East.

Parent company, Saudi Inteltec, formed Digico to benefit from the considerable opportunities in the Middle East market and the telecom retail start-up is now operating 25 Blink stores and continues to grow rapidly.

Digico expects the integrated Oracle applications to provide insight and intelligence across its business, helping to define its customer offering through more targeted deals and services while also more effectively differentiating itself from the competition.

Digico plans to use Oracle Retail Point-of-Service, Oracle Retail Central Office and Oracle Retail Back Office to support the development of best practice to manage critical store operations and drive a consistent shopping experience for its customers.

The implementation of Oracle Financials, Oracle Inventory Management, Oracle Order Management, Oracle Purchasing, Oracle Human Resources Management, Oracle Payroll, all part of the Oracle E-Business Suite, will help create a scalable and flexible architecture that supports the growing demands of Digico’s business and provides a holistic view of business performance.

The implementation of the Oracle E-Business Suite applications is expected to improve integration and consolidate operational results between its stores and back-office systems as well as enhancing reporting capabilities.

Digico plans to complete its Oracle deployment with Oracle’s Siebel Loyalty Management to support the creation of customer loyalty campaigns, offering more targeted promotions and greater service levels.

Digico chose Oracle partner SkillNet to manage the rapid two-phase implementation strategy, which is expected to complete early next year.

By implementing the Oracle applications at this early stage of Digico’s business, the telecom retail start-up is seeking to avoid implementing one set of solutions now and migrating to a larger solution as its business grows.

Supporting Quotes

“We selected Oracle based on its rapid deployment model and proven capabilities to support organisations with long-term expansion strategies,” said Osman Oueida, CEO, Digico. “The Oracle applications will help us to more effectively identify customer behaviour and use that intelligence to offer a greater value proposition to our customers.”

“Digico is seeking to move ahead of the curve in driving innovative ways to create value, enhance business performance and create a loyal and growing customer base,” said Patrick Bohannon, Vice President, Solutions Specialist, Oracle Retail. “We are pleased to help Digico to strengthen their market position by achieving greater customer insight and providing superior service within their stores.”

Supporting Resources

About Skillnet Solutions

Join the Oracle Retail community on Facebook

Insight-Driven Retailing Blog

Oracle Retail YouTube Channel

Follow Oracle Retail on Twitter

Oracle Retail Customer Success Stories

Oracle in Retail

About Digico

Digico is one of the most recognized companies in the MENA market as a regional company harboring unrivalled capabilities for delivering Telecom products and services.

Digico is a main distributor for Zain (the third mobile operator in Saudi Arabia) products, Samsung Mobiles and Atheeb (the 2nd fixed line operator in KSA) services.

Digico operation in KSA is expanding to cover the GCC, Egypt, Sudan and Iraq.

About Oracle Retail

Oracle is the number one provider of innovative and comprehensive industry software solutions for retailers – enabling organisations to serve their customers better by applying insight into daily business decisions for more profitable results. With software that provides supply chain, operations, merchandising, store systems, optimisation as well as enterprise applications and infrastructure software, Oracle partners with the world’s leading retail companies, including 20 of the 20 top retailers worldwide, to transform the economics of their businesses.

About Oracle

Oracle (NASDAQ: ORCL) is the world's largest business software company. For more information about Oracle, please visit our Web site at http://www.oracle.com.

Trademarks

Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.

Contact Info

Kevin Ruane
Oracle
+1.650.506.6610
kevin.ruane@oracle.com

Beth Axon
JD Marketing
+44.20.8297.5388
betha@jdmarketing.co.uk

Oracle(r) E-Business Suite Receives Highest Rating for Sales Configuration from Leading Analyst Firm

Tue, 27 Oct 2009 12:00:00 UTC

Oracle Press Release

Oracle® E-Business Suite Receives Highest Rating for Sales Configuration from Leading Analyst Firm

Redwood Shores, Calif. – October 27, 2009

News Facts

Gartner, Inc. has given the Oracle® E-Business Suite a rating of “Strong Positive,” the highest possible ranking, in its report “MarketScope for Sales Configuration.”*

Gartner defines its Strong Positive rating as “a provider of strategic products, services or solutions.”

Part of the Oracle E-Business Suite, Oracle Configurator integrates Oracle CRM and Siebel Order Capture with Oracle Supply Chain Management, enabling companies to specify, sell, manufacture and fulfill complex, customized products and solutions. By leveraging guided selling, the application actively gathers customer requirements and then maps them to a set of product or service options. Oracle Configurator supports Internet sales and telesales as well as other channels.

Supporting Quotes

“Biesse chose Oracle Configurator to help ensure valid configured orders for our highly complex and custom machine tools,” said Marco Morotti, Oracle EBS Manager at Biesse S.p.A. “This allows us to significantly shorten our time from order to manufacture.”

“Oracle is pleased to be recognized by Gartner with a strong positive rating in its MarketScope for Sales Configuration,” said Oracle Vice President Configurator Development, Lois Wortley. “We are focused on enabling customers to achieve rapid ROI on their IT investments so that organizations can reduce costs and minimize complexity by standardizing and simplifying processes. We believe that our position in this Gartner MarketScope is testament to our commitment to providing tightly integrated applications that maximize value for our customers and strengthen their competitive position.”

Supporting Resources

MarketScope for Sales Configuration, Q309

Oracle Configurator

Oracle E-Business Suite

About the MarketScope

The MarketScope is copyrighted 2009 by Gartner, Inc. and is reused with permission. The MarketScope is an evaluation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the MarketScope, and does not advise technology users to select only those vendors with the highest rating. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

* Gartner, Inc. "MarketScope for Sales Configuration, 3Q09" by Gene Alvarez and Lillian Dutra, Oct. 2, 2009.

About Oracle

Oracle (NASDAQ: ORCL) is the world's largest business software company. For more information about Oracle, please visit our Web site at http://www.oracle.com.

Trademarks

Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.

Contact Info

Jessica Moore
Oracle
+1.650.506.8741
jessica.moore@oracle.com

Joan Levy
Blanc and Otus
+1.415.856.5110
jlevy@blancandotus.com

Leading Analyst Firm Positions Oracle in Leaders Quadrant for Horizontal Portals

Tue, 27 Oct 2009 12:00:00 UTC

Oracle Press Release

Leading Analyst Firm Positions Oracle in Leaders Quadrant for Horizontal Portals

Redwood Shores, Calif. – Oct. 27, 2009

News Facts

Gartner’s “Magic Quadrant for Horizontal Portals” places Oracle in the Leaders Quadrant.

Gartner’s Magic Quadrants position vendors within a particular quadrant based on their completeness of vision and their ability to execute on that vision.

According to Gartner, “The leaders in this Magic Quadrant have a full range of capabilities to support a variety of portal deployment scenarios, and have demonstrated consistent product delivery in meeting customer needs for a substantial period of time. Leaders have delivered significant product innovation over the course of their pursuit of portal customers, and have been successful in selling to new customers across industries.”

About Oracle® Web Center Suite 11g

Oracle WebCenter Suite 11g is a complete, open, and manageable enterprise portal platform that allows business applications to be designed by developers and evolved by users as business requirements change.

A component of Oracle Fusion Middleware, Oracle WebCenter Suite 11g includes Oracle WebLogic Portal; Oracle WebCenter Interaction; Oracle WebCenter Spaces, a personal and team work environment for business users that combines social computing services with mashups from the Oracle Business Dictionary to enable creation of business communities and enterprise social networks; and Oracle WebCenter Services, a complete set of Enterprise 2.0 services ranging from tagging and linking to content sharing through Oracle Universal Content Management.

Oracle WebCenter Suite 11g supports industry standards, is hot-pluggable with other Oracle Fusion Middleware components, and is certified with Oracle Database, Oracle Applications and a broad range of third-party software.

Supporting Quote

“Web 2.0 and social computing have fundamentally changed the expectations placed on a business’s IT environment,” said Rahul Patel, vice president, Server Technology, Oracle. “Oracle WebCenter Suite 11g enables organizations to quickly realize value by delivering online social communities to users through Oracle WebCenter Spaces and the Oracle Business Dictionary. We believe our placement in the Leaders Quadrant is recognition that Oracle is redefining the market by delivering a complete and open platform that enables users to personalize business applications and processes around their daily tasks.”

Supporting Resources

In order to view the full report, compliments of Oracle, please follow this link: Gartner, “Magic Quadrant for Horizontal Portals” by David Gootzit, Gene Phifer, Ray Valdes, and Eric Knipp, Sept. 17, 2009

Oracle WebCenter Suite 11g Datasheet

Oracle WebCenter Suite 11g Launch Center

Download Oracle Software - Terms, conditions and restrictions apply.

About the Magic Quadrant

About Oracle

Oracle (NASDAQ: ORCL) is the world's largest business software company. For more information about Oracle, please visit our Web site at http://www.oracle.com.

Trademarks

Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.

Reference herein to third party content, including analysis, opinions, predictions and statements, does not constitute or imply Oracle's endorsement of or concurrence with such content.

Contact Info

Greg Lunsford
Oracle
+1.650.506.6523
greg.lunsford@oracle.com

Simon Jones
Blanc and Otus
+1.415.856.5155
sjones@blancandotus.com

Higher Education Institutions Rise to Today’s Challenges with Oracle

Mon, 26 Oct 2009 13:17:00 UTC

Oracle Press Release

Higher Education Institutions Rise to Today’s Challenges with Oracle

Colleges and Universities of All Sizes Increase Efficiency, Scale Operations and Meet Constituent Needs with Oracle® Applications and Infrastructure Software

Redwood Shores, Calif. – October 26, 2009

News Facts

• Higher education institutions of all sizes continue to turn to Oracle® applications and infrastructure software to increase operational efficiency, scale to accommodate growing enrollments and meet the changing needs of their diverse populations.

more than ever, higher education institutions are focused on optimizing their IT investments. Oracle is dedicated to helping them reduce costs and increase efficiency through data standardization and consolidation, infrastructure optimization, and simplified maintenance and upgrades.

Oracle Higher Education Customer Details

The Nevada System of Higher Education (NSHE), which is comprised of two universities, a state college, four community colleges and one environmental research institute, recently completed the first phase of its iNtegrate project to replace a 20-year old legacy system with Oracle’s PeopleSoft Enterprise Campus Solutions 9.0 on time and under budget. NSHE has already realized improvements in the student experience by launching the new admissions module at the University of Nevada, Las Vegas and Truckee Meadows Community College – the first step toward providing seamless, user-friendly and cost-effective student services for all its institutions. As NSHE rolls out additional modules, it will offer students 24/7 access to academic information via easy-to-use, Web-based tools that will enable them to plan and track progress toward their education objectives and make online payments. By deploying the Oracle application suite statewide, NSHE expects to benefit from cost savings and efficiencies gained through data standardization and streamlined applications management. In addition, NSHE leverages Oracle Database and Oracle Enterprise Manager to more efficiently provision new technology, as well as provide a centralized view of critical applications and their underlying databases. This enables NSHE to automate and accelerate IT maintenance and patching, and subsequently free up IT staff time to work on other strategic programs. NSHE currently uses Oracle Enterprise Manager to manage 75 databases and 83 application servers; it will also use it to provision and monitor PeopleSoft Enterprise Campus Solutions.

Liberty University, a rapidly growing Christian university based in central Virginia with operations around the world, is scaling its online education environment with the help of Oracle Database and Oracle Real Application Clusters. Liberty’s online education system, which runs on one of the largest Blackboard implementations in the world and reaches students in more than 80 countries, previously operated on an infrastructure that was unable to keep up with the demand as the student base grew to more than 40,000 and monthly Web hits grew to more than 3 million. With Oracle, Liberty has been able to scale with commodity hardware to minimize costs. The Oracle infrastructure also provides fault tolerance and redundancy, helping to ensure that the university’s global internet presence is not affected by an electrical outage or major disaster. Based on its success, Liberty has recently extended its use of Oracle Real Application Clusters to support its student information and financial systems as well.

Lee College, a two-year institution in Baytown, Texas, upgraded to Version 9.0 of Oracle’s PeopleSoft Enterprise Campus Solutions and PeopleSoft Enterprise Human Capital Management to increase operational efficiency and improve service to its more than 9,000 students and nearly 800 faculty and staff. The new versions include several useful features that have replaced manual, paper-based processes. For example, students can now enroll, drop classes and obtain official transcripts online, and the college has streamlined the financial aid process, enabling students to view and accept or decline awards online. Lee College is now upgrading to PeopleSoft Enterprise Financial Management 9.0 to drive efficiency in financial processes. As a mid-sized institution, Lee College benefits from the PeopleSoft Enterprise applications’ out-of-the-box functionality as well as the Oracle Upgrade Lab, which help the college upgrade and maintain the system with just six IT staff for Oracle Enterprise Support, and deliver a clear upgrade path to next generation Oracle applications. In 2008, when Hurricane Ike hit the college’s community, Lee College was able to keep its Oracle applications online using natural gas generators until power was restored.

The College of New Jersey, a public institution with approximately 6,200 students, recently replaced an unsupported legacy student information system with PeopleSoft Enterprise Campus Solutions 9.0 to take advantage of modern features and Web services. The application enables the college to meet student expectations for 24x7 service and significantly improve data quality, as well as reporting and projection capabilities. For example, with the “Enrollment Backpack” feature, an interactive academic advising tool, students can create “what-if” scenarios to test out the impact of a change such as switching majors. In addition, the college just completed an upgrade to PeopleSoft Enterprise Financial Management 9.0. A long-time Oracle Database and PeopleSoft Enterprise user, the College of New Jersey continues to invest in Oracle as part of its multi-year plan to update its administrative systems, which also include PeopleSoft Enterprise Human Capital Management

Several higher education institutions recently selected Oracle applications, including:

Alabama State University, a growing institution with more than 5,000 students, will replace its SunGard system with the latest versions of PeopleSoft Enterprise Campus Solutions, PeopleSoft Enterprise Financial Management, PeopleSoft Enterprise Human Capital Management and Oracle Database. With the Oracle system, the university expects to streamline business processes and reduce paper use campus-wide, helping make its campus more efficient and environmentally friendly. Alabama State selected CIBER for the implementation.

Like most higher education Institutions, Carnegie Mellon University’s enterprise IT environment includes a range of heterogeneous systems and applications. As a result, the university has deployed numerous, disparate mechanisms to move files and related data from one system or application to another. In an effort to automate and streamline data integration in a more timely and secure manner, Carnegie Mellon is embracing service-oriented architecture (SOA) guidelines and principles, supported by a robust middleware infrastructure. Carnegie Mellon has selected Oracle Service Bus and Oracle Service Registry as key pieces of the foundation of its SOA Integration and Governance platform.

The University of Arkansas, the state’s flagship institution in Fayetteville, Ark., with nearly 20,000 students, will create a content management system with a series of middleware products from Oracle. These products include Oracle Universal Content Management, Oracle Content Conversion Server, Oracle Information Rights Management and Oracle Secure Enterprise Search. With the new platform, the university will be able to protect information and provide a centralized repository for unstructured content – including Web content, videos and images, and student records – which will enable users to quickly search for content, eliminate duplicate content, improve the Web experience for all constituents and help ensure the security of content outside of the firewall.

The University of Arkansas at Monticello (UAM), which serves approximately 3,400 students at three campuses, will replace its legacy system with latest versions of PeopleSoft Enterprise Campus Solutions, PeopleSoft Enterprise Financial Management and PeopleSoft Enterprise Human Capital Management. With the new applications, UAM expects to increase productivity and improve constituent service with Web-based self service tools and a single point of entry for all users, no matter which campus they work at or attend. UAM will work with Synch-Solutions on the implementation.

Other higher education institutions that have recently implemented, selected or upgraded Oracle applications or infrastructure software include: Anderson University, Anderson, Ind.; George Fox University, Newberg, Ore.; George Washington University, Washington, D.C.; Georgian College, Ontario, Canada; Montclair State University, Montclair, N.J.; University at Buffalo, Buffalo, N.Y.; University of Illinois, Illinois; and University of Michigan, Ann Arbor, Mich.

Supporting Quote

“Higher education institutions continue to invest in Oracle because we provide industry-leading applications and infrastructure software at an affordable cost,” said Steve Koporec, vice president, applications, Oracle Higher Education. “We are dedicated to working with our higher education customers to help them adapt to the changing higher education environment by standardizing data systems, optimizing their existing IT investments and making strategic decisions for the future.”

“PeopleSoft Enterprise Campus Solutions truly brings us into the new age of electronic capabilities for student services, and we are thrilled that the initial deployment has gone so smoothly. We are already seeing improvements in how we can serve students and we look forward to many more as we roll out additional modules. Further, by leveraging Oracle’s infrastructure software as the foundation of the initiative, we can manage and monitor our databases and critical applications much more efficiently, minimizing downtime and optimizing our IT resources,” said Robyn Render, vice chancellor for information technology and iNtegrate project director, Nevada System of Higher Education.

“At Liberty University, we support a large-scale, international education program with a very lean IT operation. Part of the reason we are able to do this is the reliability of Oracle Real Application Clusters. This technology continues to deliver value, and the return has far exceeded the cost,” said Connie Allison, director, IT operations, Liberty University.

“With Oracle’s help, we have been able to successfully complete two major application upgrades this fiscal year and are well on our way with the third. Our small but mighty IT staff keeps the PeopleSoft applications up-to-date so that our students and staff can realize the maximum benefits in terms of a user-friendly experience and improved productivity,” said Dr. Carolyn Lightfoot, chief information officer, Lee College.

“We are dedicated to modernizing our administrative systems to keep up with the latest technology and features we can offer to our students and staff. We have placed our trust in Oracle Database and PeopleSoft Enterprise 9.0 and are confident that we have the industry-leading technology and will continue to reap the benefits in efficiency and performance,” said Nadine Stern, vice president for information technology and enrollment services, The College New Jersey.

Supporting Resources

Oracle in Higher Education

About Oracle

Oracle (NASDAQ: ORCL) is the world's largest business software company. For more information about Oracle, please visit our Web site at http://www.oracle.com.

Trademarks

Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.

Contact Info

Katie Barron
Oracle
+1.703.364.2488
katie.barron@oracle.com

Janice Hazen

O'Keeffe and Company

+1.770.938.4753

jhazen@okco.com

DIRECTV Extends Use of Oracle CRM On Demand with Contact Center Application to Improve Service to Dealers

Mon, 26 Oct 2009 12:00:00 UTC

Oracle Press Release

DIRECTV Extends Use of Oracle CRM On Demand with Contact Center Application to Improve Service to Dealers

Satellite Provider Builds on Existing Success with Oracle CRM On Demand

Redwood Shores, Calif. – October 26, 2009

News Facts

DIRECTV, Inc., which provides satellite television service to more than 18 million customers in the United States, has extended its use of Oracle CRM On Demand by deploying Oracle Contact On Demand for the retail division of its customer service group, which works directly with dealers. DIRECTV worked with Oracle Consulting on the implementation.

Due to its geographically dispersed service area, DIRECTV relies on more than 5,000 retailers to sell its services. The new contact center application provides the sales and support agents that manage relationships with these dealers with tools to deliver faster, more accurate service.

With the ability to route calls, DIRECTV has enabled the creation of centers of excellence – agents that have specific skills or knowledge in a particular area – which accelerates call resolution.

Further, Oracle Contact On Demand allows contact center managers to identify problems based on contact volume and correct the problems within hours.

The contact center implementation builds on DIRECTV’s existing success with Oracle CRM On Demand, which it uses as the centralized repository for its 675 sales and support representatives. The application, along with a mobile system from Antenna Software (AMP Sales), has improved sales productivity by empowering DIRECTV agents with real-time information.

Further, by reducing reliance on the previous paper-based process for tracking sales and pipelines, DIRECTV has enabled its sales force to reduce time spent preparing for sales calls by several hours per week, giving them more time to spend with customers.

Supporting Quotes

“Oracle CRM On Demand has improved our sales processes and we continue to improve and accelerate our service to dealers, which allows them to spend less time working with us and more time with the customers, selling – a huge competitive advantage,” said Erik Walters, project manager, sales operations, DIRECTV, Inc.

“Now more than ever, CRM is about user productivity – which means an application has to be both intuitive and accessible – and Oracle has continued investment in both those areas. DIRECTV is a great example of how companies can leverage mobile devices in their CRM efforts to increase the productivity of users while capturing better data,” said Rebecca Wettemann, vice president, research, Nucleus Research.

“DIRECTV is leading the way when it comes to connecting a geographically dispersed sales force for optimal results. Oracle is pleased to work with the organization to extend its use of Oracle CRM On Demand to drive sales force productivity and increase revenue,” said Liam Maxwell, vice president of products, Oracle Communications.

Supporting Resources

Oracle Communications

Oracle Communications on YouTube

About Oracle Communications

Oracle is #1 in Communications globally with 20 of the world’s top 20 communications companies running Oracle applications. Oracle Communications integrates industry-specific BSS and OSS solutions with a standards-based service delivery portfolio, as well as the capabilities of Oracle’s industry-leading enterprise applications, business intelligence tools, and carrier-grade middleware and database technologies. Oracle Communications enables service providers to deliver next generation convergent services rapidly, increase customer satisfaction and loyalty, and reduce costs in the business and the network. For more information, visit http://www.oracle.com/industries/communications.

About Oracle

Oracle (NASDAQ: ORCL) is the world's largest enterprise software company. For more information about Oracle, please visit our Web site at http://www.oracle.com.

Trademarks

Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.

Contact Info

Caroline Yu
Oracle
+1.650.506.8920
caroline.yu@oracle.com

Janice Hazen
O'Keeffe and Company
+1.770.938.4753
jhazen@okco.com

Oracle Recognized for Extending the Value of Customer Support and Services

Mon, 26 Oct 2009 12:00:00 UTC

Oracle Press Release

Oracle Recognized for Extending the Value of Customer Support and Services

Customers Applaud Oracle’s 2009 STAR Award for Service Excellence

Redwood Shores, CA – October 26, 2009

News Facts

Customers, including: Welch’s, Ingersoll Rand, IKON Office Solutions, Pella, and Herbalife, acknowledge Oracle for receiving the “Fall 2009 SSPA STAR Award for Service Excellence in Integrated Services” from the Technology Services Industry Association (TSIA).

The TSIA recognized Oracle for providing customers with greater value for Services by executing on the growing trend to bring together formerly disparate services businesses (Support, Education and Professional Services) to create combined integrated value.

The award further demonstrates Oracle's ongoing commitment to customer success and extending the value of Oracle Customer Support and Services.

Oracle continues to extend the value of Customer Support and Services with the expert services provided by Oracle® Advanced Customer Services to help ensure outstanding customer experience and business results

Oracle leads the industry in the move from reactive to proactive support with My Oracle Support, Oracle’s next generation support platform, as demonstrated during an Oracle OpenWorld Keynote address.

Additionally, Oracle’s new online Customer Success Assessment tool is designed to share Oracle Customer Services best practices and help customers get the most value from their Oracle investments.

Oracle has the highest number of service awards from TSIA, and continues to be recognized by customers, as well as the industry, for service excellence.

Supporting Quotes

“Oracle Customer Services deserves this industry recognition,” said Ray Gosselin, CIO and Vice President of Information Services, Welch's. “Oracle helps Welch Foods to achieve operational excellence by providing expert services that enable us to move through any issues we might encounter much faster than we would certainly be able to ourselves. We feel Oracle Customer Services is dedicated to Welch's success by improving the business value of our Oracle investment."

"Oracle Customer Services is an invaluable, key partner in our continued success, said Michael Macrie, Vice President, IT Architecture and Strategy, Ingersoll Rand. “As a recipient of this award, Oracle continues to demonstrate its commitment to quality and excellence in supporting their customers. With My Oracle Support's personalized, proactive, analytical, and integrated capabilities, we've been able to reduce our IT systems downtime and work together to significantly reduce our time to resolution."

“SSPA’s STAR Award recognizes Oracle for providing proactive integrated services, people and technology to help ensure outstanding customer experience and business results,” said Stephen Smith, CFO and CIO for TSIA. “Oracle's long-standing focus and dedication to customer success is evidenced both in their world class support offerings as well as their significant service innovation contributions to the support industry."

“This customer recognition validates Oracle Customer Services’ commitment to customer success, helping customers lower their total cost of ownership, reduce risk and improve the value they get out of their Oracle investment.” said Juergen Rottler, executive vice president of Oracle Global Customer Services. “TSIA has recognized Oracle for leadership in service innovation and for integrating ourindustry-leading service businesses to enable that customer success.”

Supporting Resources

Oracle University

Services Awards

About Oracle

Oracle (NASDAQ: ORCL) is the world's largest business software company. For more information about Oracle, please visit our Web site at http://www.oracle.com.

Trademarks

Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.

Contact Info

Letty Ledbetter
Oracle
+1.650.506.8071
letty.ledbetter@oracle.com

Oracle becomes global partner of the DHL Innovation Initiative

Thu, 22 Oct 2009 10:00:00 UTC

Oracle Press Release

Oracle becomes global partner of the DHL Innovation Initiative

Information technology and logistics industries share knowledge; DHL uses Oracle Fusion Middleware components for integrating and evaluating AutoID data

Bonn – Oct 22, 2009

News Facts

Oracle is now a global technology partner of the DHL Innovation Initiative. The company is using its technical expertise in processing logistics movement data to support the community of international companies who are working together.

The DHL Innovation Initiative was conceived in 2007 and has its home at the DHL Innovation Center. Deutsche Post DHL houses all of its logistics research and development activities under one roof at a location near Group headquarters in Bonn.

A central point of the relationship is the use of data from “AutoID systems” such as radio frequency identification (RFID) and sensors. The automatic acquisition of information, with the help of Oracle capabilities, will be integrated into DHL’s logistics management and information systems. This will lay the foundation for new logistics services and notification systems. Entertainment electronics, automotive and trade are the preferred target industries for the newly developed services.

Within the framework of the DHL Innovation Initiative, experts from the fields of technology, industry and science are developing innovative logistics solutions for future customer needs together with DHL. Members of the Innovation Initiative are contributing their innovative technologies to practical research projects and, in return, gaining insights into the logistics industry’s business processes and requirements.

Supporting Quotes

“Innovations in the field of logistics information concentrate primarily on generating greater transparency and improved management of logistics processes,” explained Keith Ulrich, head of Technology and Innovation Management at Deutsche Post DHL. “Immense amounts of data need to be made manageable. Oracle technology helps us to integrate the automatically collected data into our systems and processes. We are looking forward to working together and the resulting opportunities, namely being able to offer our customers even better logistics services.”

Oracle also attaches great significance to the new partnership. “The combination of Oracle’s abilities to support efficient and automated supply chains together with DHL’s expertise as the world’s largest logistics provider will enable companies to further optimize their global supply chains. The partnership offers us many new and sustainable opportunities to develop practical logistics solutions for the future,” said Rick Jewell, senior vice president of Application Development at Oracle.

Supporting Resources

Oracle Fusion Middleware

Oracle and RFID

Oracle Supply Chain Applications

About DHL

Deutsche Post DHL is the world’s leading postal and logistics services group.

The Deutsche Post and DHL corporate brands offer a one-of-a-kind portfolio of logistics (DHL) and communication (Deutsche Post) services. The Group offers its customers easy to use standardized products as well as innovative and tailored solutions – from dialog marketing to industrial supply chains. Over 500,000 employees in more than 220 countries and territories form a global network focused on service, quality and sustainability. The Group accepts its social responsibility by supporting climate protection, disaster management and education. The Group generated revenue of more than 54 billion euros in 2008.

The postal service for Germany. The logistics company for the world.

Oracle Innovation Showcase

About Oracle

Oracle (NASDAQ: ORCL) is the world's largest business software company. For more information about Oracle, please visit our Web site at http://www.oracle.com.

Trademarks

Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.

Contact Info

Steve Walker
Oracle
+44.118.924.0779
steve.walker@oracle.com

Claus Korfmacher
DHL
+49 (0)228 182-9944
mailto:pressestelle@deutschepost.de

Oracle Announces Oracle® Application Integration Architecture Release 2.5

Wed, 21 Oct 2009 18:12:00 UTC

Oracle Press Release

Oracle Announces Oracle® Application Integration Architecture Release 2.5

Release Debuts 16 Pre-Built Integration Packs Enabling Accelerated Time to Value from Applications Investments and Improved Integration Cost of Ownership

Oracle OpenWorld, San Francisco, Calif. – October 12, 2009

News Facts

Oracle today announced Oracle® Application Integration Architecture (AIA) Release 2.5, the most extensive Oracle AIA release to date with 10 new cross-industry Process Integration Packs (PIPs) and six new industry-specific PIPs, together with a growing library of more than 1,000 enterprise services and 100 enterprise objects.

With an increased focus on end-to-end industry solutions and pre-built integrations across virtually all major Oracle and non-Oracle applications, like SAP, Oracle AIA Release 2.5 helps organizations reduce business process integration complexity and accelerate delivery of enterprise application solutions with a proven and reliable SOA-based framework.

Oracle AIA Release 2.5 further extends the breadth and depth of support across industries. Having already delivered on Oracle AIA Foundation Packs Industry extensions for communications, utilities, and insurance, this release will introduce new PIPs for manufacturing (e.g. Variant Management – Oracle’s Agile Product Lifecycle Management (PLM) Integration to Oracle Product Data Hub), utilities, retail and health sciences industries.

Oracle AIA Release 2.5, with a total 30 PIPs and four Foundation Packs enables critical business processes across multiple industries, and reinforces Oracle’s ongoing commitment to providing customers with integration solutions that can be extended and more cost effectively managed and sustained over time. Oracle AIA provides an open, standards-based approach for organizations to integrate end-to-end business processes across a broad range of custom, Oracle or third-party applications, while gaining efficiencies, increasing competitive edge and enabling lower total cost of ownership.

Oracle AIA Release 2.5 Cross-Industry PIPs Highlights Include:

Lead to Order: Oracle CRM On Demand to Oracle’s JD Edwards World - provides data synchronization for Accounts, Contacts, and Products, integrating key information to support the Opportunity-to-Quote process.

Order to Cash for SAP: Oracle Order to Cash for Siebel CRM and SAP - allows a seamless order-to-cash business process linking Quotes and Orders in Siebel CRM with Orders in SAP ERP.

Customer Master Data Management for SAP: Oracle Customer Hub with SAP - supports delivery of customer data sync flows with SAP in addition to the Oracle E-Business Suite and Siebel CRM.

Design to Release: Oracle’s Agile Product Lifecycle Management to Oracle’s JD Edwards EnterpriseOne - allows companies to control new product introductions, product innovations, and product revisions from the initial design to the release to the manufacturing floor using standard approval processes.

Project Management: Oracle Primavera to the Oracle E-Business Suite and Oracle Primavera to JD Edwards EnterpriseOne - provides seamless integration between the two and Oracle Primavera P6 Enterprise Project Portfolio Management. This allows users to create projects in JD Edwards EnterpriseOne, Oracle Project Portfolio Management or P6 Enterprise Project Portfolio Management and synchronize project structures, activities, resource details and assignments, budgets, actual costs, progress and cost to complete.

Supply Chain Planning: Oracle Value Chain Planning applications to JD Edwards EnterpriseOne - customers gain powerful capabilities not available in their current solution to enable best-practices in trade management, demand signal management, risk management, supply and distribution planning, demand management, advanced forecasting, sales and operations planning, inventory postponement, collaborative planning and corporate-wide planning performance management.

Workforce Administration: PeopleSoft Enterprise 9.0 Human Capital Management - provides a publication of Person, Job, and Profile data using Enterprise Business Objects and Services that can be integrated to a desired target subscription application.

Oracle AIA Release 2.5 Industry PIPs Include:

Health Sciences: Oracle Remote Data Capture to Oracle’s Siebel Clinical Trial Management System - synchronize study site information; automate patient enrollment tracking and study activity tracking for electronic data capture and clinical trials management systems.

Utilities Field Work: Oracle Utilities Customer Care and Billing to Oracle Utilities Mobile Workforce Management and Oracle Utilities Work and Asset Management - supports the end-to-end business processes associated with Field Work on each application in various stages of the Field Work lifecycle.

High Tech/Manufacturing: Siebel CRM to Oracle Incentive Compensation - provides a sustained integrated Oracle Application Integration Architecture based incentive compensation solution for the Siebel CRM install base including telcos and high-tech.

Retail Financial Control: Oracle Financial Operations Control Integration Pack for Oracle Retail Merchandising Suite and the Oracle E-Business Suite Financials - provides pre-configured integration to support more efficient inventory valuation, revenue recognition, and merchandising procure to pay processes.

Supporting Quote

“Oracle Application Integration Release 2.5 is the most extensive release yet and reinforces our unwavering commitment to reducing the cost of integration for our customers through the Oracle Application Integration Architecture,” said Oracle Vice President of Application Development and Product Strategy for AIA Jose Lazares. “Once again, Oracle is innovating beyond expectations and providing our customers with the integrations required to ease enterprise application deployments, save time and reserve resources even further.”

Supporting Resources

Oracle Application Integration Architecture

Oracle Application Integration Architecture Blog

Oracle Application Integration Architecture Overview Video

Oracle Application Integration Architecture Customers and Partners Speak Out

Podcast: Oracle Application Integration Architecture – Bringing It All Together – Part One

Podcast: Oracle Application Integration Architecture – Bringing It All Together – Part Two

Oracle Innovation Showcase

For more than 32 years, Oracle has been a technology innovator, transforming the way business is conducted. To learn about Oracle’s latest technologies and history of innovation, visit the Innovation Showcase at oracle.com/innovation. And during Oracle OpenWorld (October 11-15), you can hear and interact with innovators from Oracle and its partners at oracle.com/openworld.

About Oracle

Oracle (NASDAQ: ORCL) is the world's largest business software company. For more information about Oracle, please visit our Web site at http://www.oracle.com.

Trademarks

Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.

Contact Info

Susie Penner
Oracle
+1.650.506.1973
susanne.penner@oracle.com

Aaron Wessels
Blanc & Otus
+1.415.378.8090
awessels@blancandotus.com

The Assign Group Selects Oracle® Health Sciences Applications to Support Expansion Strategy

Wed, 21 Oct 2009 15:55:00 UTC

Oracle Press Release

The Assign Group Selects Oracle® Health Sciences Applications to Support Expansion Strategy

Full-Service, Europe-based Contract Research Organization to Standardize Clinical Trial and Clinical Data Management on Oracle Health Sciences Platform

Redwood Shores, CA – October 21, 2009

News Facts

The Assign Group, a contract research organization that provides clinical trial and clinical trial data management through a network of affiliates in Europe and South America, is standardizing on Oracle® Health Sciences applications to gain scalability and robust functionality and streamline IT vendor management by selecting a single source for clinical applications across the group.

Assign Data Management & Biostatistics GmbH, the group’s affiliate that specializes in clinical trial data management, biostatistics and pharmacovigilance, has selected Oracle Clinical, Oracle Remote Data Capture, Oracle Adverse Event Reporting System and Oracle Thesaurus Management System as the foundation for a robust and standards-based clinical data management infrastructure that will support higher data volumes and an increased number of trials conducted in a broad range of clinical settings. The applications also will facilitate data export.

In addition, the group’s affiliates responsible for managing clinical trial processes are migrating to Oracle’s Siebel Clinical Trial Management System to enable greater visibility and management efficiency.

The Assign Group wanted an industry-proven, commercial off-the-shelf (COTS) solution that would further credential the organization in the market and enable it to focus resources on its core business, instead of on building and maintaining complex IT systems to support business processes across all affiliates.

The company plans to go live with all applications later this year. It is working with Triumph Consulting and Pharmasol, both Oracle Certified Partners, and is using Pharmasol RapidLive – an Oracle Accelerate solution that provides ready-to-use and validated implementations of Oracle Health Sciences applications – to accelerate the deployment cycle.

Supporting Quotes

“Oracle’s Siebel Clinical Trial Management System, Oracle Clinical and Oracle Remote Data Capture Onsite deliver powerful functionality and the scalability we require to grow our business. As important, they are industry-proven and respected solutions that will provide us with a key selling point in our discussions with potential clients,” said Dr. Anton Klingler, General Manager, Assign Data Management & Biostatistics GmbH.

“Health sciences organizations, like The Assign Group, are increasingly looking to IT solutions to help streamline clinical data management and improve efficiency throughout the clinical trial process,” said Neil de Crescenzo, Senior Vice President and General Manager, Oracle Health Sciences. “Oracle delivers a comprehensive suite of clinical IT applications with unmatched functionality – enabling organizations to address complex business challenges and accelerate insights for better health.”

Supporting Resources

About The Assign Group

Market Research Firm Cites Oracle as Top Software Vendor for the Life Sciences Industry

Follow Oracle Health Sciences on Twitter

Join the Oracle Health Sciences Community on Facebook

Oracle in Health Sciences

About Oracle

Oracle (NASDAQ: ORCL) is the world's largest business software company. For more information about Oracle, please visit our Web site at http://www.oracle.com.

Trademarks

Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.

Contact Info

Kevin Ruane
Oracle
+1.650.506.6610
kevin.ruane@oracle.com

Paris Gallery Goes Live with Oracle® Retail Applications to Support Growth and Service Initiatives

Tue, 20 Oct 2009 12:00:00 UTC

Oracle Press Release

Paris Gallery Goes Live with Oracle® Retail Applications to Support Growth and Service Initiatives

Middle East’s Premier Luxury Retailer Uses Oracle Retail and Oracle E-Business Suite Applications to Optimise its Retail Strategies

Redwood Shores, CA – October 20, 2009

News Facts

Paris Gallery, the leading luxury retailer in the Middle East, has implemented Oracle® Retail and Oracle E-Business Suite applications to help support aggressive growth strategies and enhance service levels across its store and distribution network.

The Oracle Applications are expected to provide a unified view of all merchandising, supply chain, store and back office operations across its 60 stores and three distribution businesses in the United Arab Emirates, Saudi Arabia, Qatar and Bahrain, helping Paris Gallery to derive more value from the business.

With a premium assortment of over 800 luxury brands within opulent shopping environments, innovative retail concepts and high standards of service, Paris Gallery’s use of Oracle Retail applications is supporting its drive to offer customers the best mix of global brands at the right price and in the right quantities.

Paris Gallery chose Zensar Technologies to provide consultancy and implementation services for the Oracle applications in a three-phase programme.

Deployment and Results

Paris Gallery has implemented Oracle Retail Merchandising System, Oracle Retail Warehouse Management and Oracle Retail Store Inventory Management to provide real-time insight into inventory within its merchandising, supply chain and stores operations and drive timely, accurate business decisions.

The retailer anticipates this will help it to react quickly to changes in customer buying patterns and seasonal demand. In turn, this is expected to support more accurate open-to-buy and improve the impact on profitable margins, delivering as much as a 20 percent reduction in inventory.

The implementation will further help to optimise efficiencies throughout the supply chain by improving transparency and accelerating the flow of merchandise to reduce lead-time.

In addition, Paris Gallery has also implemented Oracle Human Resources, Oracle Payroll, Oracle Time and Labor and Oracle Financials, all part of Oracle E-Business Suite, to provide a scalable and flexible architecture required to support the growing demands of its business.

Oracle E-Business Suite Financials will enable Paris Gallery to consolidate operational results providing a holistic view of business performance.

The retailer selected Oracle Human Resource Management applications to provide the capability to manage its HR and resourcing activities globally from a single multifunctional system, while complying with local country laws and regulations.

Supporting Quotes

“The deployment of the Oracle applications will help us to compete more effectively in this increasingly competitive market. Oracle’s integrated capabilities provide us with the best solution for our industry-specific needs delivering a consolidated view of performance across our different businesses and multiple countries,” said Mohammed Al Fahim, CEO, Paris Gallery.

“Paris Gallery’s centralised business model will enable it to align its corporate growth strategies more effectively with requirements to improve margins, identify efficiencies and drive value from the business. It is important for retailers to benefit from rapid ROI whilst pursuing long-term goals,” said Duncan Angove, Senior Vice President and General Manager, Oracle Retail.

“We are excited about the significant business value provided to Paris Gallery in order to realise its growth objectives in comparison to the typical on-premise model,” said Nitin Parab, Executive Vice President, Zensar Technologies.

Supporting Resources

About Paris Gallery

Join the Oracle Retail community on Facebook

Oracle Insight-Driven Retailing Blog

Oracle Retail YouTube Channel

Follow Oracle Retail on Twitter

Oracle Retail Customer Success Stories

Oracle in Retail

About Oracle Retail

Oracle is the number one provider of innovative and comprehensive industry software solutions for retailers – enabling organizations to serve their customers better by applying insight into daily business decisions for more profitable results. With software that provides supply chain, operations, merchandising, store systems, optimization as well as enterprise applications and infrastructure software, Oracle partners with the world’s leading retail companies, including 20 of the 20 top retailers worldwide, to transform the economics of their businesses.

About Oracle

Oracle (NASDAQ: ORCL) is the world's largest business software company. For more information about Oracle, please visit our Web site at http://www.oracle.com.

Trademarks

Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.

Contact Info

Kevin Ruane
Oracle
+1.650.506.6610
kevin.ruane@oracle.com

Beth Axon
JD Marketing
+44.20.8297.5388
betha@jdmarketing.co.uk

La Rinascente to Help Accelerate Business Transformation with Oracle® Retail Merchandise Financial Planning

Mon, 19 Oct 2009 12:00:00 UTC

Oracle Press Release

La Rinascente to Help Accelerate Business Transformation with Oracle® Retail Merchandise Financial Planning

Italian Department Store Retailer Selects Oracle Retail to Help Streamline Financial Planning Operations

Redwood Shores, CA – October 19, 2009

News Facts

Italian department store retailer La Rinascente has selected Oracle® Retail Merchandise Financial Planning to help enhance its merchandise financial planning capabilities and streamline its luxury and high fashion merchandising operations.

La Rinascente operates a concept store and a chain of 13 luxury department stores across major Italian cities, plus two subsidiary stores, called Jam, specialising in young people’s clothing.

The selection of Oracle Retail is considered to be a strategic investment by La Rinascente and part of a larger business transformation programme aimed at increasing revenue.

The implementation of Oracle Retail Merchandise Financial Planning is expected to provide La Rinascente with a common planning application to support the management of both pre-season and in-season plans incorporating key business indicators including sales, markdowns, receipts, inventory, gross-margin and open-to-buy.

This is expected to help La Rinascente to create high-level strategic and low-level detailed merchandise plans based on accurate demand forecast.

La Rinascente identified Oracle Retail as the strongest proposition for its department store business, providing a strategic, scalable planning system capable of delivering rapid value and supporting a high-quality shopping experience for its customers.

The first phase of implementation began in May and La Rinascente expects this to go live across its seasonal ranges later this year before rolling out the application to its permanent ranges next year.

Supporting Quotes

“La Rinascente is committed to progressing its business and investing in world-class systems is an important part of our business transformation strategy,” said Alberto Baldan, General Manager, La Rinascente. “Oracle Retail will help enable us to improve our financial planning capabilities and support our business as it grows in scale and complexity.”

“Oracle is committed to supporting La Rinascente in its strategy for developing a more agile and responsive business,” said Duncan Angove, Senior Vice President and General Manager, Oracle Retail. “We look forward to applying our expertise with global department store retailers to La Rinascente’s business and helping them to improve business performance and deliver value.”

Supporting Resources

Join the Oracle Retail community on Facebook

Oracle Insight-Driven Retailing Blog

Oracle Retail YouTube Channel

Follow Oracle Retail on Twitter

Oracle Retail Customer Success Stories

Oracle in Retail

About La Rinascente

La Rinascente is the primary retail chain in Italy. It counts 11 department stores and one concept store (Jam), located in the most important cities. It is considered a point of reference in the shopping scenario for those who love high quality and always look for new ideas and trends. This is due to the complete offer of prestigious brands in fashion (women, men and children), home collections and beauty. Each store has bars and restaurants and the flagship store, in Milan piazza Duomo, has a food hall and a food market. Moreover it has recently opened a Design Supermarket with 2000 sqm and over 200 brands devoted to design.

About Oracle Retail

About Oracle

Oracle (NASDAQ: ORCL) is the world's largest business software company. For more information about Oracle, please visit our Web site at http://www.oracle.com.

Trademarks

Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.

Contact Info

Kevin Ruane
Oracle
+1.650.506.6610
kevin.ruane@oracle.com

Beth Axon
JD Marketing
+44.20.8297.5388
betha@jdmarketing.co.uk

Oracle CEO Previews Upcoming Major Release of Oracle® Enterprise Manager in Oracle OpenWorld Keynote

Wed, 14 Oct 2009 23:46:00 UTC

Oracle Press Release

Oracle CEO Previews Upcoming Major Release of Oracle® Enterprise Manager in Oracle OpenWorld Keynote

Larry Ellison Highlights Integration with My Oracle Support and Oracle Fusion Applications; Demonstrates Automated Management Capabilities that Improve Customer Experience

Oracle OpenWorld, San Francisco, Calif. – October 14, 2009

News Facts

Larry Ellison, Oracle’s CEO, demonstrated planned capabilities of a future release of Oracle® Enterprise Manager, including support for managing Oracle’s next-generation Fusion Applications and new integration with Oracle’s support services, at his Oracle OpenWorld keynote on October 14, 2009.

The demonstration showed Oracle Enterprise Manager dashboards for Oracle Fusion Applications, which are being designed to make it easy for administrators to monitor and manage all aspects of Oracle Fusion Applications.

The keynote also previewed a planned integration with My Oracle Support, Oracle’s next-generation online customer support experience. This integration aids customers in the time-consuming task of patch management providing proactive patch recommendations and patch automation, helping them ensure their systems are continuously up-to-date. It also provides increased visibility into production environments, enabling a more efficient means for meeting regulatory, compliance and governance requirements.

Oracle Enterprise Manager is a comprehensive product family of management software for applications and IT infrastructure resources. Delivering management that spans applications, middleware, database and virtual infrastructure, Oracle Enterprise Manager provides top-down application management for the enterprise application stack comprising Oracle and non-Oracle software.

My Oracle Support is Oracle’s recently released next-generation support experience and provides supported customers with unprecedented personalized, proactive and collaborative support capabilities in one place. Through this exclusive Web support portal, customers have instant access to the latest support information, forums, communities and product alerts enabling a superior support experience.

Comprehensive Application Management Extends Superior Ownership Experience

Oracle Fusion Applications customers can benefit from the following planned capabilities:

End-to-end application performance management – Integrated application performance management from user experience monitoring down to the infrastructure management without requiring the use of multiple tools, manual set up or other customization. With these planned capabilities, many application performance problems may be prevented while others will take significantly less time to diagnose and remediate, all within Oracle Enterprise Manager.

Correlation of business and IT activity – Customers would be able to monitor Key Business Performance Indicators and automatically map them to IT components, enabling IT to be more responsive to business needs and focus on what matters to the business. Business managers and IT decision makers would have clear visibility into business performance and IT service availability.

Automatic topology discovery – Plans include capabilities within Oracle Enterprise Manager to automatically discover the application topologies and the dependencies among various physical and virtual components and infrastructure. With planned automatic change detection, Oracle Enterprise Manager would accelerate problem diagnosis and remediation by keeping an accurate model of the enterprise and helping administrators quickly traverse IT components within easy-to-follow topology viewers and dashboards.

Delivering a Unified Experience Across Applications, Systems and Service Management

Oracle Enterprise Manager’s planned integration with My Oracle Support will enable customers to take advantage of a unified experience across applications, system and service management areas. These capabilities would be accessible from within Oracle Enterprise Manager, eliminating the need to log-in to a separate system and enabling a comprehensive management and support view from a central console.

Through proactive patch notification, recommendations and automated processes, customers can achieve greater insight into their Oracle software stack, streamline manual tasks, improve quality of service and customer satisfaction, and reduce downtime and maintenance costs.

Supporting Quote

“Today’s demonstration provides a glimpse into the groundbreaking capabilities of the future of Oracle Enterprise Manager. With Oracle Enterprise Manager’s forthcoming support for Oracle Fusion Applications and its new integration with My Oracle Support, Oracle customers will be able to further realize the true power and savings of top-down application management,” said Richard Sarwal, Oracle senior vice president, Product Development.

Supporting Resources

Oracle Enterprise Manager

My Oracle Support

IDC, My Oracle Support: How Oracle is Expanding Software Support Services Capabilities Online (PDF)

My Oracle Support (PDF)

Oracle Innovation Showcase

About Oracle

Oracle (NASDAQ: ORCL) is the world's largest business software company. For more information about Oracle, please visit our Web site at http://www.oracle.com.

Trademarks

Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.

This announcement is provided to you solely for information purposes, is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. Many factors can materially affect Oracle’s product development plans and the nature and timing of future product releases. The development, release, and timing of any features or functionality described remains at the sole discretion of Oracle. This information may not be incorporated into any contractual agreement with Oracle or its subsidiaries or affiliates. Oracle specifically disclaims any liability with respect to this information.

Contact Info

Letty Ledbetter
Oracle
+1.650.506.8071
letty.ledbetter@oracle.com

Teri Whitaker

Oracle

+1.650.506.9914

teri.whitaker@oracle.com

Oracle Announces 2009 Oracle® Innovation Awards

Wed, 14 Oct 2009 15:00:00 UTC

Oracle Press Release

Oracle Announces 2009 Oracle® Innovation Awards

Global Award Recognizes Customers for Innovative Deployments of Oracle Fusion Middleware

Oracle OpenWorld, San Francisco, Calif. – October 14, 2009

News Facts

The recipients of the 2009 Oracle® Innovation Award were announced at Oracle OpenWorld.

The Oracle Innovation Award recognizes organizations for innovative deployments of Oracle Application Grid, Oracle Business Intelligence and Oracle Enterprise Performance Management System; components of Oracle Fusion Middleware.

The recipients of the 2009 Oracle Application Grid Innovation Award are: Agilent Technologies, Avis Budget Group Inc., Bank Zachodni WBK S.A., Barclays Global Investors, Centre for Railway Information Systems (CRIS), Credit Suisse, Express & Transportation Research Institute (Korea), General Electric, JCrew Group Inc., Royal Bank of Scotland, TD AMERITRADE Holding Corporation, and VocaLink.

The recipients of the 2009 Oracle Business Intelligence/Enterprise Performance Management Innovation Award are: AWE, BT, CAE, City of NY, Continental Airlines, Dubai Aluminum, EuroChem, Florida State University, General Dynamics, Ingersoll Rand, Marsh, Mercer, NetApp, Pearson, Pernod Ricard, and Singapore General Hospital.

Business Intelligence Consulting Group (BICG) is the recipient of the Oracle BI/EPM Implementation Partner of the Year Award.

The award is co-sponsored by Oracle, the Australian Oracle User Group (AUSOUG), Independent Oracle User Group (IOUG), Oracle Application Users Group (OAUG), Oracle Development Tools User Group (ODTUG), Quest International Users Group (Quest), and United Kingdom Oracle User Group (UKOUG).

Today’s announcement supports Oracle’s strategy of delivering complete, integrated and end-to-end product suites on an open, standards-based middleware and database architecture. Oracle’s approach helps customers to simplify computing environments, lower cost and risk, and provides greater choice and flexibility.

Supporting Quote

"We were overwhelmed with the quality and quantity of customer nominations received detailing innovative and impactful deployments of Oracle Application Grid and Oracle BI and EPM software across the globe,” said Amit Zavery, vice president, Oracle Fusion Middleware. "In today’s economic environment, we’re seeing customers apply Oracle Fusion Middleware to reduce costs, create competitive advantages move quickly to address market opportunities, and improve financial and operational decision making. The recipients of the 2009 Oracle Innovation Award have truly set themselves apart.”

Supporting Resources

Oracle Application Grid

Oracle Business Intelligence and Enterprise Performance Management

Oracle Fusion Middleware

Oracle Innovation Showcase

About Oracle

Oracle (NASDAQ: ORCL) is the world's largest business software company. For more information about Oracle, please visit our Web site at http://www.oracle.com.

Trademarks

Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.

Contact Info

Letty Ledbetter
Oracle
+1.650.506.8071
letty.ledbetter@oracle.com

Eloy Ontiveros
Oracle
+1.650.607.6458
eloy.ontiveros@oracle.com