INFORMATION INDEPTH NEWSLETTER
Oracle WebCenter Edition
Oracle Corp
January 2012 Stay Connected: LinkedInFacebookTwitterBlogYoutube
NEWS
Oracle Offers Up to 100 Percent Trade-in Credit to Documentum Customers
In an offer worth up to US$1 million, Oracle is now giving Documentum customers as much as 100 percent trade-in credit on their EMC Documentum platform licenses when they purchase Oracle WebCenter Content.
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Oracle Social Network Drives Collaboration Through Natural Conversations
“Social” is far more than casual conversations these days. Enabling employees to effectively communicate and exchange information can profoundly influence business prosperity. We recently sat down with Howard Beader, senior director of product marketing for Oracle WebCenter, to find out more about this new collaborative framework for supporting business activity.
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Meet the Oracle WebCenter Team: Kumar Vora, Senior Vice President
Kumar Vora This is the first in a series of articles that introduce some of Oracle WebCenter team's key players and the portal, content management, and collaboration issues that are on their minds. In this edition, we turn the spotlight on Kumar Vora. As senior vice president of the Oracle WebCenter family of products, Vora is responsible for every stage of the product lifecycle, from product vision and strategy to successful customer adoptions.
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FEATURED VIDEO
Oracle WebCenter Provides Intuitive Experiences for Land O’Lakes

Oracle WebCenter


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BEST PRACTICES
Oracle WebCenter Best Practices

John Brunswick Get best practices and deployment advice from Oracle expert John Brunswick in this column. Passionate about both business and technology, John focuses on maximizing IT's ability to streamline and optimize business.

Five Best Practices for Social Network Strategy and Design
Any discussion of business today invariably includes references to using social technologies to support processes, drive affinity, and gather deeper understanding of customer, vendor, and employee needs—and deliver solutions for those needs. Social technologies are a new but critically important part of strategies to remain competitive and offer differentiation. Below are some key considerations to help determine where and how to supply social network technology.
  1. Start with "Why?"
    For social capabilities to supply value, they must reduce the time it takes to conduct tasks. Highly contextual experiences are most valuable and support the management and acceleration of processes. If you want to add social capabilities to a process, think about why they’ll create an advantage.
  2. Map Constituents
    Determine if your network will be shared across partners, customers, and employees, or within a subset of those groups. Effective networks require all relevant parties to be present, with members benefitting from personalized views.
  3. Think Omnichannel
    Mobile is not a discrete implementation, but a portion of overall omnichannel brand strategy. Understand the impact of social interactions on expectations across all channels.
  4. Plan for Personalization
    Decide if you will be creating experiences on the basis of roles, explicit data about the participants, or both.
  5. Use Inbound Opportunities
    Social networks supply a rich framework for relationship building. Think about opportunities to use social networks to enhance interactions and satisfaction with your brand through support and marketing activities.
Read more from John Brunswick.

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WEBCASTS
Optimize Accounts Payable Through Automated Invoice Processing
Driving an Engaging Customer Experience with the Online Channel
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WHITE PAPER
Creating a Successful and Meaningful Customer Experience on the Web
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RESOURCE CENTERS
Optimize and Engage Your Customers—The Connected Customer Experience
Intuitive User Experiences—Composite Applications and Portals

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CUSTOMER SPOTLIGHT
Land O’Lakes, Inc
Land O’Lakes, Inc. is one of America’s premier member-owned cooperatives, offering local cooperatives and agricultural producers across the nation an extensive line of agricultural supplies, as well as state-of-the-art production and business services. WinField Solutions, a company within Land O’Lakes, is using Oracle WebCenter to improve online experiences for their customers, partners, and employees. The company’s more than 3,000 seed customers, and its more than 300 internal and external sales force members and business partners, use Oracle WebCenter to handle all aspects of account management and order entry through a consolidated, personalized, secure user interface. Learn more about Land O’Lakes and Oracle WebCenter by reading this interview with Barry Libenson, Land O’Lakes chief information officer, or by watching this video.
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PARTNER SPOTLIGHT
Deloitte
Deloitte is an Oracle Platinum level partner and has held the highest level of alliance relationship with Oracle for more than a decade. Deloitte has extensive experience implementing Oracle solutions across geographic and organizational boundaries. With more than 45,000 professionals worldwide, Deloitte has helped many Oracle WebCenter customers—including Land O’Lakes, Canadian Partnership Against Cancer, and Panda Security—deploy successful portal, collaboration, and composite application solutions. Deloitte was also the recipient of six Oracle North American Titan Awards for its deep industry experience and breadth of capabilities across Oracle’s stack of application, middleware, and hardware products. Learn more about the Deloitte/Oracle partnership in this brochure.
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FEATURED TRAINING
Oracle WebCenter: Build E2.0 Portals and Communities
In this three-day course, you will learn how to effectively use Oracle WebCenter Portal to create and administer group spaces, quickly create a business network, display and manage documents and files in a content repository, share and collaborate on team content, and link related components such that their contents are synchronized based upon the context
Oracle WebCenter: Administration
Learn how to install and configure Oracle WebCenter Portal and how to start and stop components.This course covers all the basic administrative tasks an administrator needs to know to manage the product successfully—including how to manage users, roles, and security. It also covers how to configure Oracle WebCenter Portal to use an external LDAP store, how to manage group spaces and personal spaces, and how to integrate services, external applications, and remote portlets to give users a richer experience.
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PRESS RELEASES
Leading Analyst Firm Recognizes Oracle as a Leader in Horizontal Portals
Oracle WebCenter Named a Leader in Enterprise Content Management by Independent Research Firm
Leading Analyst Firm Positions Oracle in Leaders Quadrant for Enterprise Content Management
American Home Mortgage Servicing Inc. Leverages Oracle WebCenter for Efficient and Secure Collaboration with Business Partners
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STAY CONNECTED
Oracle WebCenter on Facebook
Oracle WebCenter on Twitter
Oracle WebCenter Blog
Oracle WebCenter LinkedIn Group
Oracle WebCenter on YouTube
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EVENTS
Find an Oracle Event Near You
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