SPECIAL REPORT: TAKING CARE OF CUSTOMERS
Profit’s Executive Strategy Newsletter for November What is the future of customer experience? Plus, get highlights from Oracle OpenWorld 2015, and more.
November 24, 2015
Five Ideas: Customer Experience What CX experts say about what should be at the top of your to-do list.
November 23, 2015
Travel Jacket’s Form Follows Function It contains everything a traveler needs to survive a long flight, including a built-in and instantly inflatable neck pillow, earphone holders, pockets for tech of all sizes, and an eye mask.
November 20, 2015
Strategic Evolution “You have to understand data really well to create the best experiences for the customer. You must understand the data, and press for feedback and opinions. That’s number one,” says Ratnakar Lavu, executive vice president of digital technology at Kohl’s department stores.
November 19, 2015
SPECIAL REPORT: CLOUD COMPUTING
Learn more about what Oracle executives said about cloud at Oracle OpenWorld. Plus, learn how customers like retailer Elaine Turner are getting ahead with Oracle Cloud solutions. November 2015 FIVE IDEAS: RETAIL
Here, find out more about Oracle’s retail roadmap. Plus, learn about other big takeaways from this year’s Oracle OpenWorld, and how businesses are leveraging new technology, like Oracle Commerce Cloud
, to meet customers’ demands. November 2015 NEW MOBILITY
The Internet of Things and big data analytics drive Xerox into the future of transportation. November 2015 SPECIAL REPORT: ORACLE OPENWORLD
Here, get highlights from this year’s executive keynotes and customer presentations to learn how Oracle – and cloud – are changing the game for today’s businesses. November 2015 BEYOND CRM
“CX is the notion that customers really manage the relationship with the brands they want to deal with, and those are truly different points of view,” says Joe Fuster
, global head of Oracle Customer Experience Cloud. November 2015 FOOD AWAKENING
Looking for a more satisfying way to wake up on time? How about an alarm clock that emits a delicious fragrance instead of a piercing sound? November 2015 READY FOR TAKEOFF
Japan’s leading jet-engine maintenance company launched an ambitious modernization strategy to stay ahead in a growing and fast-moving market. November 2015
You have to understand data really well to create the best experiences for the customer. You must understand the data, and press for feedback and opinions. That’s number one.
Ratnakar Lavu, executive vice president of digital technology at Kohl’s department stores
Here, read more about Oracle’s CX Cloud innovations. Plus, learn how innovative companies, such as retailer Elaine Turner, are using these solutions to get to know their customers better. November 2015 TRAVEL JACKET’S FORM FOLLOWS FUNCTION
It contains everything a traveler needs to survive a long flight, including a built-in and instantly inflatable neck pillow, earphone holders, tech pockets of all sizes, and an eye mask. November 2015 PROFIT’S NOVEMBER ISSUE
Retailer Elaine Turner gets makeover with the help of Oracle Commerce Cloud, plus more on the future of customer experience. November 2015 KEEPING THE CUSTOMER IN MIND
“Customers are on a journey to fulfill their needs. Does your company proactively meet customers, or does it react to them?” write Brian J. Curran
, vice president, and Merlyn Gordon
, director of customer experience strategy and design at Oracle. November 2015 SWIPE RIGHT TO EXPLORE NEW GIGS
The Switch app uses a Tinder-like interface familiar to millennials: It presents a brief description of each position that has been matched to your profile and lets you swipe left if you’re not interested and swipe right if you are. November 2015 PROFIT’S EXECUTIVE STRATEGY NEWSLETTER FOR OCTOBER
Highlights from Profit
’s JD Edwards special issue, Oracle Voice on Forbes and more. Plus, meet the Oracle Commerce Cloud
. October 2015 FIVE IDEAS: INTERNET OF THINGS
See what Oracle’s experts have to say about the impact IoT can have on your business. October 2015
NEVER STOP ITERATING
“On the whole, Oracle’s JD Edwards customer and partner base has this innovative spirit, even in traditionally conservative industries such as construction or mining,” says Lyle Ekdahl
, senior vice president and general manager of Oracle’s JD Edwards product family. August 2015