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Oracle Product Support Advisor Webcasts
June 2013
 Learn Oracle from Oracle
Learn Oracle from Oracle

This Month:

 Oracle Product Support Advisor Webcasts
Dear Valued Support Customer,

We are pleased to invite you to our Advisor Webcast series for June 2013. Subject matter experts prepare these presentations and deliver them through WebEx. Topics include information about Oracle support services and products. To learn more about the program or to access archived recordings, please follow the links.

There are currently two types of Advisor Webcasts:

1. Product specific webcasts, which share best practices, troubleshooting guidance, release information , and

2. Support Tools and Processes Webcasts, designed to help you better utilize Oracle's support tools and procedures.

If you prefer to read about current events, Oracle Premier Support News provides you information, technical content, and technical updates from the various Oracle Support teams. For a full list of Premier Support News, go to My Oracle Support and enter Document ID 222.1 in Knowledge Base search.

Upcoming Events: Oracle Excellence Awards Proactive Support Champions
Nominations are now open for the Proactive Support Oracle Excellence Awards. Customers and partners who have excelled at leveraging Oracle proactive support tools and best practices to drive business benefit are invited to submit their success stories for consideration. Full details and submission guidelines are available on the Oracle Excellence Awards Website. Nomination deadline is June 21, 2013.

Sincerely,
Oracle Support
June Featured Webcasts by Product Area:
Business Analytics
Preparing EPM 11.1.2.3 in an Linux VirtualBox Environment June 26
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Database
Using RMAN in a Data Guard Environment June 20
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How to use ORA-4030 Troubleshooting Tool on My Oracle Support June 27
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E-Business Suite
ATG: E-Business Suite Plug-in (AMP) - Overview, Install/Upgrade and Troubleshooting - EMEA June 11
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ATG: E-Business Suite Plug-in (AMP) - Overview, Install/Upgrade and Troubleshooting - US June 11
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CRM: Tracing an email as it journeys through R12 Email Center June 6
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CRM: Teleservice Basic Setups and Troubleshooting Common Errors June 11
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MFG: Understanding Different Types of Variance Transactions in WIP Costing June 11
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MFG: Troubleshooting Partitions in Advanced Supply Chain Planning June 13
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MFG: Order Management Invoice Interface Overview June 18
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MFG: Action Oriented Analytics with ENDECA For EBS Logistics Applications June 27
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MFG: Asset Lifecycle Management using Oracle Asset Tracking June 27
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Procurement: R12 Period End Accruals - Theory - Practical Demonstration and Troubleshooting June 18
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Fusion Applications
Fusion Product Hub - Import Maps and Cloud application June 19
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Fusion Middleware
SOA EDG Series - Part I - Evaluation and Planning June 11
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Diagnostics Enhancements in SOA Suite 11g PS6 (11.1.1.7) June 25
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Industry Solutions: Retail
Oracle Retail Warehouse Management System - Reorder Point Replenishment & Types June 11
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Oracle Retail Store Inventory Management - Executing a Stock Count June 18
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JD Edwards EnterpriseOne
Preparing for Australian Payroll Year End for Fiscal Year 2012/13 June 5
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Introducing the New JD Edwards EnterpriseOne In-Memory Sales Advisor June 6
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Cycle Count - How to Perform and Common Mistakes to Avoid June 11
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Introducing the New JD Edwards EnterpriseOne In-Memory Project Portfolio Management June 18
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Timecard Automation - Common Custom Rules and Templates June 19
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Amortization Process for Service Management Contracts June 26
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JD Edwards EnterpriseOne Accounts Payable/Accounts Receivable Netting June 27
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JD Edwards World
JD Edwards World: Financial Report Distribution and Bursting June 6
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PeopleSoft
PeopleTools (PET) Encryption in Tools 8.50 and Above June 6
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Troubleshooting your HRMS 9.2 Upgrade June 18
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Siebel
Siebel Incremental Repository Merge June 20
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Systems
System installation for single building block Fujitsu M10-1 and M10-4 servers June 25
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