Oracle Around the World

by Logan Kugler

As part of private development consultancy DAI’s efforts to reform Jordan’s fiscal operations, staffers helped implement Oracle E-Business Suite to help the country’s Ministry of Finance operate more efficiently. DAI staffers use a government financial management system implementation to help the ministry find citizens outside the tax system, perform key audits of government programs, and collect revenue owed. A similar system helps Jordan’s Ministry of Water and Irrigation hit key business targets in the desert kingdom.

Jordan isn’t the only one benefiting from Oracle technology. When your staff is working on nearly 200 projects in some of the most challenging places on the planet, you need industrial-strength financial and HR solutions. That’s why DAI uses Oracle solutions to keep tabs on its employees in 120 different offices worldwide.

But DAI faces some unique business challenges.

“Since we’re in these countries where internet connectivity is very shoddy, you can’t really use online systems,” says Larry Campbell, vice president of information management and technology at DAI. “That’s part of the reason we sometimes don’t use Oracle directly [in the field].”

However, the versatility of DAI’s Oracle solutions puts technology to work for economic development. At home in Bethesda, Maryland, the company has technological solutions that adapt with its dynamic industry.

“We’ve interfaced our system with Oracle so that twice a month it can spit out a report that can be uploaded to Oracle Web Applications Desktop Integrator,” says Campbell. Even in places such as Afghanistan, DAI staff at home can keep tabs on how agricultural credit programs and security issues develop on the ground.

There’s a silver lining to DAI’s efforts in low-infrastructure countries. As the company’s teams use Oracle technology to better the lot of developing nations, the infrastructure on the ground improves. When DAI comes into town the next time, more solutions become feasible.

For DAI and Oracle, that’s a good thing: both companies are in it for the long haul. Oracle has been serving DAI’s needs for six years running. And DAI’s staffers have been returning to and improving places such as Afghanistan since 1979.

Logan Kugler has written for more than 50 national magazines, including Biztech, Success, and PC Magazine.

Snapshot DAI
    • Headquarters: Bethesda, Maryland
    • Industry: International development
    • Employees: 2,200
    • Revenue: US$463 million in 2011
    • Oracle product: Oracle E-Business Suite 12.1.3
Snapshot Kevin Haggerty
  • Chief Financial Officer
  • Length of tenure: Seven years
  • Education: BA in Russian history, Amherst College; MS in accounting, Georgetown University
  • Personal quote/mantra: “When a problem pops up, take a deep breath. They usually don’t end up being as bad as they look.”
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