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September 2013

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SPECIAL ANNOUNCEMENT

Vision, Integration, Ability—Oracle Is Again Positioned as an E-Commerce Leader

Gartner, Inc. has once again named Oracle a Leader in its "Magic Quadrant for E-Commerce," published in May 2013. The new Gartner report is the fifth successive Magic Quadrant for E-Commerce to position Oracle as a Leader. Oracle Commerce offers functionality that is uniquely aligned with a number of the major market trends Gartner describes in its report, such as vision, scalability, enhanced integration, and multiple industry support.
Read the Gartner Report

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NEWS

Customer-Led Oracle Retail Executive Conference Draws Elite Global Community

With 95 percent of conference content presented by fellow retailers, this year's Oracle Retail CrossTalk drew record crowds, including 296 retail executives from 28 countries and 134 brands. Find out where to access content from the conference.
Read More


Q&A: Michael Colpitts on Oracle Retail Returns Management—Balancing Customer Service and Fraud Prevention

A pain-free returns process is a vital part of the customer service experience—which means denying legitimate returns also presents a serious business risk. Michael Colpitts, senior manager, Oracle Retail, discusses how innovations in Oracle Retail Returns Management enable retailers to achieve the right balance between fraud prevention and excellent customer service.
Read More


Oracle Retail Excellence Awards Honor Transformational Leaders

At this year's Oracle Retail CrossTalk conference, Oracle Retail announced five winners, selected from a total of 47 entries, of this year's Oracle Retail Excellence Awards. Find out more about the winning organizations and individuals.
Read More

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ORACLE OPENWORLD SPOTLIGHT

Meet new peers, make the right connections, and build your community—plan to attend Oracle OpenWorld 2013 in San Francisco, from September 22 to 26. With more than 35 sessions devoted to retail, it’s an exciting opportunity. Take a look at the Oracle OpenWorld 2013 Focus on Retail guide to get key information about sessions, demos, customer showcases, and more. Be sure to add these key sessions to your schedule.

Register for Oracle OpenWorld Today

CX @ OpenWorld

Come to CX @ OpenWorld and learn how to turn your customer experience thought leadership into action. CX @ OpenWorld delivers strategy and technology sessions, presentations, interactive journey mapping workshops, and demonstrations to help you deliver on your initiatives.
Get the Complete Agenda and Register Today

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CUSTOMER SHOWCASE


Stein Mart

Retail Showcase: Stein Mart

Andrew Black, CIO of Stein Mart, discusses Stein Mart's journey from antiquated systems to a streamlined merchandising system and entirely new technical stack.

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FEATURED VIDEOS

Advanced Supply Chain: Oracle and Morrisons

Oracle Retail and Morrisons demonstrate how to proactively manage the extended supply chain, delivering efficiencies across forecasting, replenishment, and inventory management, by highlighting how Morrisons is utilizing Oracle Retail solutions.


Oracle Retail Merchandising Analytics Capabilities

Gain actionable insight from your merchandising data. This video illustrates how you can use Oracle Retail Merchandising Analytics to proactively manage your merchandise to achieve better results.


Watch more Oracle Retail videos.

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SPECIAL OFFER: SELF ASSESSMENT TOOL

Delivering a positive online customer experience is more critical today than ever before. The Oracle Retail paper, “The Evolution of Experience Retailing,” showed that consumers are not tolerant of retailers that fail to meet their expectations. Only 39 percent of survey respondents were willing to give a retailer a second chance after a negative experience, and 53 percent switched to a rival retailer straight away.

To help you understand whether your website is truly optimized, Oracle Retail has launched an interactive quiz that investigates whether your site is making use of the top 10 features that increase attraction, decrease bounce, and ultimately drive customer conversion.

Complete the quiz and gain insight into what improvements you can make to provide a more successful customer experience.

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WEBCASTS

Walgreens: Omnichannel Digital Platform Strategy

The largest drugstore chain in the US, Walgreens, has more than 8,000 stores and millions of customers at its stores and its many online properties. In this webcast, Walgreens Director of Architecture for e-commerce Jason Fei discusses the company’s next-generation omnichannel e-commerce platform strategy.
Thursday, October 24, 2013 │9:00 a.m. PT


Gucci: Implementing a Planning Solution That Grows with You

Director of Business Planning for Gucci America Heidi Csencsits shares why Gucci implemented a planning solution to support its business processes globally. In addition, Gucci shares best practices for change management and information about its unique implementation methodology.


Lowering Your Total Cost of Ownership with Oracle Exalytics In-Memory Machine

Learn what Oracle Exalytics, a single machine with optimized hardware, software, and in-memory database technology, can do for your analytics initiative. Discover how customers have reduced TCO while gaining real-time insight by consolidating analytics on Oracle Exalytics, and find out how to access the Nucleus Research report, “Examining the Value of Oracle Exalytics.”

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BLOGOSPHERE

Insight-Driven Retailing Blog

Read a recent post.

Oracle Retail Documentation Blog

Read a recent post.

Oracle Retail International Blog

Read a recent post.
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RECOMMENDED READING

Internet Retailer: Kohl’s Reports a 28 Percent Increase in E-Commerce Sales in Q2


Internet Retailer: E-Commerce Returns to Prerecession Growth


Press Release: Ribeiro Uses Oracle Commerce Solution to Drive Growth


Internet Retailing: New Look Reports 78.7 Percent E-Commerce Boost


Technology Evaluation Centers Blog: Oracle Delivers New Oracle Retail Allocation Release


Customer Success Story: Netshoes Accelerates E-Commerce System Response, Improves Conversion Rates and Delivers New Marketing Campaigns Faster

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PRESS RELEASES

Oracle Helps Retailers Increase Sales and Margins with New Release of Oracle Retail Allocation


Furniture Row Improves Customer Experience with Oracle Commerce Solution


Coldwater Creek Moves to Improve Online and Store Performance with Oracle Retail Planning and Optimization


River Island Selects Oracle Retail Planning to Support Growth Strategy

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PRODUCT UPDATES

Make Your Online Stores More Social with an Integrated Social Commerce Solution

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RESOURCE CENTER

 

Oracle Retail Asset and Community Knowledge Portal (the RACK)

Welcome to the RACK, a comprehensive collection of informative resources and discussions about Oracle’s best-in-class retail solutions. Visit to learn, collaborate, and connect through tools such as multimedia presentations, live chat sessions, and solution documentation. Registration unlocks an engaging experience throughout the entire Oracle Retail footprint.

Oracle Retail Community
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LEARN MORE

E-Book: Engineered for Extreme Performance

Download this handy quick-reference guide to Oracle’s engineered systems that includes chapter-by-chapter information on what each system does, videos from customers facing challenges similar to yours, and more.


Security Inside Out Blog Post: Plug into Defense-in-Depth with Oracle Database 12c

Designed for the cloud, the new multitenant architecture of Oracle Database 12c enables customers to greatly simplify and accelerate database consolidation by managing hundreds of databases as one. To protect the unprecedented amounts of data customers will store within their databases, Oracle Database 12c also introduces more security capabilities than any previous Oracle Database release.

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AVAILABLE TRAINING

Take Deep Dive Oracle Training at Oracle OpenWorld

Make the most of your trip to Oracle OpenWorld. Oracle University is hosting preconference training on Sunday, September 22, 2013. This is a one-day training event with 11 unique deep-dive training sessions including Extending and Customizing Oracle Fusion Applications, Oracle Database 12c, Oracle Cloud Application Foundation, and many more.
Register Today


Get expert training from Oracle University on your Oracle Retail 13.2 solutions.
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EVENTS

Oracle OpenWorld 2013

September 22–26 │San Francisco, California
Featuring stories from American Greetings, Dubai Duty Free, Fox Racing, Kohl’s, Lululemon, National Pen, Sephora, Beachbody, and TOMS within the Commerce and Retail tracks at Oracle OpenWorld.


Shop.org Annual Summit 2013

September 30—October 2 │ Chicago, Illinois
Highlighting Oracle customers American Eagle Outfitters, HSN, NetShoes, Nike, Nordstrom, Office Depot, Staples, Sur La Table, Tory Burch, and Walgreens.


The Oracle Retail Industry Forum Europe 2013

October 15–16 │London, United Kingdom


Find an Oracle Event Near You

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