Questions and @nswers: Oracle and RightNow
What do you want to know about delivering excellent customer experience?
Use Twitter to pose your questions to Oracle executives with Profit Magazine's feature: Questions and @nswers.
In January, Oracle finalized the acquistion of RightNow and announced that RightNow’s cloud-based customer service offering will be a key component of the Oracle Public Cloud. Now you have a chance to ask Wayne Huyard, Senior Vice President and General Manager, RightNow Global Business Unit, about what this acquistion means to Oracle customers. Also ask him about customer experience, from his formula for success to how a smart social media strategy can help company's deliver better service.
Watch Oracle and RightNow, Powering Great Customer Experiences, a recent webcast now on demand, to hear from executives about how combined, best-in-class solutions will transform the way organizations deliver great customer experiences across every channel to achieve sustainable business advantage. Then, tweet your customer experience questions to Huyard @OracleProfit using the hash tag #askprofit. Profit's editors will select questions to print in the next issue of the magazine.