Get Social. Social-Enable Your Enterprise.
November 14-15, 2012 | Wynn Las Vegas
Note: There will be 5 sessions for each track.
(Session 1 – 11:15 a.m., Session 2 – 1:20 p.m., Session 3 – 2:10 p.m.,
Session 4 – 3:20 p.m., Session 5 – 4:10 p.m.)
Track #1 – Social Leaders: CMO/Marketing Executive & Social Relationship Management
Social marketing has moved beyond the CMO's office to the entire organization. In this track, we will discuss topics instrumental to decision makers as social brings key parts of the enterprise organization together. Panel sessions will cover all aspects of the social space including emerging platforms and technologies, today's multichannel world, big data, social CRM, and much more.
11:15 a.m. Session 1: Can Money buy Love?
A well thought out social media strategy includes a plan on how paid media will support owned and earned media. This session will focus on the value of paid media social best practices. It will give decision makers insights and recommendations on how to make paid and earned investments work in harmony - challenges, case study, and future plans.
Speakers/Panelists: Matt Dickman, EVP of Social Business Innovation, Weber Shandwick; Rahim Fazal, Senior Director, Product Management Strategy, Oracle; Justin Oh, Senior Digital Strategist, 22squared; Calvin Lui, President and Chief Strategy Officer, Unified Social
Moderator: Chris Hackney, VP, Social Business Development, Oracle
1:20 p.m. Session 2: CMO & CIO Join Forces Around Social
As social media becomes instrumental apart of the enterprise, the conversation around social at scale between the CIO and CMO becomes mission critical. This session provides insights on how CIOs and CMOs can partner together to create a socially integrated organization.
Speakers/Panelists: Rahim Fazal, Senior Director, Product Management Strategy, Oracle; Reggie Bradford, Senior VP of Product Development, Oracle; Anthony Lye, Senior VP, Cloud Applications Strategy, Oracle
Moderator: Erika Brookes, VP, Product Strategy, Oracle
2:10 p.m. Session 3: The Future of Social CRM
Make your social count with Oracle Fusion Social CRM. Understand how to leverage Oracle Fusion Social CRM and put results behind marketing campaigns.
Speakers/Panelists: Anthony Lye, Senior VP, Cloud Applications Strategy, Oracle; Don Springer, VP, Product Development, Oracle; Reggie Bradford, Senior VP of Product Development, Oracle
Moderator: Phil Sykes, Director Social Partnerships, Oracle
3:20 p.m. Session 4: Bring Your "A" game. Your Social Team by Social Design
Bringing together the right resources to power a social media strategy can be a full-time job. Learn how brands build and get the most from their social marketing teams: recruiting the best talent for your social media team, assembling your social media team, and building your team to scale with your budget.
Speakers/Panelists: Chris Hackney, VP, Social Business Development, Oracle; Phil Sykes, Director of Social Partnerships, Oracle
Moderator: Jim Anderson, VP, Product Development, Oracle
4:10 p.m. Session 5: What's Over the Rainbow in 2013?
It's the season for 2013 budget planning. The social media landscape changes at the speed of light. In this session we will provide our thoughts on what brands should consider for next year.
Speakers/Panelists: Erika Brookes, VP, Product Strategy, Oracle; Noah Horton, Senior Director, Product Development, Oracle; Justin Oh, Senior Digital Strategist, 22squared
Moderator: Jenn MacLean, Social Strategy Consulting Practice Manager, Oracle
Track #2 – Social Management: Content & Community Managers
Content & Community Managers are responsible for all aspects of a brand's social presence and must develop and maintain an ever-changing skill set in order to meet the needs of their communities. In this track, we'll focus on day-to-day best practices, crisis management strategies, data-driven content optimizations, and much more.
11:15 a.m. Session 1: Maximizing Paid, Owned, and Earned Media
A deep dive into understanding and maximizing the impact of POEM from a content management perspective. Focus on Facebook and Twitter.
Panelists:Brooke Madison, Social Strategy Consultant, Oracle; Wade Fitzgerald, Social Partnerships Manager, Oracle; Tyler Willis, VP of Business Development, Unified Social
1:20 p.m. Session 2: The Good, The Bad, The Ugly: Brand Champions, Detractors, and Fire Drills
Best practices and strategies on understanding the value of Brand Champions and how to increase their value; understanding Detractors and how to effectively manage negative activity; and developing safeguards and strategies for crisis management ("Fire Drill") situations. All social networks will be included.
Panelists: Ashley Mead, Social Strategic Partnerships Consultant, Oracle; CMY Finalist Stacey Acevero, Social Media Community Manager, Vocus; Teresa Caro, VP Social Marketing, Engauge
2:10 p.m. Session 3: Maximizing Your Facebook Toolset
An in-depth look at the varied range of Facebook tools available to community managers on a daily basis. Focus will be on how to maximize the impact of your content strategy through Facebook Promoted Posts, Questions, Post Targeting, as well as best practices including post length, post time, CTAs, and more. Focus on Facebook and Twitter.
Panelists: Brittany Mullen, Senior Analyst, Social Partnerships, Oracle; Allie Cass, Social Partnerships Analyst, Oracle; CMY Finalist Carly Severn, Digital Engagement Associate, San Francisco Ballet; Chris Poirier, Lead Research Engineer, SocialCode
3:20 p.m. Session 4: Sharing Across the Enterprise in Today's Multichannel Social World
Best practices and strategies for sharing data-driven insights across internal brands and cross-functional groups for today's multichannel real-time social environment. All social networks will be addressed with an emphasis on Facebook.
Panelists: Jenn MacLean, Social Strategy Consulting Practice Manager, Oracle; Sarah DeThomasis, Senior Consultant, Social Strategic Partnerships, Oracle; Kara Mjones, Social Partnerships Senior Analyst, Oracle; Lyndsay Iorio, Manager, Social Media & Communications, NBC Sports Group
4:10 p.m. Session 5: What You Wish You Could Say
A fun session focused on the responses community managers sometimes wish they could have -- and how to turn them into brand-approved content. Current hits and misses will be highlighted, as well as popular memes and trends in community management. All social networks will be included.
Panelists: Autumn Walsh, Social Strategic Partnerships Consultant, Oracle; Art Brady, Premier Social Partnerships Consultant, Oracle; Chad Bryant, Community Manager at Engauge; CMY Finalist Jeff Esposito, PR & Social Media Manager, VistaPrint
Track #3 – Social Development: Agency & Marketing Developers
Social Developers are the latest addition to the social marketing team and are critical to the success of the social enterprise. In this track, we'll prepare you for the next phase of social development with information about new technologies, development practices, and case studies.
11:15 a.m. Session 1: Decoding Facebook's Open Graph & Unlocking the Power of Converged Media
Facebook is betting their future on the Open Graph which captures the relationships between people, the content they share, and the applications they engage with. Companies can leverage the open graph to create the most innovative experiences on the platform while gaining insight into user's behaviors and interests. In this session, we'll explain how Open Graph works and how you can get started integrating it into your apps.
Speakers: Eran Cedar, Senior Director, Product Development, Oracle; Salman Ansari, Senior Manager, Product Development, Oracle
1:20 p.m. Session 2: Get Ready for the Next Generation of Social Development Technologies
There are a broad range of social technologies available to your team. In this session, we'll consider a variety of Oracle technologies so that you can advise your teams on which solutions to leverage in each environment that you influence.
Panelists: Noah Horton, Senior Director, Product Development, Oracle; John Nolt, Senior Director, Product Development, Oracle
2:10 p.m. Session 3: Social Development & the Agile Marketing Team
As developers become more and more prominent on the marketing side of the house they're bringing new practices to the marketing team. In this session, we'll discuss how Agile is impacting marketing initiatives and shifting the focus from a "campaign" to an "evergreen" framework
Panelists: Jascha Kaykas-Wolff, CMO of MindJet; Brad Cohen, Director of Interactive Strategy, JESS3
3:20 p.m. Session 4: Social Business at the Intersection of Social and Enterprise Data
Enterprises have a tremendous amount of customer data but are just starting to complete their view of customer experience with social data. This panel will discuss what's possible when you build a true 360º view of the customer across channels.
Speakers: Calvin Lui, President and Chief Strategy Officer, Unified Social; Sundeep Parsa, Director, Product Management, Oracle; Don Springer, VP, Product Development, Oracle; Tyler Singletary, Director of Integrations, Klout
Moderator: Roland Smart, VP, Social Marketing, Oracle
4:10 p.m. Session 5: Internal Social Network & the Future Workspace
Your colleagues are all using social media in their free time and as they get more and more acclimated to social experiences they begin to expect them in the workplace. In this session, we'll share information about how Oracle WebCenter and Oracle Social Network are bringing social collaboration with seamless integration into the respective business processes and applications.
Speaker: Peter Reiser, Principal Product Manager, Oracle